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Best Knowledge Bots in 2026

Knowledge bots answer questions using selected knowledge sources. Use this list to compare tools for personal, team, support, and product needs across web, API, mobile, browser extension, and self-hosted options.

  1. 1

    Onyx

    Free plan Open source APIExtensionLinux+4
    8.7 Free plan · paid from $20/user/mo (annual) · 14-day trial Visit site
  2. 2

    Amazon Q

    Free plan AndroidAPIExtension+5

    Choose Amazon Q if its developer allowances or business response and consumption options match your work.

    7.7 Free plan · paid from $3/user/mo · 60-day trial Visit site
  3. 3

    Chatbase

    by Chatbase
    Free plan AndroidAPIiPhone+1

    Choose Chatbase if your team wants no-code customer-facing agents that can draw from varied knowledge sources and use connected-system actions.

    7.6 Free plan · paid from $40/mo · 7-day trial Visit site
  4. 4

    DocsBot AI

    by DocsBot AI
    Free plan APISelf-hostedWeb

    DocsBot AI combines source-linked answers with configured support actions and several deployment options.

    7.4 Free plan · paid from $49/mo Visit site
  5. 5

    Gemini

    by Gemini
    Free plan AndroidAPIiPhone+3
    7.4 Free plan Visit site
  6. 6

    Dust

    Free plan APIExtensionWeb

    Dust combines agent creation, company connectors, collaboration, and scheduled workflows, with a free tier and paid annual-billed plans.

    7.3 Free plan · paid from €24/user/mo (annual) Visit site
  7. 7

    Sana AI

    Free plan iPhoneWeb

    Sana Agents combines organizational knowledge access with task automation, integrations, and meeting recordings.

    6.7 Free plan Visit site
  8. 8

    HubSpot Live Chat

    Free plan AndroidiPhoneWeb
    6.6 Free plan Visit site
  9. 9

    CustomGPT.ai

    Free trial APIWeb

    CustomGPT.ai combines broad content ingestion, cited answers, and multiple deployment channels for business agents.

    6.2 From $89/mo (annual) · 7-day trial Visit site
  10. 10

    Intercom

    by Intercom
    Free trial AndroidiPhoneWeb

    Intercom combines customer messaging, helpdesk features, and AI-assisted answers across web and mobile.

    6.0 From $29/user/mo (annual) · 14-day trial Visit site
  11. 11

    Kapa.ai

    Free trial APISelf-hostedWeb

    Kapa.ai brings knowledge ingestion, cited retrieval, multiple deployment formats, and analytics into one offering.

    5.9 Pricing on request · 14-day trial Visit site
  12. 12

    Kore.ai

    by Kore.ai
    Free trial APISelf-hostedWeb

    Kore.ai brings agent authoring, workflow automation, deployment, and evaluation into one platform. Pricing requires a request, and the listed trial lasts 14 days.

    5.9 Pricing on request · 14-day trial Visit site
  13. 13

    Guru

    by Guru
    Paid AndroidAPIExtension+2

    Organizations publishing content for internal teams should consider Guru for its web access, single sign-on, version history, and analytics.

    5.7 Pricing on request Visit site
  14. 14

    Inkeep

    Free plan Web
    5.7 Free plan · pricing on request Visit site
  15. 15

    SiteGPT

    Free trial APIiPhoneWeb

    SiteGPT provides broad training-source support, multilingual conversations, handoff, lead capture, and analytics.

    5.7 From $39/mo (annual) · 7-day trial Visit site
  16. 16

    Forethought Solve

    Paid APIWeb

    Choose Solve if your support team needs an AI agent across multiple channels, with workflow actions and contextual human handoffs.

    5.5 Pricing on request Visit site
  17. 17

    Moveworks

    Paid AndroidAPIExtension+2

    Moveworks brings permission-aware knowledge search and cross-system task automation into one enterprise platform. Organizations need to request a quote, and the company offers a personalized demo.

    5.5 Pricing on request Visit site
  18. 18

    Decagon

    Paid APIWeb

    Choose Decagon if your support operation needs its combination of five channels, workflow actions, human handoff, multilingual support, voice support, and API access.

    5.3 Pricing on request Visit site
  19. 19

    Sierra

    Paid Web

    Sierra combines agent building, multi-channel support, integrations, and conversation analytics for customer experience teams.

    4.9 Pricing on request Visit site
  20. 20

    Aisera AI Service Desk

    Paid Web
    4.6 Pricing on request Visit site
  21. 21

    Zendesk AI Agents

    Paid Web

    Pick Zendesk AI Agents if your support operation spans several channels and needs automation with human escalation. Look elsewhere if you require a free plan or a platform beyond the web.

    4.1 From $19/mo (annual) · 14-day trial Visit site

#1Places #1, #2, #3, #4, #5 on this list can be bought by the makers of the software on it. See the price

Check what a free plan includes, whether a trial is available, and the paid starting price. If you need to read or change code, review the open-source licence. Compare knowledge sources, citation support, source limits, languages, and access controls before choosing.

Questions

Which knowledge bots have a free plan?

Entries including Amazon Q, Dust, HubSpot Live Chat, and Inkeep show a free plan. Check the current limits and terms before choosing.

Are free trials available?

Free trials are offered by tools on this list. Amazon Q shows a 60-day trial, whereas CustomGPT.ai shows a 7-day trial.

What can I compare between knowledge bots?

You can compare free-plan details, starting paid price, knowledge sources, answer citations, deployment, source limits, supported languages, and knowledge access controls.

Which platforms do these tools support?

The list includes tools running on web, API, iOS, Android, browser extension, and self-hosted platforms.

Are any knowledge bots open source?

If you need open-source code, check whether the specific tool offers it and review the licence.

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