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Best Customer Relationship Management - Enterprise Software in 2026

Enterprise CRM software helps organizations manage customer relationships, sales work and service operations. Tools in this category run through web, Android, iOS, APIs, Windows or self-hosted deployments.

  1. 1

    Odoo CRM

    by Odoo CRM
    Free plan Open source AndroidAPIExtension+5

    Choose Odoo CRM if your team wants pipeline management, lead scoring, automation, and analysis within an open source business app suite.

    9.0 Free plan Visit site
  2. 2

    SuiteCRM

    by SuiteCRM
    Free plan Open source APILinuxSelf-hosted+1

    SuiteCRM offers broad CRM functions with options for self-hosting or managed hosting.

    8.5 Free plan · paid from £50/mo · 30-day trial Visit site
  3. 3

    Bitrix24 CRM

    by Bitrix24 CRM
    Free plan AndroidAPIiPhone+5

    Bitrix24 CRM pairs pipeline and email automation features with plans for different user and storage needs.

    7.7 Free plan · paid from $49/mo (annual) · 15-day trial Visit site
  4. 4

    eWay-CRM

    Free plan WebWindowsMac+2

    eWay-CRM offers a free contact-management tier and paid tiers with larger storage or additional listed features. Teams considering Sales or Projects should account for those modules as add-ons.

    7.5 Free plan · paid from $20/user/mo · 14-day trial Visit site
  5. 5

    Freshsales

    by Freshsales
    Free plan AndroidAPIExtension+2

    Freshsales combines lead and deal management with communication tools, AI assistance, and workflow automation.

    7.5 Free plan · paid from $9/user/mo (annual) · 21-day trial Visit site
  6. 6

    HubSpot CRM

    by HubSpot CRM
    Free plan AndroidiPhone

    Choose HubSpot CRM if you want a no-expiration free CRM with pipeline tools, customer reporting, and team conversation features.

    7.2 Free plan · 14-day trial Visit site
  7. 7

    Zoho CRM

    by Zoho CRM
    Free plan AndroidAPIiPhone+1

    Zoho CRM brings sales process tools, integrations, APIs, and mobile access together.

    6.9 Free plan · paid from $14/user/mo (annual) · 15-day trial Visit site
  8. 8

    Salesforce Sales Cloud

    by Salesforce Sales Cloud
    Free plan Extension

    Sales Cloud brings sales records, pipeline views and collaboration tools together, with a free tier and paid suites.

    6.6 Free plan · paid from $25/user/mo · 30-day trial Visit site
  9. 9

    Creatio CRM

    by Creatio CRM
    Free trial AndroidAPIiPhone+2

    Choose Creatio if your organization needs connected marketing, sales, and service work with application building and CRM agents.

    6.5 14-day trial Visit site
  10. 10

    Aptean CRM

    by Aptean CRM
    Free trial AndroidiPhone

    Aptean CRM covers customer management across sales, marketing, service, and call-center work, with mobile apps and integrations.

    6.3 Pricing on request Visit site
  11. 11

    Microsoft Dynamics 365 Sales

    by Microsoft Dynamics 365 Sales
    Free trial AndroidAPIiPhone+1
    6.3 From $65/user/mo (annual) · 30-day trial Visit site
  12. 12

    Pega Customer Service

    by Pega Customer Service
    Free trial AndroidAPIiPhone+2

    Choose Pega Customer Service for enterprise service operations spanning many channels, automation types, and deployment models.

    6.1 Pricing on request Visit site
  13. 13

    efficy CRM

    by efficy CRM
    Paid AndroidAPIiPhone+2

    efficy CRM offers broad customer-management functions with AI, integrations, and multiple hosting models. Its per-user plans range from 69.00 USD to $119 a month.

    6.0 Visit site
  14. 14

    Salesforce Financial Services Cloud

    Free trial AndroidAPIExtension+2

    Choose Financial Services Cloud if your organization needs customer-centered sales or service capabilities built for financial services.

    6.0 From $325/user/mo (annual) · 30-day trial Visit site
  15. 15

    Kustomer

    by Kustomer
    Paid AndroidAPIiPhone+1

    Kustomer combines a unified customer timeline, service tools and AI features with options for human review. Pricing is on request, and listed Enterprise and Ultimate plans differ in several limits.

    5.8 Pricing on request Visit site
  16. 16

    Oracle Service

    Paid AndroidAPIiPhone+1
    5.7 Visit site
  17. 17

    Oracle Siebel CRM

    Paid AndroidAPIiPhone+3

    Choose Siebel CRM if your organization needs a broad, industry-focused CRM suite with customer data center and cloud deployment options.

    5.7 Visit site
  18. 18

    Sage CRM

    by Sage CRM
    Paid AndroidAPIiPhone+3

    Choose Sage CRM if your business wants sales, marketing and service workflows connected, especially as an extension to an existing Sage management solution.

    5.6 Pricing on request Visit site
  19. 19

    SugarCRM

    by SugarCRM
    Paid AndroidAPIiPhone+2

    SugarCRM combines sales guidance with marketing, service, mobile, and integration capabilities across its product suite.

    5.4 Visit site
  20. 20

    SAP Commerce Cloud

    by SAP Commerce Cloud
    Paid APIWeb
    5.1 Pricing on request Visit site
  21. 21

    Salesforce Service Cloud

    Paid API

    Service Cloud lists a broad set of service and case capabilities, with plan features ranging from case management to chat, knowledge, and workflow tools.

    5.0 From $25/user/mo · 30-day trial Visit site
  22. 22

    Pega Sales Automation

    Paid AndroidiPhoneWeb
    4.5 Pricing on request · 30-day trial Visit site

#1Places #1, #2, #3, #4, #5 on this list can be bought by the makers of the software on it. See the price

Compare free plans, trial periods and paid starting prices before choosing. If you need to read or change code, check the open-source licence; also review sales automation, service management, user limits, API access and data residency.

Questions

Do these enterprise CRM tools have free plans?

A free plan is offered by items in this category. Check the individual product details because pricing differs.

Can I try an enterprise CRM before paying?

A free trial is offered by items in this category. Trial length and availability depend on the product.

Which deployment options are available?

Listed deployment platforms include web, Android, iOS, API, self-hosted and Windows. Check the product details for supported options.

What should I compare between CRM products?

Compare free plan, paid starting price, deployment options, sales automation, service management, maximum users, API access and data residency.

Is open-source CRM code available here?

Open-source code is offered by items in this category. Review the licence for the product you are considering.

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