Best Live Chat Software in 2026
Updated
In short: Chatwoot is ranked #1 of 94 as of 5 October 2026, ahead of Zoho SalesIQ and Freshchat. The best-ranked option with a free plan is Zoho SalesIQ. The lowest first paid tier on this page is ProProfs Chat at $1.99/mo.
Live chat software helps teams respond to website visitors through chat and related support tools. Compare chat channels, live agent chat, and website chatbot availability, then check visitor tracking and listed integrations. Free-plan availability, included agent seats, and paid-from pricing can help you assess the listed terms for your needs. Consider how visitors contact you and what support capacity you need as you weigh the features shown.
94 live chat software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
21 of the 25 here have a free tier you can use, 1 has open-source code on record, and 1 has full bars: free, open, on most of your devices and documented.
| # | App | Signal | Free tier | Open code | Devices | From | Score |
|---|---|---|---|---|---|---|---|
| 1 | ChatwootWeb · Linux · Android · iPhone · Self-hosted · API | Full bars | 4 of 6 | $19/mo | 9.4 | ||
| 2 | Zoho SalesIQWeb · Windows · Mac · Linux · Android · iPhone | Three bars | — | 6 of 6 | Free | 8.2 | |
| 3 | FreshchatWeb · Android · iPhone · API | Three bars | — | 3 of 6 | $19/mo | 8.1 | |
| 4 | tawk.toWeb · Windows · Mac · Android · iPhone | Three bars | — | 5 of 6 | $29/mo | 8.1 | |
| 5 | JivoChatWeb · Windows · Mac · Linux · Android · iPhone | Three bars | — | 6 of 6 | $28/mo | 8.1 | |
| 6 | CrispWeb · Windows · Mac · Android · iPhone · API | Three bars | — | 5 of 6 | $45/mo | 8.1 | |
| 7 | Brevo ConversationsWeb · Android · iPhone | Three bars | — | 3 of 6 | $15/mo | 7.9 | |
| 8 | MyLiveChatWeb · Windows · Mac · Android · iPhone | Three bars | — | 5 of 6 | $15/mo | 7.9 | |
| 9 | SmartsuppWeb · Android · iPhone | Three bars | — | 3 of 6 | $16/mo | 7.8 | |
| 10 | ChaportWeb · Windows · Mac · Android · iPhone | Three bars | — | 5 of 6 | Free | 7.8 | |
| 11 | Yellow.aiWeb · Android · iPhone | Three bars | — | 3 of 6 | Free | 7.5 | |
| 12 | LandbotWeb | Two bars | — | 1 of 6 | €32/mo | 7.4 | |
| 13 | ProProfs ChatWeb · Android · iPhone | Three bars | — | 3 of 6 | $1.99/mo | 7.3 | |
| 14 | ChatbaseWeb | Two bars | — | 1 of 6 | $40/mo | 7.2 | |
| 15 | ReplyAgentWeb · Android · iPhone | Three bars | — | 3 of 6 | $19/mo | 7.1 | |
| 16 | BotPenguinWeb · Android · iPhone | Three bars | — | 3 of 6 | $29/mo | 7.1 | |
| 17 | IntercomWeb · Android · iPhone | Two bars | — | — | 3 of 6 | $19/mo | 6.8 |
| 18 | FormillaWeb · Windows · Mac · Android · iPhone | Two bars | — | — | 5 of 6 | — | 6.8 |
| 19 | ChatlingWeb | Two bars | — | 1 of 6 | $25/mo | 6.8 | |
| 20 | ChatdrillWeb | Two bars | — | 1 of 6 | $35/mo | 6.8 | |
| 21 | GistWeb · Android · iPhone | Three bars | — | 3 of 6 | Free | 6.8 | |
