Best Social Customer Service Software in 2026
Updated
When customers contact support through social channels, software can help teams manage comments, assign work, and organize conversations. These ranked entries are compared on social accounts, unified social inbox, comment management, team assignment, and reply automation. Mobile app availability, free plans, and paid-from pricing offer additional points to consider for staff access and cost. Compare the listed account coverage and inbox features with the way your team handles incoming social messages and replies.
34ranked
8free plans on this page
$1.83/molowest paid tier
11 Oct 2026last checked
9 of 16 with known pricing have a free tier;0 apps show full bars: free, open, on most devices and documented.
| # | App | Signal | Free tier | Open code | Devices | From | Score |
|---|---|---|---|---|---|---|---|
| 1 | Sendiee TeamboxWeb · Windows · Mac · Android · iPhone | Three bars | 5 of 6 | $1.83/mo | 6.7 | ||
| 2 | MixdeskWeb · Android · iPhone · API | Three bars | 3 of 6 | $49/mo | 6.6 | ||
| 3 | SocloWeb · Mac · Android · iPhone | Three bars | 4 of 6 | $7.99/mo | 6.6 | ||
| 4 | UpcelliaWeb · Android · iPhone | Three bars | 3 of 6 | $19/mo | 6.6 | ||
| 5 | Desku AI Chatbot BuilderWeb · Android · iPhone | Three bars | 3 of 6 | $39/mo | 6.5 | ||
| 6 | AmmarAI Smart InboxWeb | Two bars | 1 of 6 | $9.99/mo | 6.4 | ||
| 7 | eksisWeb · API | Two bars | 1 of 6 | $4/mo | 6.4 | ||
| 8 | ViralDashboardWeb · API | Two bars | 1 of 6 | $19/mo | 6.4 | ||
| 9 | DeskeroAPI | Two bars | 0 of 6 | $9/mo | 6.3 | ||
| 10 | Superplural OmniWeb · Android · iPhone · API | Two bars | 3 of 6 | 5.6 | |||
| 11 | MeridianWeb | One bar | 1 of 6 | 5.4 | |||
| 12 | SuppogateWeb · API | One bar | 1 of 6 | 5.4 | |||
| 13 | Verint SocialWeb | One bar | 1 of 6 | 5.4 | |||
| 14 | ConvoHubWeb | One bar | 1 of 6 | 5.3 | |||
| 15 | Omni Chat StackWeb | One bar | 1 of 6 | 5.3 | |||
| 16 | Quiq RCSWeb · API | One bar | 1 of 6 | 5.3 | |||
| 17 | TrengoWeb · Windows · Mac · Android · iPhone · API | Two bars | No | 5 of 6 | €299/mo | 5.3 | |
| 18 | Respond.ioWeb · Android · iPhone · API | Two bars | No | 3 of 6 | $79/mo | 5.2 | |
| 19 | Brandwatch ListenWeb · API | One bar | 1 of 6 | 5.1 | |||
| 20 | Chattrik Omni ChannelWeb · Android · iPhone | Two bars | No | 3 of 6 | $14.99/mo | 5.1 | |
| 21 | DelightChatWeb · Android · iPhone | Two bars | No | 3 of 6 | $29/mo | 5.1 | |
| 22 | Medal Social InboxWeb · Android · iPhone | Two bars | No | 3 of 6 | $129/mo | 5.1 | |
| 23 | NapoleonCatWeb · Android · iPhone | Two bars | No | 3 of 6 | $89/mo | 5.1 | |
| 24 | PancakeWeb · Android · iPhone · API | Two bars | 3 of 6 | 5.1 | |||
| 25 | SleekFlowWeb · Android · iPhone · API | Two bars | No | 3 of 6 | $49/mo | 5.1 |
Compare all 25 in a table
| # | App | Score | Free plan | From | Free plan | Paid from | Social accounts | Unified social inbox |
|---|---|---|---|---|---|---|---|---|
| 1 | Sendiee Teambox | 6.7 | Free plan | $1.83/mo | Yes | 2 | Yes | |
| 2 | Mixdesk | 6.6 | Free plan | $49/mo | Yes | 10 | Yes | |
| 3 | Soclo | 6.6 | Free plan | $7.99/mo | Yes | Yes | ||
| 4 | Upcellia | 6.6 | Free plan | $19/mo | Yes | 2 | Yes | |
| 5 | Desku AI Chatbot Builder | 6.5 | Free plan | $39/mo | Yes | Yes | ||
| 6 | AmmarAI Smart Inbox | 6.4 | Free plan | $9.99/mo | Yes | Yes | ||
| 7 | eksis | 6.4 | Free plan | $4/mo | Yes | 20 | Yes | |
| 8 | ViralDashboard | 6.4 | $19/mo | Yes | ||||
| 9 | Deskero | 6.3 | Free plan | $9/mo | Yes | |||
| 10 | Superplural Omni | 5.6 | Yes | |||||
| 11 | Meridian | 5.4 | Yes | |||||
| 12 | Suppogate | 5.4 | Yes | |||||
| 13 | Verint Social | 5.4 | Yes | |||||
| 14 | ConvoHub | 5.3 | Yes | Yes | ||||
| 15 | Omni Chat Stack | 5.3 | Yes | 3 | Yes | |||
| 16 | Quiq RCS | 5.3 | ||||||
| 17 | Trengo | 5.3 | No | €299/mo | No | |||
| 18 | Respond.io | 5.2 | No | $79/mo | No | |||
| 19 | Brandwatch Listen | 5.1 | Yes | |||||
| 20 | Chattrik Omni Channel | 5.1 | No | $14.99/mo | No | 9.99 /user/mo | 2 | Yes |
| 21 | DelightChat | 5.1 | No | $29/mo | No | |||
| 22 | Medal Social Inbox | 5.1 | No | $129/mo | No | 13 | Yes | |
| 23 | NapoleonCat | 5.1 | No | $89/mo | No | 5 | ||
| 24 | Pancake | 5.1 | No | 1 | Yes | |||
| 25 | SleekFlow | 5.1 | No | $49/mo | No |
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