No. 13 of 29 ·Manufacturing CRM Software

Oracle Siebel CRM

Name: Oracle Siebel CRM
Price: 400 USD

Web · Windows · Android · iPhone · Self-hosted · API · paid plans from $68.75/mo

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Freedom report

Two barsScore 5.1

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely4 of 6 device platforms
DocumentedPlans, terms and facts published

Oracle Siebel CRM is ranked #13 of 29 in manufacturing CRM software on Freedom251. It runs on Android, API, iOS, Self-hosted, Web, Windows. There is no free plan. Paid plans start at $68.75/mo.

Oracle Siebel CRM plans and pricing

All plans

Siebel CRM Industry Base Option $400 once per Application User Communications, Financial Services, Life Sciences, Manufacturing, Distribution, or Public Sector options oracle.com · 1 Oct 2026

Siebel Mobile $575 once per Application User Employee application module oracle.com · 1 Oct 2026

Siebel CRM Base Software Update License & Support $825/yr per Application User Annual support fee; includes product upgrades and 24x7 technical support oracle.com · 1 Oct 2026

Siebel CRM Base $3,750 once per Application User Every Siebel customer must license at least one base application oracle.com · 1 Oct 2026

Compared on manufacturing CRM software

Free plan: No

Best Oracle Siebel CRM alternatives

See all 12

Two bars Freshsales Free tier No. 1$0.75/mo6.6 Two bars Zoho CRM Free tier No. 2$14/mo6.6 Two bars Bitrix24 CRM Free tier No. 3$69/mo6.5 One bar Vtiger CRM Free tier No. 4$12/mo6.4 One bar Senitix CRM Free tier No. 5$49/mo6.3 One bar Repfabric Paid plans No. 6—5.5

The record

Enterprise CRM platform: Siebel is an enterprise CRM platform with 21 industry-specific applications, high scalability, deep configurability, and an open cloud-native architecture.
Deployment: Siebel CRM can run in a customer data center or in the cloud, including Oracle Cloud Infrastructure.
Sales capabilities: The sales application supports account, opportunity, and territory management, sales coaching, forecasting, order management, mobile selling, and partner relationship management.
Marketing capabilities: Siebel Marketing provides campaign, email, events, resource, web, and loyalty marketing functions for B2B and B2C organizations.
Service capabilities: Siebel Service covers multichannel service, knowledge management, contextual search, field-service dispatch, mobile access, parts logistics, depot repair, invoicing, and analytics.
Commerce capabilities: Siebel Order Management captures quotes and orders and integrates with back-office ERP applications across the end-to-end sales process.
User experience: Its standards-based Open UI framework provides responsive browser access on any device and supports tailored user experiences.
Integration: Siebel integrates across UI, business, and database layers and supports Microsoft Exchange synchronization for contacts, calendars, and tasks.
APIs and automation: RESTful APIs support automated CI/CD pipelines for application migration and deployment.
Containers and database: Siebel can be deployed as Docker containers with Kubernetes and is certified to run with Oracle Autonomous Database.
Security standards: Siebel CRM supports LDAP authentication, TLS communications encryption, AES data encryption, authentication, authorization, audit trails, and mobile-device security.
Support commitment: Oracle says Premier Support for Siebel Continuous Innovation releases on premises will continue through at least 2037.
Audience and industries: Oracle positions Siebel for organizations across industries, with specialized solutions including financial services, communications, consumer goods, hospitality, transportation, and public sector.
Notable licensing limit: All modules except those identified as not requiring CRM Base require a Siebel CRM Base license, and industry solutions require both the industry base option and CRM Base.
Price from: $68.75/mo

Where it ranks on Freedom251

Best Manufacturing CRM Software in 2026#13 of 29
Best Financial Services CRM Software in 2026#13 of 28
Best Customer Service CRM Software in 2026#10 of 24
Best Healthcare CRM Software in 2026#14 of 22

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Sources

docs.oracle.com/en/applications/siebel/siebel-crm/26.5/· checked 1 Oct 2026
oracle.com/anz/applications/siebel/· checked 1 Oct 2026
docs.oracle.com/cd/F26413_02/books/Secur/about-security· checked 1 Oct 2026
oracle.com/support/premier/software/siebel/· checked 1 Oct 2026
oracle.com/europe/a/ocom/docs/corporate/pricing/si· checked 1 Oct 2026