Freedom251 › Social Customer Service Software
ViralDashboard
What ViralDashboard is
ViralDashboard is a social publishing and management platform for scheduling posts, handling conversations, creating designs, and reporting on social performance. Its visual calendar supports drag-and-drop planning, AI suggested posting times, CSV uploads, content approvals, and recurring evergreen queues. Creative Studio can generate captions and images, suggest layouts, store brand assets, and use more than 50 fonts alongside stock photos from Pexels and Unsplash.
The unified inbox brings comments, direct messages, mentions, and reviews together with reply suggestions, sentiment analysis, team assignment, and conversation history. Analytics include cross-platform dashboards, custom KPIs, competitor benchmarking, AI insights, branded PDF reports, and scheduled delivery. Automation covers post recycling, trigger rules, AI auto-replies with a test mode, bulk-operation rollback, approval workflows, and workspace kill switches.
The integrations page lists social networks and publishing services including Facebook and Instagram, X, LinkedIn, TikTok, YouTube, Pinterest, Threads, Reddit, WordPress, and WooCommerce. A REST API covers posts, accounts, and analytics, with outbound webhooks for publishing and failure events. Plans include limits on scheduled posts and AI credits; link-containing X posts use AI credits, and monthly AI credits do not carry over. The product is presented for solo creators, businesses, marketing teams, agencies, and organizations with custom requirements.
Who it suits
ViralDashboard suits solo creators and businesses that want scheduling, content creation, and social analytics in one service. Growing teams and agencies may value its shared inbox, approvals, multiple brand and user allowances, and reporting tools.
What it does well
- Visual calendar supports drag-and-drop scheduling and recurring queues.
- Creative Studio generates captions and images and suggests layouts.
- Inbox combines comments, DMs, mentions, and reviews.
- Analytics include competitor benchmarking and branded PDF reports.
- REST API and outbound webhooks support custom workflows.
What to know first
- A card is required to start the 14-day trial.
- Monthly AI credits do not roll over.
- X posts containing a link use AI credits.
Limits
The plan labeled Free is listed as free and includes 3 social profiles, 1 brand, 30 scheduled posts per month, a basic analytics dashboard, and 100 AI credits per month. Link-containing X posts use AI credits, and unused monthly AI credits do not roll over.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Free | 3 social profiles · 1 brand · 30 scheduled posts per month · Basic analytics dashboard · 100 AI credits per month | Free |
| Starter | 10 social profiles · 3 brands and 2 users · 150 scheduled posts per month · Full analytics and reporting · Unified inbox | On request |
| Growth | 25 social profiles · 10 brands and 5 users · Advanced analytics and custom reports · Automation and approval workflows · 5,000 AI credits per month | On request |
| Agency | Billed $1,488/year · 50 social profiles · 25 brands · 15 users · 6,000 scheduled posts/mo · 8,000 AI credits/mo · 25 client accounts · REST API and webhooks | $149 a month |
| White-Label | Billed $2,988/year · 100 social profiles · 50 brands · unlimited users · 15,000 scheduled posts/mo · 20,000 AI credits/mo · custom domain and SSL · sub-account billing | $299 a month |
| Enterprise | Unlimited everything · SSO/SAML · employee advocacy · dedicated infrastructure · custom integrations · 99.9% SLA · 24/7 support | On request |
| AI credits pack | One-time · never expires · 18,000 credits | $100, paid once |
| Creator | Billed $192/year · 6 social profiles · 1 brand · 1 user · 500 scheduled posts/mo · 1,000 AI credits/mo · 50 X posts/mo | $19 a month |
The first 8 of 10 plans, as viraldashboard.io lists them, read 19 Sept 2026. The maker's own page has the final word. Every plan
Getting started
- Visit https://viraldashboard.io/.
- Choose a plan that fits the required social profiles, brands, users, scheduled posts, and AI credits.
- Start the 14-day trial with a card; cancel before it ends to avoid a charge.
- Connect the social and publishing services you use.
- Plan posts in the visual calendar or upload them in bulk with CSV.
Verdict
Choose ViralDashboard if you need social scheduling alongside inbox management, creative tools, analytics, and automation. Its plans range from small profile allowances to unlimited everything on Enterprise. The trial requires a card, and monthly AI credits expire at the end of their allowance period.
Questions
Is there a free plan?
The pricing note says “Free plan · 14-day trial,” while the free plan field says no. A plan labeled Free is listed as free, with 3 social profiles, 1 brand, 30 scheduled posts per month, a basic analytics dashboard, and 100 AI credits per month.
How much does ViralDashboard cost?
Creator is $19 a month, Pro is $49 a month, Business is $89 a month, Agency is $149 a month, and White-Label is $299 a month. Starter and Growth have no price listed; Enterprise is billed Custom.
What platforms does it support?
The listed platforms are API and web. The integrations page names Facebook and Instagram, X, LinkedIn, TikTok, YouTube, Pinterest, Google Business Profile, Threads, Bluesky, Reddit, Telegram, Mastodon, WordPress, Tumblr, VK, Vimeo, Medium, and WooCommerce.
Can I try it before paying?
A 14-day trial is available and requires a card up front. The maker says users can cancel before the trial ends without being charged.
