Chat Data

Web · Self-hosted · API · paid plans from $15.83/mo

Freedom report

Two barsScore 7.8

Free tierA free tier is on its own pricing page
Open codeNo open-source code on record
Runs widely1 of 6 device platforms
DocumentedPlans, terms and facts published

Chat Data is ranked #8 of 257 in chatbot builders on Freedom251. It runs on API, Self-hosted, Web. There is a free plan. Paid plans start at $15.83/mo.

Chat Data plans and pricing

All plans

Free Free 100 message credits/month · 1.6M training characters/month · 100 scraped pages/month · 1 AI agent · 400K chatbot characters · 1 AI action/chatbot chat-data.com · 28 Sept 2026

Entry $15.83/mo billed annually 2,000 message credits/month · 88M training characters/month · 1,500 scraped pages/month · 2 AI agents · 33M chatbot characters · 5 team members chat-data.com · 28 Sept 2026

Standard $82.50/mo billed annually 10,000 message credits/month · 220M training characters/month · 7,500 scraped pages/month · 7 AI agents · 44M chatbot characters · 20 team members · 2.5GB blob storage chat-data.com · 28 Sept 2026

Professional $332.50/mo billed annually 40,000 message credits/month · 440M training characters/month · 24,000 scraped pages/month · 20 AI agents · 55M chatbot characters · 1,000 team members · 10GB blob storage chat-data.com · 28 Sept 2026

Enterprise Not published Use your own server/database · Dedicated chatbot management page chat-data.com · 22 Sept 2026

Enterprise Not published Use your own server/database or obtain a dedicated chatbot management page chat-data.com · 28 Sept 2026

Compared on chatbot builders

Free plan: Yes
Paid from: $15.83/mo
Deployment channels: multichannel
Visual flow builder: Yes
AI bot generation: Yes
Knowledge-base answers: Yes
Human handoff: Yes
Included conversations: $2,000/mo

Best Chat Data alternatives

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The record

Product: Chat Data is an AI agent platform for customer-support chatbots and live chat on websites, built from documents or site content and deployable through a chat widget or API.
Data training: Agents can be trained with uploaded data, Google Drive, Notion, YouTube, video and audio inputs.
MCP integrations: The platform lists 834 built-in MCP apps providing more than 10,000 tools.
Third-party integrations: Listed integrations include Discord, Slack, Telegram, WhatsApp, Messenger, Instagram, Line, Zapier, Make, Zendesk, WordPress, Shopify, PrestaShop, WooCommerce, Shopware and Magento.
Channels: Chat Data supports website chat, WhatsApp, Slack, Messenger, Instagram, Telegram, Discord and LINE with live handoff to human agents.
Voice: The platform supports real-time voice mode and customized voices from ElevenLabs.
PII protection: Chat Data says it automatically detects and anonymizes personally identifiable information before sending it to LLM models, then restores original values in responses.
API: The REST API requires bearer-token authentication and enforces a rate limit of 600 requests per minute.
Security certifications: Chat Data states that it is SOC 2 Type I and Type II certified and GDPR compliant.
HIPAA: A HIPAA Business Associate Agreement is available for customers on the Standard plan or above.
Data residency: The DPA states that conversation and training data are stored in Switzerland, with primary infrastructure on Oracle Cloud and blob storage on Azure in Switzerland.
Retention limits: The pricing page lists conversation-history retention of 0.5 years for Free, 1 year for Entry, 3 years for Standard and 5 years for Professional.
Audience: The Terms say the service is intended for professional entities to facilitate their business operations.
Price from: $15.83/mo

Where it ranks on Freedom251

Best Chatbot Builders in 2026#8 of 257

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Sources

chat-data.com· checked 28 Sept 2026
chat-data.com/pricing· checked 28 Sept 2026
chat-data.com/automated-customer-service· checked 28 Sept 2026
chat-data.com/api-reference· checked 28 Sept 2026
chat-data.com/dpa· checked 28 Sept 2026
chat-data.com/terms· checked 28 Sept 2026