Freedom251 › Customer Service Automation Software
Kore.ai
by Kore.ai

What Kore.ai is
Kore.ai’s Agent Platform is for building, governing, and optimizing AI agents and workflows for enterprise use. Agent Studio gives teams visual and code-based ways to author agents, workflows, and tools in one workspace. Arch can turn plain-language intent into a proposed agent system with workflows, tools, policies, and handoffs. Agent Blueprint Language defines behavior, tools, guardrails, orchestration, and handoff logic in a structured format, with policies enforced outside the language model. The platform automates multi-step work across agents, people, tools, and systems, with configurable autonomy and oversight. Agents can be deployed across voice, web, Slack, Teams, mobile, and other channels. Run traces cover reasoning, tools, guardrails, handoffs, and outcomes; the platform also supports evaluation of quality, safety, and accuracy before and after deployment. Its marketplace lists more than 300 integrations, including Microsoft A365, Salesforce, HubSpot, Jira, and GitHub. Pricing is on request, and a 14-day trial is listed. Deployment options include public cloud SaaS, on-premises, and private cloud dedicated VPC.
Who it suits
Kore.ai describes the platform as built for Global 2000 enterprises. Its listed applications span customer service, employee experience, banking, healthcare, retail, IT, HR, and recruiting.
What it does well
- Visual and code-based agent authoring are available.
- Agents can be deployed across multiple channels.
- Run traces cover tools, guardrails, handoffs, and outcomes.
- Marketplace lists more than 300 integrations.
What to know first
- Pricing is available on request.
- Platform is aimed at enterprise workflows.
- Marketplace is described as an add-on.
Limits
Pricing is provided through a customized quote. The trial lasts 14 days.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Customized quote | Quote tailored to your project | On request |
As kore.ai lists them, read 7 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the Kore.ai website
- Request pricing for a customized quote
- Use the 14-day trial to explore the platform
- Choose among the listed deployment options
- Build agents, workflows, and tools in Agent Studio
Verdict
Kore.ai brings agent authoring, workflow automation, deployment, and evaluation into one platform. Pricing requires a request, and the listed trial lasts 14 days.
Questions
How much does Kore.ai cost?
Pricing is on request, with a customized quote tailored to the project.
Does Kore.ai offer a free trial?
Yes. The listed trial lasts 14 days.
Which platforms and channels does it support?
The listed platforms are API, self-hosted, and web. Agents can be deployed across voice, web, Slack, Teams, mobile, and other channels.
What deployment options are available?
Listed options are public cloud multi-tenant SaaS, on-premises, and private cloud dedicated VPC single-tenant.
What integrations are available?
The Agent Marketplace lists more than 300 integrations, including Microsoft A365, Salesforce, HubSpot, Jira, and GitHub.
Who makes Kore.ai, and where is it based?
Kore.ai is the maker. It was founded in 2014 and is headquartered in Orlando, Florida, United States.
Facts from Kore.ai's own pages
- Agent authoring
- Agent Studio supports visual and code-based authoring of agents, workflows, and tools in one workspace. · kore.ai, 7 Oct 2026
- Agent Blueprint Language
- Agent Blueprint Language is a typed, schema-driven language for defining agent behavior, tools, guardrails, orchestration, and handoff logic. · kore.ai, 7 Oct 2026
- Agent controls
- Agent Blueprint Language defines agent behavior, tools, guardrails, orchestration, and handoffs in a structured language, with policies enforced outside the LLM. · kore.ai, 7 Oct 2026
- AI architect
- Arch turns plain-language intent into agent systems that include agents, workflows, tools, policies, and handoffs. · kore.ai, 7 Oct 2026
- AI bot generation
- Yes · kore.ai, 20 Sept 2026
- Channels
- Kore.ai says agents can be deployed across voice, web, Slack, Teams, mobile, and other channels. · kore.ai, 7 Oct 2026
- Company
- Kore.ai says it was founded in 2014; its 2026 headquarters announcement says its official headquarters remains in Orlando. · kore.ai, 7 Oct 2026
- Deployment
- The Trust Center lists public cloud multi-tenant SaaS, on-premises, and private cloud dedicated VPC single-tenant deployment options. · trust.kore.ai, 7 Oct 2026
- Deployment channels
- multichannel · kore.ai, 20 Sept 2026
- Headquarters
- Orlando, Florida, United States · kore.ai, 28 Sept 2026
- Human handoff
- Yes · kore.ai, 20 Sept 2026
- Industry applications
- Kore.ai presents applications and use cases for customer service, employee experience, banking, healthcare, retail, IT, HR, and recruiting. · kore.ai, 7 Oct 2026
- Integrations
- The platform supports more than 300 integrations, including Microsoft A365, Salesforce, HubSpot, Jira, and GitHub. · kore.ai, 7 Oct 2026
- Intended users
- Kore.ai describes its Agent Platform as built for Global 2000 enterprises and says it serves organizations in sectors including banking, healthcare, insurance, retail, and global service operations. · kore.ai, 7 Oct 2026
- Knowledge-base answers
- Yes · kore.ai, 20 Sept 2026
- Marketplace
- The Agent Marketplace lists more than 300 integrations and describes its offerings as an add-on to the Kore.ai Agent Platform. · kore.ai, 7 Oct 2026
- Monitoring and evaluation
- The platform traces agent runs and supports testing agent quality, safety, and accuracy before and after deployment. · kore.ai, 7 Oct 2026
- Observability
- The platform traces agent runs across reasoning, tools, guardrails, handoffs, and outcomes. · kore.ai, 7 Oct 2026
- Product
- Kore.ai describes its Agent Platform as an AI-programmable platform for building AI agents for enterprise workflows. · kore.ai, 7 Oct 2026
- Security and compliance
- The Trust Center lists SOC 2 Type II, PCI DSS, and ISO/IEC 27001:2022 under audits and certifications. · trust.kore.ai, 7 Oct 2026
- Support
- Kore.ai directs existing customers to log in to its support team and provides toll-free numbers for the US, UK, and India. · kore.ai, 7 Oct 2026
- Visual flow builder
- Yes · kore.ai, 20 Sept 2026
- What it does
- The Kore.ai Agent Platform builds, governs, and optimizes AI agents, systems, and workflows for enterprises. · kore.ai, 7 Oct 2026
- Workflow automation
- The platform automates multi-step workflows across agents, people, tools, and systems. · kore.ai, 7 Oct 2026
Where Kore.ai stands on Freedom251
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