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Best Enterprise AI Chatbots Software in 2026

Organizations use enterprise AI chatbot software to automate conversations across websites, applications, APIs and extensions. This list helps compare tools by deployment, language coverage, knowledge sources, LLM selection, human handoff and audit logging.

  1. 1

    Rasa

    by Rasa
    Free plan Open source APILinuxMac+3

    Choose Rasa if you need a web platform for building multichannel assistants with visual flows, knowledge-base answers, and human handoff.

    8.6 Free plan · pricing on request Visit site
  2. 2

    Amazon Lex

    Free plan AndroidAPIiPhone+1

    Amazon Lex combines bot design, testing, knowledge-source answers, and deployment across several channels.

    7.6 From $0.00 Visit site
  3. 3

    Botpress

    Free plan APIWeb

    Botpress combines visual agent building with knowledge sources, workflow reasoning, integrations, and APIs.

    7.3 Free plan · paid from $150/mo (annual) Visit site
  4. 4

    IBM watsonx Assistant

    by IBM watsonx Assistant
    Free plan APISelf-hostedWeb

    watsonx Assistant combines chatbot flows, corporate-data search, and channel integrations with live-agent escalation.

    7.3 Free plan · 30-day trial Visit site
  5. 5

    Yellow.ai

    by Yellow.ai
    Free plan AndroidAPIExtension+2
    6.9 Free plan Visit site
  6. 6

    Kore.ai

    by Kore.ai
    Free trial APISelf-hostedWeb

    Kore.ai brings agent authoring, workflow automation, deployment, and evaluation into one platform. Pricing requires a request, and the listed trial lasts 14 days.

    6.1 Pricing on request · 14-day trial Visit site
  7. 7

    Cognigy

    by Cognigy
    Paid APISelf-hostedWeb

    Choose Cognigy if your contact center needs an enterprise agent platform with visual design, integrations and deployment across multiple channels.

    5.8 Pricing on request Visit site
  8. 8

    Haptik

    by Haptik
    Paid AndroidAPIiPhone+1

    Haptik combines agent-building tools, enterprise knowledge sources, analytics, and voice support. It is positioned for enterprise use, with pricing provided on request.

    5.8 Pricing on request Visit site
  9. 9

    Druid AI Agent Builder

    by Druid AI Agent Builder
    Paid APISelf-hostedWeb

    Druid AI Agent Builder combines visual agent design with engineering controls, testing, integrations, and multiple deployment models.

    5.7 Pricing on request Visit site
  10. 10

    Moveworks

    Paid AndroidAPIExtension+2

    Moveworks brings permission-aware knowledge search and cross-system task automation into one enterprise platform. Organizations need to request a quote, and the company offers a personalized demo.

    5.7 Pricing on request Visit site
  11. 11

    Teneo

    Free trial APISelf-hostedWeb

    Teneo combines conversational AI, contact center integrations, and voice-agent handoff in a platform for existing contact centers. Pricing is not public, so organizations need to request details.

    5.7 Pricing on request Visit site
  12. 12

    boost.ai

    by boost.ai
    Paid APIWeb

    Consider boost.ai if your organization needs conversational automation spanning voice and digital support, with agent actions, handoffs, and enterprise security controls.

    5.4 Pricing on request Visit site
  13. 13

    Oracle Digital Assistant

    by Oracle Digital Assistant
    Paid WebiPhoneAndroid

    Oracle Digital Assistant combines bot creation, visual conversation design, knowledge responses, and human escalation across several channels.

    5.4 Visit site
  14. 14

    Decagon

    Paid APIWeb

    Choose Decagon if your support operation needs its combination of five channels, workflow actions, human handoff, multilingual support, voice support, and API access.

    5.3 Pricing on request Visit site
  15. 15

    Parloa

    Paid APIWeb

    Choose Parloa if your enterprise needs tools to build, monitor, and improve customer-facing AI agents across several interaction channels.

    5.2 Pricing on request Visit site
  16. 16

    PolyAI

    Paid APIWeb

    PolyAI offers enterprise dialog agents across multiple customer channels, with agent-building tools and a broad integration catalog.

    5.2 Pricing on request Visit site
  17. 17

    Quiq RCS

    Paid APIWeb

    Quiq RCS combines enterprise AI agents with multiple messaging channels and rich RCS interactions.

    5.2 Pricing on request Visit site
  18. 18

    SentiOne Listen

    by SentiOne Listen
    Paid Web

    SentiOne Listen combines broad social coverage with web monitoring, sentiment analysis and news tracking. Buyers should match the plan’s project, history, language and export limits to their needs.

    5.0 From $199/mo Visit site
  19. 19

    Sierra

    Paid Web

    Sierra combines agent building, multi-channel support, integrations, and conversation analytics for customer experience teams.

    4.9 Pricing on request Visit site
  20. 20

    Netomi

    by Netomi
    Paid

    Netomi combines automated support, human handoff, ecommerce workflows, and broad channel coverage. Buyers will need to request pricing and may need NDA access for detailed security documentation.

    4.7 Pricing on request Visit site
  21. 21

    Aisera AI Service Desk

    Paid Web
    4.6 Pricing on request Visit site
  22. 22

    Aivo AgentBot

    Paid Web
    4.5 Pricing on request Visit site
  23. 23

    Mahindra MAiNA

    Paid Web
    4.4 Pricing on request Visit site
  24. 24

    Leena AI Employee Engagement

    Paid Web
    4.2 Pricing on request Visit site
  25. 25

    OpenAI Presence

    Paid Web
    4.1 Pricing on request Visit site

#1Places #1, #2, #3, #4, #5 on this list can be bought by the makers of the software on it. See the price

Check whether a tool has a free plan or trial, what paid access starts at, and whether its code is open source. Confirm the licence, supported platforms, integration needs and governance features before choosing.

Questions

Which platforms can enterprise AI chatbots run on?

Products in this category are available through web, API, self-hosted, iOS, Android and browser-extension deployments.

Are free plans or trials available?

Items in this category offer free plans or free trials. Amazon Lex offers a free plan, and Botpress does as well.

How is pricing shown?

Pricing may be listed as a starting amount or provided on request. Amazon Lex shows pricing from $0.00, while Botpress starts paid plans at $150 per month with annual billing.

What features should I compare?

Review free access, the paid starting price, deployment options, knowledge sources, LLM selection, human handoff, supported languages and audit logs.

Can I use open-source chatbot code?

Some tools in this category make open-source code available. Check the licence for the tool you choose before using or changing its code.

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