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Best Live Chat Software in 2026

Live chat software helps teams respond to website visitors through chat and related support tools. Compare chat channels, live agent chat, and website chatbot availability, then check visitor tracking and listed integrations. Free-plan availability, included agent seats, and paid-from pricing can help you assess the listed terms for your needs. Consider how visitors contact you and what support capacity you need as you weigh the features shown.

94 apps
Research read 28 Sept 2026
How the order is worked out

1

Chatwoot
by Chatwoot
Free plan Open source AndroidAPIiPhone+3

Chatwoot brings customer conversations, team coordination, and knowledge-base tools together, with cloud and self-hosted options.

9.2 Free plan · paid from $19/mo (annual) · 15-day trial Visit site
2

Freshchat
by Freshchat
Free plan AndroidAPIiPhone+1

Freshchat combines a shared team inbox, channel support and no-code chatbots, with a free option for up to 10 agents.

7.7 Free plan · paid from $19/mo (annual) · 14-day trial Visit site
3

Zoho SalesIQ
by Zoho SalesIQ
Free plan AndroidAPIiPhone+4

Choose Zoho SalesIQ if you need visitor insights, automated answers, and live customer conversations in one platform.

7.7 Free plan · 15-day trial Visit site
4

tawk.to
by tawk.to
Free plan WebWindowsMac+2

Choose tawk.to if you need website and messaging chat with live agents, visitor tracking, and chatbot options across its listed platforms.

7.7 Free plan · paid from $29/mo Visit site
5

Brevo Conversations
by Brevo Conversations
Free plan AndroidAPIiPhone+1

Choose Brevo Conversations if you need website chat, visitor tracking, and email functions, with a free single-user plan to start.

7.7 Free plan · paid from $15/user/mo Visit site
6

JivoChat

Free plan AndroidAPIiPhone+4

JivoChat offers website chat, visitor tracking, and multiple communication options across a range of platforms.

7.6 Free plan · paid from $28/mo (annual) · 14-day trial Visit site
7

Crisp
by Crisp
Free plan AndroidAPIiPhone+3

Crisp combines shared customer conversations with help content, AI training and workflow tools. The free plan allows unlimited conversations but has two seats and no AI credits.

7.6 Free plan · paid from $45/mo · 14-day trial Visit site
8

MyLiveChat
by MyLiveChat
Free plan WebWindowsMac+2

MyLiveChat combines visitor tracking with live agent and chatbot support on a website. Compare plan seat counts and history periods with the needs of your team.

7.6 Free plan · paid from $15/mo Visit site
9

Formilla
by Formilla
Free plan WebWindowsMac+2

Formilla combines website chat, visitor tracking, and chatbot support, with plans that specify different agent capacities and website coverage.

7.6 Free plan · paid from $13.99/user/mo (annual) · 15-day trial Visit site
10

Chaport
by Chaport
Free plan AndroidiPhoneMac+2

Chaport covers several customer contact channels and offers a persistent Free plan with stated operator and history limits.

7.5 Free plan · 14-day trial Visit site
11

Yellow.ai
by Yellow.ai
Free plan AndroidAPIExtension+2

7.5 Free plan Visit site
12

Chatbase
by Chatbase
Free plan AndroidAPIiPhone+1

Choose Chatbase if your team wants no-code customer-facing agents that can draw from varied knowledge sources and use connected-system actions.

7.5 Free plan · paid from $40/mo · 7-day trial Visit site
13

Smartsupp
by Smartsupp
Free plan WebiPhoneAndroid

Smartsupp combines several customer communication channels with team management and AI features. Check the free-plan conversation and history limits, and account for VAT when comparing paid plans.

7.4 Free plan · paid from $17/mo (annual) · 14-day trial Visit site
14

ReplyAgent
by ReplyAgent
Free plan AndroidAPIiPhone+1

Choose ReplyAgent if you need branded client workspaces and a combination of AI and human messaging across channels.

7.4 Free plan · paid from $19/mo Visit site
15

Live Helper Chat

Free plan AndroidAPIExtension+5

Choose Live Helper Chat if you need a chat tool with agent support, messaging integrations, and a choice of hosted or self-hosted deployment.

7.4 Free plan · paid from €6/mo · 14-day trial Visit site
16

ProProfs Chat

Free plan WebiPhoneAndroid

Choose ProProfs Chat if you want chatbot and live agent chat with visitor tracking, omnichannel support and web and mobile platforms.

7.3 Free plan · paid from $1.99/mo (annual) · 15-day trial Visit site
17

Podium Webchat
by Podium Webchat
Free plan AndroidExtensioniPhone+3

Podium Webchat connects website conversations with text messaging and shared-inbox workflows. Businesses should check the custom quote process for pricing and note the requirements for Podium Pass.

7.3 Free plan · pricing on request Visit site
18

ZChat
by ZChat
Free plan APILinuxWeb+1

ZChat combines website answers, a multi-channel inbox, human handoff, and configurable AI actions.

7.3 Free plan Visit site
19

Tiledesk
by Tiledesk
Free plan WebiPhoneAndroid

Tiledesk brings chatbot, live support, visitor tracking and multiple channels into one service.

7.2 Free plan · paid from €124/mo (annual) · 14-day trial Visit site
20

BotPenguin

Free plan WebiPhoneAndroid

Choose BotPenguin if you need a chatbot with website chat, visitor tracking and omnichannel conversations, and want a free plan or paid tiers with higher message allowances.

7.2 Free plan · paid from $29/mo · 7-day trial Visit site
21

LooperChat

Free plan AndroidiPhoneSelf-hosted+1

LooperChat brings chatbot training, live support, widget controls, and usage analytics into one service. Plan limits and unlisted Enterprise pricing are important when estimating ongoing usage.

7.2 Free plan · paid from $30/mo Visit site
22

Olark
by Olark
Free plan Web

Olark offers website and messaging chat with both free and paid options. The listed plans range from human live chat to an annual-billed AI agent and custom packages.

7.1 Free plan · paid from $29/mo · 14-day trial Visit site
23

Landbot
by Landbot
Free plan Web

Choose Landbot if you want a web based visual builder with AI generation, knowledge base answers, and human handoff.

7.1 Free plan · paid from €32/mo (annual) · 14-day trial Visit site
24

Gist

Free plan AndroidiPhoneWeb

Gist brings customer support, marketing, and sales tools together, with a free plan and mobile inbox apps.

7.1 Free plan · 14-day trial Visit site
25

Chatra

Free plan AndroidiPhoneWeb

Choose Chatra if your business needs website chat with offline messaging, chatbot handoff, and social and email conversations in a shared dashboard.

7.1 Free plan · paid from $25/mo (annual) · 10-day trial Visit site

#1Places #1, #2, #3, #4, #5 on this list can be bought by the makers of the software on it. See the price

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