DocsBot AI

Web · Self-hosted · API · paid plans from $49/mo

Freedom report

Two barsScore 7.8

Free tierA free tier is on its own pricing page
Open codeNo open-source code on record
Runs widely1 of 6 device platforms
DocumentedPlans, terms and facts published

DocsBot AI is ranked #11 of 257 in chatbot builders on Freedom251, made by DocsBot AI (Delaware, USA). It runs on API, Self-hosted, Web. There is a free plan. Paid plans start at $49/mo.

DocsBot AI plans and pricing

All plans

Free Free per month 1 DocsBot · 50 source pages · 100 monthly AI credits · 1 team user · basic source types · no 30-day expiry docsbot.ai · 1 Oct 2026

Personal $49/mo monthly 1 DocsBot · 5k source pages · 5k monthly AI credits · 3 actions per bot · 1 team user · remote MCP · lead forms · scheduling · Slack · Messenger/WhatsApp/Telegram docsbot.ai · 1 Oct 2026

Standard $149/mo monthly 3 DocsBots · 15k source pages · 15k monthly AI credits · 8 actions per bot · 5 team users · Skills · web search · CRM lead delivery · Help Scout · conversation/question analytics docsbot.ai · 1 Oct 2026

Business $499/mo monthly 10 DocsBots · 100k source pages · 60k monthly AI credits · 12 actions per bot · 10 team users · domain allowlist · sentiment/topic/question reports · data explorer · PII redaction · unbranded widgets · rate limiting docsbot.ai · 1 Oct 2026

Enterprise Not published Custom limits · Azure OpenAI Service · Self-hosted options · SSO options · Priority support and SLAs · Custom contracts and data residency options docsbot.ai · 20 Sept 2026

Enterprise Not published custom quote Custom bot/source/question limits · Azure OpenAI · self-hosted options · SSO · priority support and SLAs · SOC 2 Type II · GDPR · HIPAA available · data residency options docsbot.ai · 1 Oct 2026

Compared on chatbot builders

Free plan: Yes

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The record

Paid from: 49
Deployment channels: multichannel
AI bot generation: Yes
Knowledge-base answers: Yes
Human handoff: Yes
What it does: DocsBot is an AI agent platform that turns business knowledge into sourced answers and completed support tasks for customer-facing and internal teams.
Knowledge sources: It connects websites, documentation, files, help centers, and supported cloud sources, then gives answers linked to sources users can check.
AI Actions: Configured actions can look up billing or account details and complete tasks in connected tools.
Integrations: DocsBot states that it offers 28+ native integrations and 7,000+ app connections.
Deployment: Agents can be deployed on a site, in a help center, or in an app through the API.
Developer APIs: The developer platform includes Chat Agent, Skills, Actions, Search, and Admin APIs, plus an embeddable chat widget.
Security certification: DocsBot states that it has SOC 2 Type II certification, GDPR support, and HIPAA options.
Encryption: Personal information and other stored information are encrypted at rest with AES 256 and in transit with TLS 1.2 or higher.
Data training policy: DocsBot states that its security controls include no use of customer data to train public models.
Price from: $49/mo

Where it ranks on Freedom251

Best Chatbot Builders in 2026#11 of 257
Best AI Knowledge Base Software in 2026#5 of 36

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Sources

docsbot.ai/pricing;· checked 20 Sept 2026
docsbot.ai/about· checked 1 Oct 2026
docsbot.ai/documentation/developer· checked 1 Oct 2026
docsbot.ai/legal/gdpr· checked 1 Oct 2026
docsbot.ai/industry/safety-security-legal· checked 1 Oct 2026
docsbot.ai/documentation/doc/getting-started-docsb· checked 1 Oct 2026
docsbot.ai/legal/terms-of-service· checked 1 Oct 2026
docsbot.ai/pricing· checked 1 Oct 2026
docsbot.ai· checked 28 Sept 2026