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Best Customer Relationship Management - Small Business Software in 2026

Customer relationship management (CRM) software helps a small business organize contacts and sales work. This list covers tools that run on Android, iOS, the web, through an API, as an extension, or on Windows.

33 apps
Research read 28 Sept 2026
How the order is worked out

1

EspoCRM
by EspoCRM
Free plan Open source AndroidAPIExtension+5

EspoCRM combines CRM, pipeline, marketing automation, and AI features with several deployment platforms. Check the plan minimums and storage or record limits, and note that email sync is not included.

9.1 Free plan · 30-day trial Visit site
2

SuiteCRM
by SuiteCRM
Free plan Open source APILinuxSelf-hosted+1

SuiteCRM offers broad CRM functions with options for self-hosting or managed hosting.

8.6 Free plan · paid from £50/mo · 30-day trial Visit site
3

Agile CRM
by Agile CRM
Free plan AndroidAPIExtension+2

Agile CRM covers customer management, campaign work and helpdesk tasks, with a free tier and multiple paid plans. Check the plan limits and the stated age of the privacy policy when evaluating fit.

7.7 Free plan · paid from $8.99 Visit site
4

Bitrix24 CRM
by Bitrix24 CRM
Free plan AndroidAPIiPhone+5

Bitrix24 CRM pairs pipeline and email automation features with plans for different user and storage needs.

7.6 Free plan · paid from $49/mo (annual) · 15-day trial Visit site
5

Capsule CRM
by Capsule CRM
Free plan AndroidAPIExtension+2

7.6 Free plan · 14-day trial Visit site
6

Bigin by Zoho CRM
by Bigin by Zoho CRM
Free plan AndroidiPhoneMac

Bigin combines sales pipelines, email sync, automation, and AI features with a free entry edition and a no-card trial. Check its edition-specific limits if your team or workflow needs more capacity.

7.5 Free plan · paid from $7/user/mo (annual) · 15-day trial Visit site
7

Freshsales
by Freshsales
Free plan AndroidAPIExtension+2

Freshsales combines lead and deal management with communication tools, AI assistance, and workflow automation.

7.5 Free plan · paid from $9/user/mo (annual) · 21-day trial Visit site
8

Kylas CRM
by Kylas CRM
Free plan WebiPhoneAndroid

Choose Kylas CRM if you want a CRM combining a visual pipeline, email sync, marketing automation, and AI, with web and mobile access.

7.2 Free plan · paid from $175/mo (annual) · 7-day trial Visit site
9

EngageBay
by EngageBay
Free plan Web

EngageBay combines customer management with marketing, communication, and support tools, and offers a no-cost plan for small teams.

7.1 Free plan · paid from $11.04/user/mo Visit site
10

HubSpot CRM
by HubSpot CRM
Free plan AndroidiPhone

Choose HubSpot CRM if you want a no-expiration free CRM with pipeline tools, customer reporting, and team conversation features.

7.1 Free plan · 14-day trial Visit site
11

Streak
by Streak
Free plan WebiPhoneAndroid

Streak combines sales pipelines with email, marketing automation, and AI features across web and mobile.

6.9 Free plan · paid from $49/user/mo (annual) · 14-day trial Visit site
12

Zoho CRM
by Zoho CRM
Free plan AndroidAPIiPhone+1

Zoho CRM brings sales process tools, integrations, APIs, and mobile access together.

6.9 Free plan · paid from $14/user/mo (annual) · 15-day trial Visit site
13

Teamgate
by Teamgate
Free plan WebiPhoneAndroid

Teamgate’s listed features focus on sales pipeline visibility, email sync, marketing automation, and mobile access.

6.8 Free plan · 14-day trial Visit site
14

Salesforce Sales Cloud
by Salesforce Sales Cloud
Free plan Extension

Sales Cloud brings sales records, pipeline views and collaboration tools together, with a free tier and paid suites.

