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Salesforce Service Cloud

Salesforce Service Cloud is ranked #29 of 101 in help desk software on Freedom251. It runs on API. There is no free plan. Paid plans start at $25/mo.

Salesforce Service Cloud plans and pricing

All plans
Starter Suite $25/mo Billed monthly or annually Case and service management · Built-in AI · Dynamic email marketing and analytics · Built-in sales flows and lead routing salesforce.com · 20 Sept 2026
Pro Suite $100/mo Billed annually. Contract required. 5 flows per org salesforce.com · 20 Sept 2026
Enterprise Not published AI for customer service · Self-service Help Center · Workflow automation salesforce.com · 20 Sept 2026
Enterprise Not published AI for customer service · Self-service Help Center · Workflow automation salesforce.com · 20 Sept 2026
Unlimited Not published Chat and bots · Salesforce Knowledge · Premier Success Plan and Full Sandbox salesforce.com · 20 Sept 2026
Unlimited Not published Chat and bots · Salesforce Knowledge · Premier Success Plan and Full Sandbox salesforce.com · 20 Sept 2026

Compared on help desk software

Free plan
No

Best Salesforce Service Cloud alternatives

See all 12
Chatwoot Free plan Open sourceAndroidapiiOSLinuxself-hosted $19/mo9.3 Freshdesk Free plan api $19/mo7.9 Vtiger Help Desk Free plan AndroidapiiOS $12/mo7.9 Zoho Desk Free plan api ₹420/mo7.8 Help Scout Free plan api $25/mo7.8 Odoo Helpdesk Free plan api 7.7