| 22 | ChatraWeb · Android · iPhone | Three bars | — | 3 of 6 | $31/mo | 6.8 | |
| 23 | ZChatWeb · Windows · Linux | Three bars | — | 3 of 6 | Free | 6.8 | |
| 24 | LiveChatWeb · Windows · Mac · Android · iPhone | Two bars | — | — | 5 of 6 | $19/mo | 6.7 |
| 25 | Comm100 Live ChatWeb · Windows · Mac · Android · iPhone | Two bars | — | — | 5 of 6 | $39/mo | 6.6 |
Compare all 25 in a table
| # | App | Score | Free plan | From | Free plan | Paid from | Website chatbot | Live agent chat |
|---|---|---|---|---|---|---|---|---|
| 1 | Chatwoot | 9.4 | Free plan | $19/mo | Yes | $19/mo | Yes | Yes |
| 2 | Zoho SalesIQ | 8.2 | Free plan | Free | Yes | — | Yes | Yes |
| 3 | Freshchat | 8.1 | Free plan | $19/mo | Yes | $19/mo | Yes | Yes |
| 4 | tawk.to | 8.1 | Free plan | $29/mo | Yes | $29/mo | Yes | Yes |
| 5 | JivoChat | 8.1 | Free plan | $28/mo | Yes | $28/mo | Yes | Yes |
| 6 | Crisp | 8.1 | Free plan | $45/mo | Yes | $45/mo | Yes | Yes |
| 7 | Brevo Conversations | 7.9 | Free plan | $15/mo | Yes | — | Yes | Yes |
| 8 | MyLiveChat | 7.9 | Free plan | $15/mo | Yes | $15/mo | Yes | Yes |
| 9 | Smartsupp | 7.8 | Free plan | $16/mo | Yes | $17/mo | Yes | Yes |
| 10 | Chaport | 7.8 | Free plan | Free | Yes | $29/mo | Yes | Yes |
| 11 | Yellow.ai | 7.5 | Free plan | Free | Yes | — | — | — |
| 12 | Landbot | 7.4 | Free plan | €32/mo | Yes | — | — | — |
| 13 | ProProfs Chat | 7.3 | Free plan | $1.99/mo | Yes | $1.99/mo | Yes | Yes |
| 14 | Chatbase | 7.2 | Free plan | $40/mo | Yes | $40/mo | — | — |
| 15 | ReplyAgent | 7.1 | Free plan | $19/mo | Yes | $19/mo | Yes | Yes |
| 16 | BotPenguin | 7.1 | Free plan | $29/mo | Yes | $29/mo | Yes | Yes |
| 17 | Intercom | 6.8 | No | $19/mo | No | Free | Yes | Yes |
| 18 | Formilla | 6.8 | No | — | Yes | $13.99/mo | Yes | Yes |
| 19 | Chatling | 6.8 | Free plan | $25/mo | Yes | $21/mo | — | — |
| 20 | Chatdrill | 6.8 | Free plan | $35/mo | Yes | $35/mo | Yes | Yes |
| 21 | Gist | 6.8 | Free plan | Free | Yes | — | Yes | Yes |
| 22 | Chatra | 6.8 | Free plan | $31/mo | Yes | $25/mo | Yes | Yes |
| 23 | ZChat | 6.8 | Free plan | Free | Yes | — | Yes | Yes |
| 24 | LiveChat | 6.7 | No | $19/mo | No | — | Yes | Yes |
| 25 | Comm100 Live Chat | 6.6 | No | $39/mo | No | $31/mo | Yes | Yes |
Is your app on this list?
Numbered spots on this list can be sponsored, and a sponsored row is labelled as paid.
Questions about this list
Which live chat software is ranked first on Freedom251?
Chatwoot is ranked #1 of 94 with a score of 9.4. Zoho SalesIQ is second and Freshchat third.
How many of these have a free plan?
21 of the 25 on this page publish a free plan on their own pricing pages.
Which is the cheapest paid option?
On this page, ProProfs Chat has the lowest first paid tier we found: $1.99/mo.
How is this list ranked?
Ranked free-and-open first: a usable free tier and open-source code, then the platforms it runs on and its documentation.