FwdSlash
What FwdSlash is
FwdSlash is an AI agent builder for customer support, sales, and internal knowledge access. A visual flow builder lets non-technical teams configure prompts, lead collection, and escalation rules without code. Agents can answer from files, FAQs, website URLs, sitemaps, and connected sources such as Notion and Google Drive; built-in forms can capture qualified leads, and conversations can be handed to a person. The service says agents can use models from OpenAI, Anthropic, Google, xAI, and other supported providers. Deployment options include a website widget, Slack, WhatsApp, API, and Zapier, with other listed connections including Webflow, WordPress, and Google Docs. FwdSlash is available on web, iOS, Android, and API. The free Basic plan includes one agent and 200 messages per month. Intermediate costs $20/mo and includes 2,000 messages per month; Pro costs $100/mo and includes three agents and 20,000 messages per month. Enterprise has custom limits and features, with 24/7 support.
Who it suits
FwdSlash suits non-technical marketing, product, and support teams building agents for customer conversations or internal knowledge access. It also fits teams that need lead forms, human escalation, or multichannel deployment.
What it does well
- Visual flow builder and no-code behavior settings
- Uses files, FAQs, URLs, sitemaps, and connected sources
- Lead forms and human handoff are available
- Free Basic plan includes one agent
- Web, mobile, API, Slack, and WhatsApp deployment
What to know first
- Basic plan is limited to 200 messages per month
- Intermediate starts at $20/mo
- Pro costs $100/mo
Limits
Basic is limited to one AI agent, 1 MB per agent, 200 messages per month, one team member and ten training links. Intermediate costs $20/mo and includes one agent, 30 MB per agent, 2,000 monthly messages and three team members; Pro costs $100/mo and includes three agents and 20,000 monthly messages.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Basic | 1 AI agent · 1 MB per agent · 200 messages/month · 1 team member · 10 training links | Free |
| Intermediate | $20/mo · 1 AI agent · 30 MB per agent · 2,000 messages/month · 3 team members · Unlimited training links with sitemap crawling · 3 actions per agent · Zapier · Basic analytics · Basic support | $20 a month |
| Pro | $100/mo · 3 AI agents · 30 MB per agent · 20,000 messages/month · 5 team members · 5 actions per agent · Zapier · Advanced analytics · Premium dedicated support · API access | $100 a month |
| Pro | $1000/yr · 3 AI agents · 30 MB per agent · 20,000 messages/month · 5 team members · 5 actions per agent · Zapier · Advanced analytics · Premium dedicated support · API access | $1,000 a year |
| Intermediate | $200/yr · 1 AI agent · 30 MB per agent · 2,000 messages/month · 3 team members · Unlimited training links with sitemap crawling · 3 actions per agent · Zapier · Basic analytics · Basic support | $200 a year |
| Enterprise | Custom Pricing · Everything in Pro · Unlimited teams · Higher limits · Custom features · Custom message limits · Custom roles and permissions · 24/7 support | On request |
As fwdslash.ai lists them, read 11 Oct 2026. The maker's own page has the final word.
Getting started
- Visit https://www.fwdslash.ai/.
- Start with the free Basic plan or choose a paid plan.
- Create an agent and configure its prompts, lead collection and escalation rules.
- Add training content such as files, FAQs, website URLs, sitemaps or connected knowledge sources.
- Publish the agent through a website widget, Slack, WhatsApp, API or a listed integration.
Verdict
FwdSlash combines no-code agent configuration with multiple knowledge sources, lead capture, and human escalation. The free plan provides a small starting allowance, while higher message volumes and agent counts require paid plans.
Questions
Is FwdSlash free?
Yes. Basic is free and includes one agent and 200 messages per month.
Which platforms does FwdSlash support?
It is available on web, iOS, Android and API.
Can agents use connected knowledge sources?
Yes. Sources include Notion and Google Drive, along with files, FAQs, website URLs and sitemaps.
Which deployment channels and integrations are listed?
Agents can be deployed as a website widget, through Slack or WhatsApp, or via API and Zapier. Other listed integrations include Webflow, WordPress, Google Docs, Notion and custom HTTPS API endpoints.
What does FwdSlash say about uploaded content and personal information?
It says uploaded content remains under the customer's control and ownership and that it does not sell personal information. Content may be processed by the AI model provider chosen by the user or needed to fulfill their request.
Facts from FwdSlash's own pages
- Agent behavior
- Users can configure prompts, lead collection logic, and escalation rules without code. · fwdslash.ai, 11 Oct 2026
- Data processing
- Content may be processed by the AI model provider chosen by the user or needed to fulfill their request. · fwdslash.ai, 11 Oct 2026
- Deployment channels
- multichannel · fwdslash.ai, 22 Sept 2026
- Deployments
- Agents can be deployed as an embeddable website widget, through Slack or WhatsApp, and via API or Zapier integrations. · fwdslash.ai, 11 Oct 2026
- Free plan
- Yes · fwdslash.ai, 22 Sept 2026
- Human handoff
- The agent can recognize when a person is needed and hand over the chat. · fwdslash.ai, 11 Oct 2026
- Integrations
- Listed integrations include Slack, Zapier, Webflow, WordPress, Google Docs, Notion, and custom HTTPS API endpoints. · fwdslash.ai, 11 Oct 2026
- Intended users
- The site describes FwdSlash as designed for non-technical marketing, product, and support teams. · fwdslash.ai, 11 Oct 2026
- Knowledge-base answers
- Yes · fwdslash.ai, 22 Sept 2026
- Knowledge sources
- Agents can be trained using files, FAQs, website URLs, sitemaps, and connected knowledge sources such as Notion and Google Drive. · fwdslash.ai, 11 Oct 2026
- Lead capture
- Its agents can capture qualified leads using built-in lead forms. · fwdslash.ai, 11 Oct 2026
- Model choices
- The site says agents can use models from OpenAI, Anthropic, Google, xAI, and other supported providers. · fwdslash.ai, 11 Oct 2026
- Included conversations
- 2000 · fwdslash.ai, 22 Sept 2026
- Privacy
- FwdSlash says it does not sell personal information and that uploaded content remains under the customer's control and ownership. · fwdslash.ai, 11 Oct 2026
- Product
- FwdSlash is an AI agent builder for conversational agents used in customer support, sales, and internal knowledge access. · docs.fwdslash.ai, 11 Oct 2026
- Security
- FwdSlash says it uses reasonable technical and organizational measures to protect information, while noting it cannot guarantee absolute security. · fwdslash.ai, 11 Oct 2026
- Paid from
- 20 · fwdslash.ai, 22 Sept 2026
- Support
- The pricing page lists basic support on Intermediate, premium dedicated support on Pro, and 24/7 support on Enterprise. · fwdslash.ai, 11 Oct 2026
- Visual flow builder
- Yes · fwdslash.ai, 22 Sept 2026
Where FwdSlash stands on Freedom251
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