Best Chatbot Builders in 2026
A chatbot builder can shape how you create a bot, connect it to channels, and bring in a person when needed. Compare AI bot generation and visual flow builders alongside deployment channels, knowledge-base answers, and human handoff. Included conversations, free-plan availability, and the paid-from price add practical details to consider. The ranked order starts with ChatbotX, Yellow.ai, and IBM watsonx Assistant, followed by Gupshup and Chat Data. Use the listed capabilities to focus on the setup and support workflow you need.
251 chatbot builders ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
| # | App | Score | From | Free plan | Paid from | Deployment channels | Visual flow builder | AI bot generation | Knowledge-base answers | |
|---|---|---|---|---|---|---|---|---|---|---|
| 1 | ChatbotX | 9.1 | $29/mo | Yes | $29/mo | multichannel | Yes | Yes | Yes | View |
| 2 | Yellow.ai | 8.0 | Free | Yes | — | multichannel | Yes | Yes | Yes | View |
| 3 | IBM watsonx Assistant | 8.0 | $140/mo | Yes | — | multichannel | Yes | Yes | Yes | View |
| 4 | Rasa | 7.9 | Free | Yes | — | multichannel | Yes | Yes | Yes | View |
| 5 | Gupshup | 7.9 | Free | No | — | multichannel | Yes | Yes | Yes | View |
| 6 | Chat Data | 7.9 | $15.83/mo | Yes | $15.83/mo | multichannel | Yes | Yes | Yes | View |
| 7 |  Typebot | 7.9 | $39/mo | Yes | $39/mo | multichannel | Yes | Yes | Yes | View |
| 8 | ChatMaxima | 7.9 | $8.25/mo | Yes | $19/mo | multichannel | Yes | Yes | Yes | View |
| 9 | Amazon Lex | 7.8 | $0.50/mo | No | — | multichannel | Yes | Yes | Yes | View |
| 10 | Quickchat AI | 7.8 | $0.50/mo | Yes | $9/mo | — | — | — | — | View |
| 11 |  Echo AI | 7.8 | $25/mo | Yes | $25/mo | multichannel | No | Yes | Yes | View |
| 12 |  Manychat | 7.7 | Free | Yes | — | multichannel | Yes | Yes | Yes | View |
| 13 |  Chatbase | 7.7 | $40/mo | Yes | $40/mo | multichannel | No | — | Yes | View |
| 14 | ChatterMate | 7.7 | $19/mo | Yes | $19/mo | multichannel | Yes | Yes | Yes | View |
| 15 |  Stept | 7.7 | $19/mo | Yes | — | multichannel | — | Yes | Yes | View |
| 16 | Landbot | 7.7 | €32/mo | Yes | — | multichannel | Yes | Yes | Yes | View |
| 17 |  Workato Agentic | 7.7 | $75/mo | Yes | $75/mo | — | Yes | — | Yes | View |
| 18 |  Rafiki AI Agent Studio | 7.6 | $49/mo | Yes | $49/mo | multichannel | Yes | — | Yes | View |
| 19 | Crafter.ai | 7.6 | €20/mo | No | — | multichannel | Yes | Yes | Yes | View |
| 20 |  UChat | 7.6 | Free | Yes | — | multichannel | Yes | Yes | Yes | View |
| 21 |  AiSensy | 7.6 | $6/mo | Yes | $45/mo | — | — | — | — | View |
| 22 | Chatling | 7.5 | $25/mo | Yes | $21/mo | multichannel | Yes | Yes | Yes | View |
| 23 | Convo360 | 7.5 | ₹999/mo | No | — | multichannel | Yes | Yes | Yes | View |
| 24 | Xenioo | 7.5 | Free | Yes | — | multichannel | Yes | Yes | Yes | View |
| 25 | DocsBot AI | 7.5 | $49/mo | Yes | $49/mo | multichannel | — | Yes | Yes | View |
Is your app on this list?
Numbered spots on this list can be sponsored. They are labelled, and the editorial order and scores never change for payment.
Questions about this list
Which chatbot builder is ranked first on Freedom251?
ChatbotX is ranked #1 of 251 with a score of 9.1. Yellow.ai is second and IBM watsonx Assistant third.
How many of these have a free plan?
25 of the 25 on this page publish a free plan on their own pricing pages.
Which is the cheapest paid option?
On this page, Amazon Lex has the lowest first paid tier we found: $0.50/mo.
How is this list ranked?
Ranked free-and-open first: a usable free tier and open-source code, then the platforms it runs on and its documentation. Paid placements never change a rank.