FREEDOM251

Freedom251 › Customer Service Automation Software

Quiq RCS

Paid APIWeb

Visit Quiq RCS Alternatives Pricing

Quiq RCS's own site

What Quiq RCS is

Quiq RCS is part of Quiq’s enterprise agentic AI platform for deploying and controlling AI agents across customer journeys. The platform supports RCS Business Messaging as well as SMS, web chat, WhatsApp, Apple Messages for Business, Facebook Messenger, and Instagram. For Google RCS, listed capabilities include text, images, GIFs, videos, links, replies, buttons, carousel cards, times, payments, and authentication. Rich messaging tools also include selectable replies, time choices, authentication and payment requests, and workflow actions linked to responses. Support varies by channel: Quiq Replies, Times, and Carousel Cards are not native to SMS and may appear there as text or shortened links. Quiq says it helps customers register for Google RCS and Verified SMS, and directs interested customers to their account manager. Listed CRM integrations include Salesforce, Zendesk, Oracle, SAP, Microsoft Dynamics 365, Kustomer, and Freshdesk. Contact center integrations include RingCentral, Cisco, Five9, Genesys, Amazon Connect, and LivePerson; open APIs can connect other business tools. Quiq creates a cloud tenant for customers, with implementation stated to take one to four weeks depending on site complexity. Pricing is usage-based, with payment for conversations used; no amount is listed.

Who it suits

Quiq is aimed at big brands and enterprise customer journeys, including retail, hospitality, banking, insurance, healthcare, and airlines. It may suit organizations that need RCS and other messaging channels alongside AI agents and business-system integrations.

What it does well

  • Google RCS supports rich message types and interactions.
  • Open APIs can connect additional business tools.
  • Lists CRM and contact center integrations.
  • Human handoff is available.
  • Pricing is based on conversations used.

What to know first

  • Pricing is on request, with no amount listed.
  • Rich messaging support varies by channel.
  • Some rich message types may render as text or shortened links on SMS.
  • Implementation may take one to four weeks.

Limits

The platform uses usage-based pricing, with charges based on conversations used. Rich messaging elements differ across channels; Quiq Replies, Times, and Carousel Cards are not native to SMS and may appear as text or a shortened link.

Plans

PlanBilled and limitsPrice
Quiq agentic AI platformUsage-based pricing; pay for conversations usedOn request

As quiq.com lists them, read 4 Oct 2026. The maker's own page has the final word.

Getting started

  1. Visit https://quiq.com/.
  2. Contact Quiq to discuss the usage-based platform pricing.
  3. Work with Quiq on Google RCS and Verified SMS registration through your account manager.
  4. Use the cloud tenant Quiq creates for your organization.
  5. Allow one to four weeks for implementation, depending on site complexity.

Verdict

Quiq RCS combines enterprise AI agents with multiple messaging channels and rich RCS interactions. Organizations should account for channel-specific messaging limits and contact Quiq for usage pricing and onboarding.

Questions

How is Quiq RCS priced?

The platform uses usage-based pricing based on conversations used. Pricing is available on request.

Which messaging channels does Quiq support?

It supports RCS Business Messaging, SMS, web chat, WhatsApp, Apple Messages for Business, Facebook Messenger, and Instagram.

What can it send over Google RCS?

Listed formats include text, images, GIFs, videos, links, replies, buttons, carousel cards, time choices, payments, and authentication.

Which business systems does Quiq integrate with?

Prebuilt integrations include CRM and contact center systems such as Salesforce, Zendesk, Oracle, SAP, Microsoft Dynamics 365, RingCentral, Cisco, Five9, Genesys, Amazon Connect, and LivePerson. Open APIs can connect other business tools.

Can a conversation be handed to a person?

Yes. Quiq supports human handoff.

How long can implementation take?

Quiq says implementation may take one to four weeks, depending on site complexity.

Facts from Quiq RCS's own pages

AI data handling
Quiq says its LLM provider contracts prohibit using customer data for model training and that conversation context is passed fresh on each turn without persisting in the model between sessions. · quiq.com, 4 Oct 2026
Channel limitation
Rich messaging support varies by channel; for example, Quiq Replies, Times, and Carousel Cards are not native to SMS and may render as text or a shortened link. · knowledge.quiq.com, 4 Oct 2026
Custom integrations
Quiq says its open APIs can connect to CRM, CCaaS, or other business tools beyond the listed prebuilt integrations. · quiq.com, 4 Oct 2026
Headquarters
Bozeman, Montana, United States · quiq.com, 4 Oct 2026
Hosting and implementation
Quiq says it creates a cloud tenant for customers and that implementation may take one to four weeks depending on site complexity. · knowledge.quiq.com, 4 Oct 2026
Integrations
Quiq lists prebuilt CRM integrations including Salesforce, Zendesk, Oracle, SAP, Microsoft Dynamics 365, Kustomer, and Freshdesk, plus contact center integrations such as RingCentral, Cisco, Five9, Genesys, Amazon Connect, and LivePerson. · quiq.com, 4 Oct 2026
Messaging features
Quiq’s rich messaging abstractions include selectable replies, time choices, cards, carousels, authentication requests, payment requests, and response-linked workflow actions. · knowledge.quiq.com, 4 Oct 2026
Product
Quiq describes its offering as an enterprise agentic AI platform for launching, customizing, and controlling AI agents across the customer journey. · quiq.com, 4 Oct 2026
RCS capabilities
For Google RCS, Quiq lists support for text, images, GIFs, videos, links, replies, buttons, carousel cards, times, payments, and authentication. · knowledge.quiq.com, 4 Oct 2026
RCS channel
Quiq supports RCS Business Messaging alongside SMS, web chat, WhatsApp, Apple Messages for Business, Facebook Messenger, and Instagram. · knowledge.quiq.com, 4 Oct 2026
RCS onboarding
Quiq says it helps customers with Google RCS and Verified SMS registration and directs interested customers to contact their Quiq account manager. · knowledge.quiq.com, 4 Oct 2026
Security and compliance
Quiq states that it maintains SOC 2 Type II, HIPAA, GDPR, CCPA, and EU AI Act compliance standards and encrypts data in transit and at rest. · quiq.com, 4 Oct 2026
Target customers
Quiq describes its platform as built for big brands and enterprise customer journeys, and lists industries including retail, hospitality, banking, insurance, healthcare, and airlines. · quiq.com, 4 Oct 2026

Where Quiq RCS stands on Freedom251

Look at these too