6.6 Free plan · paid from $25/user/mo · 30-day trial Visit site
15

Vtiger CRM
by Vtiger CRM
Free plan AndroidiPhone

Vtiger CRM combines customer management, sales and marketing tools, and team collaboration in one platform.

6.6 Free plan · paid from $12/user/mo (annual) Visit site
16

Act!
by Act!
Free trial WebiPhoneAndroid

Choose Act! if your team wants a sales pipeline, email sync, marketing automation, and mobile access in one CRM. Look elsewhere if you need a free plan or a listed billing option other than annual.

6.5 From $30/user/mo (annual) · 14-day trial Visit site
17

Apptivo CRM
by Apptivo CRM
Free trial WebiPhoneAndroid

Apptivo CRM covers core sales and communication functions across web and mobile platforms. Its unlisted pricing means prospective customers must request or find plan costs separately.

6.4 14-day trial Visit site
18

Copper CRM
by Copper CRM
Free trial WebiPhoneAndroid

Copper CRM combines pipeline management with email, marketing, and AI functions across web and mobile platforms. The 14-day trial offers a temporary evaluation period before paid plans.

6.3 From $23/user/mo (annual) · 14-day trial Visit site
19

Insightly CRM

Free trial AndroidAPIiPhone+1

Choose Insightly CRM if your mid-market team needs customizable sales pipelines and workflows that can carry closed deals into project work.

6.3 14-day trial Visit site
20

Close
by Close
Free trial AndroidiPhone

Choose Close if your sales work calls for a visual pipeline, synced email, automation, and team collaboration, with a mobile app for iOS and Android.

6.2 From $9/user/mo (annual) · 14-day trial Visit site
21

Nimble
by Nimble
Free trial AndroidAPIExtension+4

Nimble combines core CRM workflow features with email, automation, AI and mobile access.

6.2 14-day trial Visit site
22

Keap
by Keap
Free trial WebiPhoneAndroid

Choose Keap if your business wants sales pipeline visibility, email sync, marketing automation, and AI features with web and mobile access.

6.1 From $299/mo · 14-day trial Visit site
23

Kommo (formerly amoCRM)

Free trial AndroidiPhoneWeb

Kommo combines messaging, lead pipelines, automation, integrations, and mobile access for sales teams.

6.1 From $25/user/mo · 14-day trial Visit site
24

Less Annoying CRM
by Less Annoying CRM
Free trial AndroidiPhoneWeb

Choose Less Annoying CRM if your small business needs contact management, lead pipelines, and reporting with calendar and email connections.

6.1 From $15/user/mo · 30-day trial Visit site
25

noCRM.io
by noCRM.io
Free trial AndroidAPIiPhone+1

Choose noCRM.io if your team wants a visual sales pipeline with email sync, AI features, and mobile access. Look elsewhere if you need a free plan or open-source software.

6.1 From $13/user/mo (annual) · 15-day trial Visit site

#1Places #1, #2, #3, #4, #5 on this list can be bought by the makers of the software on it. See the price

Compare free plans, trial terms, paid starting prices, and contact limits. Check for sales pipelines, workflow automation, email marketing, lead scoring, and sales forecasting. If code access matters, review the open-source licence; confirm that the platform fits your devices and workflow.

Questions

Do CRM tools on this list have free plans?

A free plan is offered by items on this list. Check the plan's contact limit, included functions, and any conditions before relying on it.

Can I try a CRM before paying?

A free trial is offered by items on this list. Trial length and included functions can differ, so review the terms for the tool you are considering.

Are open-source CRM options included?

Open-source code is offered by items on this list. Read the licence to confirm whether you can inspect, modify, and use the code as intended.

Which platforms do these small-business CRMs support?

Items on this list run on Android, iOS, the web, an API, an extension, or Windows. Check the platform details for the CRM you want.

What CRM features should I compare?

Compare free plan terms, paid starting price, sales pipelines, workflow automation, email marketing, lead scoring, sales forecasting, and contact limit.

Questions

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