AmmarAI Smart Inbox

Name: AmmarAI Smart Inbox
Price: 9.99 USD

AmmarAI Smart Inbox is ranked #7 of 35 in social customer service software on Freedom251. It runs on Web. There is a free plan. Paid plans start at $9.99/mo.

AmmarAI Smart Inbox plans and pricing

All plans

Starter $9.99/mo $9.99/month Higher monthly word and image allowance · longer documents and transcripts ammarai.com · 2 Oct 2026

Professional $29.99/mo $29.99/month Every model · voice generation · long-form transcription · priority processing ammarai.com · 2 Oct 2026

Ultimate $59.99/mo $59.99/month Highest allowances · team seats with shared credit pool · bulk generation ammarai.com · 2 Oct 2026

Free Not published $0/month Monthly allowance of words, images and audio · one workspace · one seat ammarai.com · 2 Oct 2026

Compared on social customer service software

Free plan: Yes
Unified social inbox: Yes
Comment management: Yes
Reply automation: Yes
Team assignment: Yes
Mobile app: No

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AmmarAI Smart Inbox

Unified inbox: The Smart Inbox brings website chat, email, Instagram and Facebook DMs, post comments, and WhatsApp into one threaded list.
AI triage: It labels intent, urgency, sentiment, and language, and can draft replies in the business’s voice.
Reply controls: Teams can allow automatic replies, require draft approval, or send selected topics directly to a person.
CRM workflow: Conversations can match existing contacts and link to deals, and users can turn a conversation into a lead, task, or CRM deal.
Team collaboration: Users can assign or snooze threads, add internal notes, and hand over conversations mid-thread.
Reporting: The inbox reports channel volume, response and resolution times, top intents, sentiment, and questions the AI could not answer.
Intended users: The maker identifies e-commerce stores, small support teams, sales-led businesses, and agencies as audiences for the inbox.
Browser access: AmmarAI runs in a browser on desktop and mobile without installation.
Plan inclusion: AmmarAI says every tool is included on every plan, with plans differing in allowances, file and document limits, model tiers, and team features.
Free plan limits: The free plan is permanent with a monthly allowance, and generation pauses when the allowance is reached until the next cycle or an upgrade.
Privacy and model training: AmmarAI says it does not sell personal data or use prompts and outputs to train its own or third-party providers’ models.
Security: The privacy policy says data is encrypted in transit with TLS and at rest by hosting providers, and production access is restricted, authenticated, and logged.
Support: The privacy policy directs privacy requests to [email protected] and says the company answers them within 30 days.
Price from: $9.99/mo

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Where it ranks on Freedom251

Best Social Customer Service Software in 2026#7 of 35

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Sources

ammarai.com/ai-smart-inbox· checked 2 Oct 2026
ammarai.com/faq· checked 2 Oct 2026
ammarai.com/pricing· checked 2 Oct 2026
ammarai.com/privacy· checked 2 Oct 2026