Scribe

Scribe is ranked #6 of 60 in IT knowledge base software on Freedom251. It runs on API, Browser extension, macOS, Web, Windows. There is a free plan. Paid plans start at $1,713/mo.

Scribe plans and pricing

All plans

Basic Free Works with any web app · Quick customization · Shareable with link and embed scribe.com · 29 Sept 2026

Pro Team $1,713/mo $17 monthly or $13 per seat per month yearly Starts at 5 seats · Includes Pro Personal features · Comments scribe.com · 29 Sept 2026

Pro Personal $3,525/mo $35 monthly or $25 per seat per month yearly Starts at 1 seat · Works with web, mobile, and desktop apps · Company branding · Screenshot editing and redaction · PDF, HTML, and Markdown export scribe.com · 29 Sept 2026

Enterprise Not published Custom Custom pricing · Auto-redaction of PII and PHI · SSO · User roles · Data governance · Central user and document management · Language translations scribe.com · 29 Sept 2026

Compared on IT knowledge base software

Free plan: Yes

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Scribe

What it does: Scribe automatically captures workflows and turns them into step-by-step guides and process documentation.
Capture: Scribe says its Chrome or Edge extension captures website processes, its desktop app works with desktop applications and multiple monitors, and mobile and tablet users can upload images or screenshots.
Guide editing: Users can generate guide titles and descriptions with AI, add company branding, create GIFs, format text, add tips and alerts, and edit screenshots.
Redaction: Scribe offers automatic, manual, and admin-enforced redaction of sensitive information in screenshots.
Sharing and analytics: Guides can be shared by email, uploaded to help centers, or embedded in knowledge bases; Scribe also reports views, completions, viewer activity, and feedback.
Integrations: Featured integrations include Copilot, Claude, ChatGPT, Cursor, Confluence, SharePoint, Microsoft Teams, Slack, Salesforce Knowledge, Zendesk, and HubSpot.
API and MCP: Scribe says teams can provide workflow context to AI tools via MCP or API and links to documentation for both.
Security controls: Security features listed include redaction, authenticated viewers, role-based access control, custom permissions, SSO, SCIM, domain control, activity audit logs, and IP whitelisting.
Compliance: Scribe lists SOC 2 Type II, US state privacy laws, HIPAA, FERPA, and GDPR among its compliance areas.
AI features: Scribe says its core automatic step-by-step guide creation does not use AI, while supporting AI features use third-party services; Enterprise customers can opt out of AI features.
Who it serves: Scribe describes uses including documenting processes and SOPs, training teammates, implementing software, onboarding new hires, and powering AI agents.
Desktop and extension apps: The site links to desktop apps for Windows and Mac and browser extensions for Chrome and Edge.
Headquarters: San Francisco, California, United States
Price from: $1,713/mo

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Where it ranks on Freedom251

Best IT Knowledge Base Software in 2026#6 of 60
Best Knowledge Management Software in 2026#6 of 37
Best AI Knowledge Base Software in 2026#4 of 36
Best SOP Software in 2026#2 of 30
Best AI Documentation Generators in 2026#2 of 28
Best Standard Operating Procedure Software in 2026#2 of 22

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Sources

scribe.com/features· checked 29 Sept 2026
scribe.com/integrations· checked 29 Sept 2026
scribe.com/security· checked 29 Sept 2026
scribe.com· checked 29 Sept 2026
scribe.com/pricing· checked 29 Sept 2026