Freedom251 › Standard Operating Procedure Software
Knowby
What Knowby is
Knowby is a cloud platform for making and sharing step-by-step visual instructions, called knowbys. A knowby combines images or video with text, and automatically translates into 140+ languages. Its AI Guide Creation feature turns a process into a step-by-step guide. Teams can make instructions available through QR codes; anyone with a link can view a public knowby without a Knowby account. Knowby says instructions work without Wi-Fi, which supports access in places where a connection is unavailable. For procedure management, it includes approval workflows, completion tracking, version history, and an audit trail. Knowby is available on Android, iOS, and the web. It describes its users as frontline workers and teams including field technicians, plant operators, maintenance teams, office staff, and contractors. The maker is Knowby Pty. Ltd. Paid subscriptions start at $5/user/mo. Private knowbys cost $5 a month, billed per user, and include unlimited creation and all features. Public knowby views cost $0.02 per view on a paid plan, with no monthly commitment for that charge. There is no free plan, but a 30-day trial is available. Knowby says subscriptions have no minimum user count or lock-in contract and can be cancelled at any time.
Who it suits
Knowby suits frontline teams that need visual procedures accessible to workers in the field, at plants, or in offices. Its language translation, offline access, and procedure tracking may also suit teams coordinating work across locations and contractors.
What it does well
- Combines images or video with text in step-by-step instructions.
- Automatically translates knowbys into 140+ languages.
- AI Guide Creation turns a process into a step-by-step guide.
- Instructions can be accessed by QR code and work without Wi-Fi.
- Includes approval workflows, completion tracking, version history, and audit trail.
What to know first
- There is no free plan.
- Public knowby views are billed at $0.02 per view.
- Troubleshooting support excludes training and installation unless agreed separately.
Limits
There is no free plan. The 30-day trial is available; private knowbys cost $5 per user per month, while public views cost 0.02 USD each on a paid plan.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Public knowbys | per view · link-accessible public instructions · no monthly commitment | $0.02, paid once |
| Early Adopter Special | per user, per month, prepaid for 24 months · price lock for 24 months · offer required advance payment by June 26, 2026 | $3 a month |
| Private knowbys | per user, per month · Unlimited knowby creation · All features included | $5 a month |
| Knowby Pro | per user, per month · all features · no minimum users · 30-day trial · no credit card | $5 a month |
As knowby.co lists them, read 15 Oct 2026. The maker's own page has the final word.
Getting started
- Open https://www.knowby.co/.
- Choose the 30-day trial or a paid subscription.
- Use AI Guide Creation to turn a process into a step-by-step guide.
- Create knowbys with images or video and text.
- Share instructions by QR code or provide a link to a public knowby.
Verdict
Choose Knowby if your team needs shareable visual procedures, including offline access and workflow controls. It is available across Android, iOS, and web, with a 30-day trial. Teams seeking a free plan should look elsewhere.
Questions
How much does Knowby cost?
Paid subscriptions start at $5/user/mo. Private knowbys are $5 per user per month; public knowby views are $0.02 per view on a paid plan.
Is there a free plan or trial?
There is no free plan. Knowby offers a 30-day trial.
Which platforms does Knowby support?
Knowby is available on Android, iOS, and the web.
Can people view instructions without an account?
Anyone with the link can view a public knowby without a Knowby account. Instructions can also be accessed by QR code.
Who makes Knowby?
The maker is Knowby Pty. Ltd.
Can Knowby instructions work offline?
Knowby says its instructions work without Wi-Fi.
Facts from Knowby's own pages
- AI content policy
- The AI processes supplied material rather than inventing instructional content, and users can edit generated steps. · knowby.co, 15 Oct 2026
- AI guide creation
- Voice-over video, PDFs and manuals can be converted into step-based guides using multimodal generative AI. · knowby.co, 15 Oct 2026
- API availability
- Capterra lists API access among Knowby capabilities. · capterra.com, 15 Oct 2026
- Apple app
- Knowby Pro is a free Education app by Knowby Pty Ltd requiring iOS 14 or later; the listing also supports iPadOS, macOS 11 on Apple silicon and visionOS. · apps.apple.com, 15 Oct 2026
- Approvals and audit
- Approval workflows, completion records and sign-offs provide a history of who completed work and which version was used. · knowby.co, 15 Oct 2026
- Browser capture
- The documentation describes a browser plugin for screen capture and click-based guide creation. · knowby.co, 15 Oct 2026
- Company
- The site identifies the maker as Knowby Pty. Ltd. · knowby.co, 30 Sept 2026
- Company size
- LinkedIn lists Knowby as a privately held software-development company with 2–10 employees. · au.linkedin.com, 15 Oct 2026
- Compliance
- The platform includes approval workflows, completion tracking, and version control for instructions. · knowby.co, 30 Sept 2026
- Documentation
- The help center covers account security, roles, approvals, versioning, logs, creation, sharing, completion, forms, translation and third-party tools. · knowby.co, 15 Oct 2026
- Event integrations
- Event subscriptions can send Knowby events by email or webhook to third-party systems. · suggest.knowby.co, 15 Oct 2026
- Forms
- Forms embedded in instructions capture field data in real time. · suggest.knowby.co, 15 Oct 2026
- Founded
- LinkedIn lists Knowby as founded in 2019. · au.linkedin.com, 15 Oct 2026
- Founders
- Crunchbase names David Ansley, Derek Mansur, Grant Rogers and John Ansley as founders. · crunchbase.com, 15 Oct 2026
- Funding disclosure
- Crunchbase shows the company as private and seed-stage with three funding rounds, while funding amounts are hidden. · crunchbase.com, 15 Oct 2026
- Google Play app
- Google Play lists Knowby Pro with at least 1K downloads and an Everyone 10+ content rating. · play.google.com, 15 Oct 2026
- Google Workspace SSO
- Google Workspace sign-in uses OAuth 2.0 and supports administrator-managed trust or domain-wide delegation. · knowby.co, 15 Oct 2026
- Headquarters
- LinkedIn gives Sydney, New South Wales as headquarters, with a listed Sydney address at 6 O'Connell Street. · au.linkedin.com, 15 Oct 2026
- Integrations
- Knowby says it gathers data ready to integrate with other systems, but the page does not name specific integrations. · knowby.co, 30 Sept 2026
- Intended users
- Knowby describes its platform for frontline workers and teams including field technicians, plant operators, maintenance teams, office staff, and contractors. · knowby.co, 30 Sept 2026
- Knowbys
- A knowby is a step-by-step visual instruction using images or video and text that automatically translates into 140+ languages. · knowby.co, 30 Sept 2026
- Legal entity
- Crunchbase identifies the legal name as KNOWBY PTY. LTD. · crunchbase.com, 15 Oct 2026
- Limit: approvals
- A G2 reviewer describes the approval process as excessive despite liking the feature set and editing workflow. · g2.com, 15 Oct 2026
- Limit: reporting
- A G2 reviewer says reporting and available SOP format options need improvement. · g2.com, 15 Oct 2026