Yellow.ai
by Yellow.ai
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Free | 1 AI agent · 500/month included · 2 agents limit · 1,000 records · 1 active campaign | Free |
| Enterprise | Unlimited AI agents · Unlimited chat sessions · 35+ channels · 150+ integrations | On request |
| Enterprise | Unlimited AI agents · Unlimited chat sessions · 35+ channels · 150+ integrations | On request |
| Freemium | 5,000 monthly bot conversations · unlimited agent seats · 500 chat/email tickets monthly · up to 2 channels · 2 environments | Free |
| Premium | custom pricing; monthly or yearly billing options · advanced integrations · more channels · custom reports/dashboards · dedicated support · 3 environments | On request |
As yellow.ai lists them, read 20 Sept 2026. The maker's own page has the final word.
Facts from Yellow.ai's own pages
- Agentic RAG
- Its conversational knowledge base uses Agentic RAG to ground agent responses in enterprise information. · yellow.ai, 15 Oct 2026
- AI agent builder
- The platform lets teams build, test and deploy AI agents using natural-language prompts and low-code tools. · yellow.ai, 15 Oct 2026
- AI bot generation
- Yes · yellow.ai, 20 Sept 2026
- Analytics
- The platform analyzes conversations and generates insights intended to improve agent performance and knowledge content. · yellow.ai, 15 Oct 2026
- Android app function
- YellowAI Partner is an agent app for handling customer queries, L1/L2 support, team collaboration, voice/video interactions and workflow actions. · play.google.com, 15 Oct 2026
- API authentication
- Yellow.ai API authentication uses OAuth tokens generated by bot super administrators. · docs.yellow.ai, 15 Oct 2026
- Automated testing
- Yellow.ai includes automated testing for checking AI-agent behavior before release. · yellow.ai, 15 Oct 2026
- Custom integrations
- Yellow.ai says its team can build custom integrations when a customer's tool lacks a built-in connector. · yellow.ai, 15 Oct 2026
- Data regions
- Yellow.ai says its services and data are hosted in the United States, European Union, Singapore, India, Indonesia and UAE. · yellow.ai, 15 Oct 2026
- Deployment channels
- multichannel · yellow.ai, 20 Sept 2026
- Documentation depth
- The documentation site contains platform guides, API endpoints, channel guides, cookbooks, enterprise deployment material and an MCP server for querying docs. · docs.yellow.ai, 15 Oct 2026
- Founded
- Yellow.ai began as Yellow Messenger in 2016, founded by three co-founders. · yellow.ai, 15 Oct 2026
- Free plan
- Yes · yellow.ai, 20 Sept 2026
- Funding
- Yellow.ai's company history reports $4 million Series A funding in 2019 and $78.15 million Series C funding in 2021. · yellow.ai, 15 Oct 2026
- Headquarters
- San Mateo, California, United States · yellow.ai, 23 Sept 2026
- Headquarters and size
- LinkedIn lists San Mateo, California headquarters, a 1,001–5,000 employee size range and a 2016 founding year. · linkedin.com, 15 Oct 2026
- Human handoff
- Yes · yellow.ai, 20 Sept 2026
- Integration catalog
- Documentation lists integrations such as Google Calendar, Google Sheets, Jira, Freshdesk, Shopify, Magento, Twilio, Okta and Microsoft Graph. · docs.yellow.ai, 15 Oct 2026
- Integrations
- Yellow.ai advertises more than 150 prebuilt enterprise integrations, including Salesforce, Zendesk, Genesys and NICE. · yellow.ai, 15 Oct 2026
- Knowledge-base answers
- Yes · yellow.ai, 20 Sept 2026
- Legal entity
- The service terms identify Bitonic Technology Labs Inc. and its affiliates as Yellow.ai. · yellow.ai, 15 Oct 2026
- License
- Yellow.ai's platform, software, APIs and documentation are described in its terms as protected proprietary technology rather than an open-source product. · yellow.ai, 15 Oct 2026
- Limit: G2 support
- A 2026 G2 reviewer reported very slow, difficult-to-reach support and poor understanding of support requests. · g2.com, 15 Oct 2026
- Limit: Gartner
- Gartner reviewers report context loss, imperfect intent matching, repeated flow revisions and some scenarios still requiring manual handling. · gartner.com, 15 Oct 2026
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