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Best Healthcare CRM Software in 2026

Healthcare CRM software addresses relationship management involving patients and providers, along with processes such as referrals and workflow automation. Compare patient and provider relationship features with referral management, and review HIPAA support as its own criterion. Contact limits, free-plan availability, and paid-from pricing can help clarify practical fit. Zoho CRM and FrontDesk are among the products shown, as is BizzField Healthcare CRM. Consider which relationships and workflows your organization needs to manage, and weigh the listed capabilities accordingly.

  1. 1

    FrontDesk

    Free plan APIWeb

    FrontDesk pairs a healthcare practice website with booking and a broader set of practice communication tools. Pro costs $299 a month, and new signups receive a 14-day trial.

    7.1 Free plan · paid from $299/mo · 14-day trial Visit site
  2. 2

    HubSpot CRM

    by HubSpot CRM
    Free plan AndroidiPhone

    Choose HubSpot CRM if you want a no-expiration free CRM with pipeline tools, customer reporting, and team conversation features.

    7.1 Free plan · 14-day trial Visit site
  3. 3

    Zoho CRM

    by Zoho CRM
    Free plan AndroidAPIiPhone+1

    Zoho CRM brings sales process tools, integrations, APIs, and mobile access together.

    6.9 Free plan · paid from $14/user/mo (annual) · 15-day trial Visit site
  4. 4

    HubSpot Live Chat

    Free plan AndroidiPhoneWeb
    6.6 Free plan Visit site
  5. 5

    eCareCRM

    Free trial AndroidAPIiPhone+1

    Healthcare organizations seeking patient intake, referral, communication, and workflow coordination in one CRM should consider eCareCRM.

    6.4 Pricing on request · 30-day trial Visit site
  6. 6

    Exeevo Omnipresence CRM

    Free trial AndroidAPIiPhone+3

    Omnipresence CRM combines commercial, marketing and medical workflows with mobile access and Microsoft platform components. Organizations must contact Exeevo for pricing details.

    6.4 Pricing on request Visit site
  7. 7

    LeadSquared

    by LeadSquared
    Free trial AndroidAPIiPhone+1

    Choose LeadSquared if your team needs sales and marketing CRM capabilities, mobile access, and workflow automation.

    6.1 15-day trial Visit site
  8. 8

    Pega Customer Service

    by Pega Customer Service
    Free trial AndroidAPIiPhone+2

    Choose Pega Customer Service for enterprise service operations spanning many channels, automation types, and deployment models.

    6.1 Pricing on request Visit site
  9. 9

    Salesforce Health Cloud

    Free trial AndroidAPIiPhone+1

    Health Cloud brings patient information, care workflows, and EHR connectivity into an engagement and collaboration layer.

    6.0 From $350/user/mo (annual) · 30-day trial Visit site
  10. 10

    BizzField Healthcare CRM

    Paid AndroidiPhoneWeb

    BizzField Healthcare CRM combines referral organization, pipeline tracking, access controls, and reporting for healthcare sales workflows.

    5.9 Pricing on request · 7-day trial Visit site
  11. 11

    Salesforce Life Sciences Cloud

    Free trial APIiPhoneWeb

    Life Sciences Cloud spans engagement across clinical, patient, and commercial work, with field-team tools and listed compliance support.

    5.8 From $350/user/mo (annual) · 30-day trial Visit site
  12. 12

    Cured Provider Relationship Management

    Paid AndroidiPhone

    Cured combines provider profiles, planning, referral tracking, and impact metrics in a healthcare-specific system.

    5.7 Pricing on request Visit site
  13. 13

    IQVIA SmartSolve Complaint Management

    Paid AndroidAPIiPhone+2

    SmartSolve Complaint Management brings complaint intake, investigation, reporting, and analytics into a cloud quality platform. Prospective organizations need to contact IQVIA for pricing.

    5.7 Pricing on request Visit site
  14. 14

    Census CRM

    Paid Web

    Census CRM focuses on admissions coordination, insurance checks, and facility placement rather than clinical records.

    5.6 Pricing on request Visit site
  15. 15

    Oracle Siebel CRM

    Paid AndroidAPIiPhone+3

    Choose Siebel CRM if your organization needs a broad, industry-focused CRM suite with customer data center and cloud deployment options.

  16. 16

    ZynReach Healthcare CRM

    Free trial APIWeb

    ZynReach Healthcare CRM focuses on referral and patient acquisition workflows using CRM and marketing data. Its stated data scope is not suitable for clinical or PHI records.

  17. 17

    Ariv Healthcare CRM

    Paid Web

    Ariv Healthcare CRM pairs healthcare account records and market context with sales workflows and reporting. It is an add-on rather than a standalone offering, and pricing requires a request.

    5.4 Pricing on request Visit site
  18. 18

    IQVIA Orchestrated Customer Engagement

    Paid iPhoneWeb

    OCE brings customer-facing engagement functions together and includes tools for multimedia sales content and interaction tracking.

    5.4 Pricing on request Visit site
  19. 19

    Trail CRM

    Paid AndroidiPhoneWeb

    Choose Trail CRM if your pharmaceutical or life sciences commercial team needs tour planning, field representative guidance, and CRM plans tailored to its workflow.

    5.3 Pricing on request Visit site
  20. 20

    Cogniveon Healthcare CRM

    Paid

    Choose Cogniveon Healthcare CRM if your practice needs patient education, reactivation, and between-visit participation as part of care workflows.

    5.1 Pricing on request Visit site
  21. 21

    Impres CRM

    Paid Web

    Choose Impres CRM if your life sciences team needs configurable modules for representatives, medical science liaisons, consumer or pharmacy teams, or virtual work.

    5.0 Pricing on request Visit site
  22. 22

    TikaMobile CRM

    Paid AndroidiPhoneWeb

    TikaMobile covers CRM, analytics, and AI workflows across life sciences sales and medical affairs.

    5.0 Pricing on request Visit site
  23. 23

    Veeva Vault CRM

    Paid AndroidiPhoneWeb
    4.3 Pricing on request Visit site

#1Places #1, #2, #3, #4, #5 on this list can be bought by the makers of the software on it. See the price

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