eksis

eksis is a social media control panel for creators, small businesses, and agencies that need publishing, inbox work, and automation together. It suits teams managing several networks from a shared workspace. Its value is strongest when scheduling and routine replies matter more than complete control of every network’s conversations.

The free tier is useful for a small experiment, while paid plans scale accounts, seats, history, analytics, and approvals. Network permissions and X credit consumption remain important constraints.

Overview

A shared composer and calendar schedule posts across connected accounts and adapt them to each platform’s requirements. A unified inbox handles comments and direct messages wherever the connected network allows those actions. Rules can automatically reply to messages, including keyword-triggered public replies and direct messages, with per-person limits and quiet hours.

Integrations cover Instagram, Facebook, TikTok, YouTube, LinkedIn, X, Threads, Pinterest, Bluesky, Google Business, Shopee, and DEV Community. That breadth is useful for a mixed channel portfolio, but it does not erase platform restrictions: TikTok comments and messages stay in TikTok’s app, and LinkedIn engagement handling depends on LinkedIn granting Community Management API access.

Key features

Publishing and inbox work

The calendar and shared composer create a coherent planning workflow across accounts. Free users get 15 scheduled posts per month, enough for light personal or small-business activity but restrictive for frequent publishing. Paid plans provide unlimited scheduled posts, although X publishing consumes credits. A plain X post costs one credit; a post containing a link costs 13, so link-heavy X campaigns can use an allowance quickly. Extra credits can be bought and do not expire.

Automation and AI assistance

Reply rules can reduce repetitive inbox handling, and quiet hours plus per-person limits provide useful guardrails. AI writing support can draft captions, adjust tone or length, suggest hashtags, and prepare inbox replies. The MCP server is included on every plan, including Free, while the REST API is reserved for paid plans.

Analytics, approvals, and protection

Free has no analytics or approval flow. Starter and above add full analytics and internal approvals; Agency also adds client reports and client links, making it the clearest fit for client-service teams. Social-account tokens are encrypted with AES-256-GCM, passwords are hashed, and traffic uses HTTPS. eksis says it does not sell data or train AI models on comments, messages, or user-created content.

Pricing

There is no free trial. Starter is the low-cost step for small teams needing unlimited scheduling and review controls; Premium is aimed at larger portfolios; Agency earns its price when client reporting and many workspaces matter.

Platforms

eksis is available through the web and an API. Email support is provided in English or Bahasa Indonesia, with replies within two business days; vulnerability reports receive a response within one business day.

Who it's for

Creators and small businesses with several social accounts will find the shared calendar, inbox, and AI drafting practical. Agencies should consider Agency for its workspaces, seats, long history, and client-facing reporting. It is a weaker fit for teams whose core work is TikTok conversation management or LinkedIn engagement without the required API access.

Pros and cons

• Pros: broad 12-platform coverage; shared scheduling and inbox; rule-based replies with quiet hours; AI caption and reply drafting; MCP on every plan; encrypted tokens and stated no-training use of customer content.
• Cons: Free is limited to one account, one seat, 15 posts, and seven days of history; no Free analytics or approvals; X link posts consume 13 credits; TikTok conversations remain in TikTok; LinkedIn handling depends on API access; no free trial.

Alternatives

Choose Social Customer Service Software when you want a broader category shortlist. Sendiee Teambox suits teams prioritizing mobile and desktop coverage, a free trial, and contact-based conversation limits. Mixdesk is an alternative with Android, iOS, web, and API access, plus a free trial. Soclo is worth considering for manual publishing on a free tier and a £7.99-per-month Starter plan. Upcellia focuses on a mailbox model with a free tier and no free trial. Desku AI Chatbot Builder is an option for teams centered on chatbot agents and inboxes. AmmarAI Smart Inbox targets AI-assisted inbox work on the web. ViralDashboard offers social profiles, scheduling, analytics, and AI credits but no free plan. Deskero is an API-oriented customer-support alternative.

Verdict

Choose eksis if you need one place to schedule across many social networks, manage permitted inbox activity, and automate replies with AI assistance. Its main reason to look elsewhere is the combination of a tightly capped Free tier, credit-based X publishing, and platform-specific gaps in TikTok and LinkedIn engagement.