What reporting and analytics are included?
Analytics include cross-platform dashboards, custom KPIs, competitor benchmarking, AI insights, branded PDF reports, and scheduled report delivery. The Free plan lists a basic analytics dashboard.
Does it offer an API?
Yes. The REST API covers posts, accounts, and analytics. Outbound webhooks cover publish and failure events, and scoped API keys are available per workspace.
Facts from ViralDashboard's own pages
- AI scheduling
- AI scheduling analyzes audience engagement patterns and selects peak posting windows. · viraldashboard.io, 15 Oct 2026
- Analytics
- Analytics cover follower, reach, impression, engagement, click and conversion metrics with report exports. · viraldashboard.io, 15 Oct 2026
- API
- The product offers a REST API for posts, accounts, and analytics, outbound webhooks for publish and failure events, and scoped API keys per workspace. · viraldashboard.io, 8 Oct 2026
- API controls
- API keys have explicit scopes, test keys are read-only, writes accept idempotency keys, and responses expose per-key rate limits. · viraldashboard.io, 15 Oct 2026
- Automation
- Automation includes keyword message assignment, tagging, auto-archiving, moderation, alerts and campaign sequences. · viraldashboard.io, 15 Oct 2026
- Capterra pricing listing
- Capterra shows starting price as “Get Price” and marks free trial as unavailable. · capterra.com, 15 Oct 2026
- Changelog
- The March 25, 2026 v2.4.0 release added AI image generation, a redesigned report builder, inbox sentiment classification and platform-specific previews. · viraldashboard.io, 15 Oct 2026
- Company history
- The About page says the project began in Q1 2024, entered beta in Q3 2024 and reached more than 2,000 brands, 11 platforms and 10 million posts by Q1 2026. · viraldashboard.io, 15 Oct 2026
- Company profile
- Crunchbase lists the company as private, active, for-profit, headquartered in Faridabad, Haryana, India, with 11–50 employees and founder Rahul Gupta. · crunchbase.com, 15 Oct 2026
- Compliance
- The maker says its controls align with ISO 27001, GDPR, OWASP Top 10, and CIS Benchmarks, and that it runs annual third-party penetration tests and weekly automated vulnerability scans. · viraldashboard.io, 8 Oct 2026
- Creative tools
- Its Creative Studio includes AI captions and image generation, layout suggestions, brand assets, 50+ fonts, and Pexels and Unsplash stock photos. · viraldashboard.io, 8 Oct 2026
- Developer documentation
- Documentation includes quickstart, authentication, scopes, errors, pagination, rate limits, webhooks, OAuth, asynchronous jobs and an OpenAPI reference. · viraldashboard.io, 15 Oct 2026
- Founded
- 2024 · viraldashboard.io, 28 Sept 2026
- Funding
- Crunchbase displays no verifiable funding amount; its funding entries are placeholder events dated January 1, 1970. · crunchbase.com, 15 Oct 2026
- GetApp deployment
- GetApp describes a browser-based SaaS product requiring no installation and lists web, Android and iPhone/iPad deployment. · getapp.com, 15 Oct 2026
- Inbox
- The unified inbox brings comments, DMs, mentions, and reviews together with AI reply suggestions, sentiment analysis, team assignment, and conversation history. · viraldashboard.io, 8 Oct 2026
- Independent review praise
- The same review praises the consolidated dashboard, OAuth connections, non-expiring AI credits and report builder. · reviewaiapps.com, 15 Oct 2026
- Independent review pricing criticism
- A 2026 independent review says the entry lifetime-style offer excludes analytics and automation, limits users and accounts, and that additional upgrades and recurring fees are needed for advanced functions. · reviewaiapps.com, 15 Oct 2026
- Integrations
- The service advertises Zapier and Make connectors plus native Slack, Microsoft Teams, HubSpot, Salesforce, Canva, Google Drive, Unsplash and Giphy connections. · viraldashboard.io, 15 Oct 2026
- Intended users
- The maker presents the product for solo creators and businesses, growing marketing teams, agencies, and organizations with custom requirements. · viraldashboard.io, 8 Oct 2026
- Licence and hosting model
- Terms grant subscribers limited, non-exclusive access and state that the service design, source code, documentation and trademarks remain ViralDashboard intellectual property; no self-hosted edition is specified. · viraldashboard.io, 15 Oct 2026
- Limit: advertised features unavailable
- Reviews on the .com Trustpilot profile say higher-tier promises such as Reddit, Medium, Etsy, YouTube and analytics were unavailable and only basic scheduling worked. · trustpilot.com, 15 Oct 2026
- Limit: reliability and refunds
- Trustpilot reviewers repeatedly report missing or malfunctioning features, unusable speed, failed credentials and delayed or refused refunds despite advertised guarantees. · trustpilot.com, 15 Oct 2026
- Notable limits
- Each plan includes a monthly allowance of X posts, and X posts containing a link use AI credits; unused monthly AI credits do not roll over. · viraldashboard.io, 8 Oct 2026
Where ViralDashboard stands on Freedom251
- Social Customer Service Software#19 of 34
- Social Media Analytics Software#23 of 35