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Best Customer Relationship Management - Small Business Software in 2026

  1. 1

    EspoCRM

    by EspoCRM
    Free plan Open source AndroidAPIExtension+5

    EspoCRM combines CRM, pipeline, marketing automation, and AI features with several deployment platforms. Check the plan minimums and storage or record limits, and note that email sync is not included.

    9.1 Free plan · 30-day trial Visit site
  2. 2

    SuiteCRM

    by SuiteCRM
    Free plan Open source APILinuxSelf-hosted+1

    SuiteCRM offers broad CRM functions with options for self-hosting or managed hosting.

    8.6 Free plan · paid from £50/mo · 30-day trial Visit site
  3. 3

    Agile CRM

    by Agile CRM
    Free plan AndroidAPIExtension+2

    Agile CRM covers customer management, campaign work and helpdesk tasks, with a free tier and multiple paid plans. Check the plan limits and the stated age of the privacy policy when evaluating fit.

    7.7 Free plan · paid from $8.99 Visit site
  4. 4

    Bitrix24 CRM

    by Bitrix24 CRM
    Free plan AndroidAPIiPhone+5

    Bitrix24 CRM pairs pipeline and email automation features with plans for different user and storage needs.

    7.6 Free plan · paid from $49/mo (annual) · 15-day trial Visit site
  5. 5

    Capsule CRM

    by Capsule CRM
    Free plan AndroidAPIExtension+2
    7.6 Free plan · 14-day trial Visit site
  6. 6

    Bigin by Zoho CRM

    by Bigin by Zoho CRM
    Free plan AndroidiPhoneMac

    Bigin combines sales pipelines, email sync, automation, and AI features with a free entry edition and a no-card trial. Check its edition-specific limits if your team or workflow needs more capacity.

    7.5 Free plan · paid from $7/user/mo (annual) · 15-day trial Visit site
  7. 7

    Freshsales

    by Freshsales
    Free plan AndroidAPIExtension+2

    Freshsales combines lead and deal management with communication tools, AI assistance, and workflow automation.

    7.5 Free plan · paid from $9/user/mo (annual) · 21-day trial Visit site
  8. 8

    Kylas CRM

    by Kylas CRM
    Free plan WebiPhoneAndroid

    Choose Kylas CRM if you want a CRM combining a visual pipeline, email sync, marketing automation, and AI, with web and mobile access.

    7.2 Free plan · paid from $175/mo (annual) · 7-day trial Visit site
  9. 9

    EngageBay

    by EngageBay
    Free plan Web

    EngageBay combines customer management with marketing, communication, and support tools, and offers a no-cost plan for small teams.

    7.1 Free plan · paid from $11.04/user/mo Visit site
  10. 10

    HubSpot CRM

    by HubSpot CRM
    Free plan AndroidiPhone

    Choose HubSpot CRM if you want a no-expiration free CRM with pipeline tools, customer reporting, and team conversation features.

    7.1 Free plan · 14-day trial Visit site
  11. 11

    Streak

    by Streak
    Free plan WebiPhoneAndroid

    Streak combines sales pipelines with email, marketing automation, and AI features across web and mobile.

    6.9 Free plan · paid from $49/user/mo (annual) · 14-day trial Visit site
  12. 12

    Zoho CRM

    by Zoho CRM
    Free plan AndroidAPIiPhone+1

    Zoho CRM brings sales process tools, integrations, APIs, and mobile access together.

    6.9 Free plan · paid from $14/user/mo (annual) · 15-day trial Visit site
  13. 13

    Teamgate

    by Teamgate
    Free plan WebiPhoneAndroid

    Teamgate’s listed features focus on sales pipeline visibility, email sync, marketing automation, and mobile access.

    6.8 Free plan · 14-day trial Visit site
  14. 14

    Salesforce Sales Cloud

    by Salesforce Sales Cloud
    Free plan Extension

    Sales Cloud brings sales records, pipeline views and collaboration tools together, with a free tier and paid suites.

    6.6 Free plan · paid from $25/user/mo · 30-day trial Visit site
  15. 15

    Vtiger CRM

    by Vtiger CRM
    Free plan AndroidiPhone

    Vtiger CRM combines customer management, sales and marketing tools, and team collaboration in one platform.

    6.6 Free plan · paid from $12/user/mo (annual) Visit site
  16. 16

    Act!

    by Act!
    Free trial WebiPhoneAndroid

    Choose Act! if your team wants a sales pipeline, email sync, marketing automation, and mobile access in one CRM. Look elsewhere if you need a free plan or a listed billing option other than annual.

    6.5 From $30/user/mo (annual) · 14-day trial Visit site
  17. 17

    Apptivo CRM

    by Apptivo CRM
    Free trial WebiPhoneAndroid

    Apptivo CRM covers core sales and communication functions across web and mobile platforms. Its unlisted pricing means prospective customers must request or find plan costs separately.

    6.4 14-day trial Visit site
  18. 18

    Copper CRM

    by Copper CRM
    Free trial WebiPhoneAndroid

    Copper CRM combines pipeline management with email, marketing, and AI functions across web and mobile platforms. The 14-day trial offers a temporary evaluation period before paid plans.

    6.3 From $23/user/mo (annual) · 14-day trial Visit site
  19. 19

    Insightly CRM

    Free trial AndroidAPIiPhone+1

    Choose Insightly CRM if your mid-market team needs customizable sales pipelines and workflows that can carry closed deals into project work.

    6.3 14-day trial Visit site
  20. 20

    Close

    by Close
    Free trial AndroidiPhone

    Choose Close if your sales work calls for a visual pipeline, synced email, automation, and team collaboration, with a mobile app for iOS and Android.

    6.2 From $9/user/mo (annual) · 14-day trial Visit site
  21. 21

    Nimble

    by Nimble
    Free trial AndroidAPIExtension+4

    Nimble combines core CRM workflow features with email, automation, AI and mobile access.

    6.2 14-day trial Visit site
  22. 22

    Keap

    by Keap
    Free trial WebiPhoneAndroid

    Choose Keap if your business wants sales pipeline visibility, email sync, marketing automation, and AI features with web and mobile access.

    6.1 From $299/mo · 14-day trial Visit site
  23. 23

    Kommo (formerly amoCRM)

    Free trial AndroidiPhoneWeb

    Kommo combines messaging, lead pipelines, automation, integrations, and mobile access for sales teams.

    6.1 From $25/user/mo · 14-day trial Visit site
  24. 24

    Less Annoying CRM

    by Less Annoying CRM
    Free trial AndroidiPhoneWeb

    Choose Less Annoying CRM if your small business needs contact management, lead pipelines, and reporting with calendar and email connections.

    6.1 From $15/user/mo · 30-day trial Visit site
  25. 25

    noCRM.io

    by noCRM.io
    Free trial AndroidAPIiPhone+1

    Choose noCRM.io if your team wants a visual sales pipeline with email sync, AI features, and mobile access. Look elsewhere if you need a free plan or open-source software.

    6.1 From $13/user/mo (annual) · 15-day trial Visit site

#1Places #1, #2, #3, #4, #5 on this list can be bought by the makers of the software on it. See the price

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