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Salesforce Life Sciences Cloud
What Salesforce Life Sciences Cloud is
Salesforce Life Sciences Cloud is an engagement platform for Pharma, MedTech, Consumer, and Animal Health organizations across clinical, medical, commercial, and patient services. Its intended product-journey support includes trial site selection, regulatory approvals, market access, and patient adherence. Customer Engagement tools help commercial and medical field teams plan, carry out, and track interactions with healthcare organizations and professionals through in-person visits, virtual meetings, email, and digital touchpoints. Agentforce can automate complex tasks and support research and development and team productivity. Customer Engagement integrates with Data 360, MuleSoft, Tableau Next, and Agentforce; H1, Viz.ai, and IQVIA are listed as partner data sources available through Data 360. Salesforce describes compliance support through AI monitoring, a Trust Layer, zero-copy integrations, and built-in GxP validation. The platform is available on web, iOS, and API. An offline-enabled iPad app is generally available. Plans start at $350/user/mo (annual), and a 30-day trial is offered without a credit card or installation. Salesforce says pricing may change and directs buyers to contact sales for details.
Who it suits
It is intended for life sciences organizations and their commercial and medical field teams, as well as teams working across clinical, patient, and other listed functions. Its offline-enabled iPad app may suit field teams needing mobile access.
What it does well
- Designed for Pharma, MedTech, Consumer, and Animal Health
- Supports HCP and HCO engagement across multiple channels
- Includes built-in GxP validation
- Offline-enabled iPad app is generally available
- Offers a 30-day trial without a credit card
What to know first
- No free plan
- Starting price is $350/user/mo (annual)
- Pricing may change
- Detailed pricing requires contacting sales
Limits
The free trial lasts 30 days and there is no free plan. Core includes 500K Flex Credits per organization yearly, Advanced includes 1M, and Sales Max, Service Max, and Sales & Service Max include 2.75M each.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Life Sciences Cloud Core | Billed annually; USD/User/Month · Life Sciences data models · Revenue Cloud Advanced · Sales Emails · 500K Flex Credits/org/year | $350 a month |
| Life Sciences Cloud Advanced | Billed annually; USD/User/Month · Everything in Core plus more AI, storage, automation, and security · 1M Flex Credits/org/year | $525 a month |
| Life Sciences Cloud Sales Max | Billed annually; USD/User/Month · Everything in Advanced plus Agentforce, Flex Credits, Data 360, Slack, and Tableau Next · 2.75M Flex Credits/org/year | $700 a month |
| Life Sciences Cloud Service Max | Billed annually; USD/User/Month · Everything in Advanced plus Agentforce, Flex Credits, Data 360, Slack, and Tableau Next · 2.75M Flex Credits/org/year | $700 a month |
| Life Sciences Cloud Sales & Service Max | Billed annually; USD/User/Month · Everything in Advanced plus Agentforce, Flex Credits, Data 360, Slack, and Tableau Next · 2.75M Flex Credits/org/year | $725 a month |
As salesforce.com lists them, read 29 Sept 2026. The maker's own page has the final word.
Getting started
- Open the Salesforce Life Sciences Cloud website
- Start the free 30-day trial without a credit card or installation
- Choose a Life Sciences Cloud edition
- Use the platform through web, iOS, or API access
- Connect supported products and data sources through the listed integrations
Verdict
Life Sciences Cloud spans engagement across clinical, patient, and commercial work, with field-team tools and listed compliance support. Buyers should confirm current pricing and plan details with Salesforce.
Questions
How much does Salesforce Life Sciences Cloud cost?
Life Sciences Cloud Core costs $350 per user per month, billed annually. Advanced costs $525.00, Sales Max and Service Max cost $700.00, and Sales & Service Max costs $725.00 per user per month, all billed annually.
Is there a free trial?
Yes. Salesforce offers a free 30-day trial without a credit card or installation.
Which platforms are supported?
The platform is available through web, iOS, and API access. Salesforce documentation describes an iOS mobile app for iPad.
What integrations and data sources are listed?
Customer Engagement integrates with Data 360, MuleSoft, Tableau Next, and Agentforce. H1, Viz.ai, and IQVIA are listed as partner data sources available through Data 360.
Who makes Life Sciences Cloud?
Salesforce makes the product. Salesforce was founded in 1999 and is headquartered in San Francisco, California.
Does it support HIPAA-related work?
HIPAA support is listed, along with AI monitoring, a Trust Layer, zero-copy integrations, and built-in GxP validation.
Facts from Salesforce Life Sciences Cloud's own pages
- AI and automation
- Salesforce says Agentforce can automate complex tasks and streamline workflows to support research and development and team productivity. · salesforce.com, 29 Sept 2026
- Clinical and patient engagement
- The platform is designed to support work across the product journey, including trial site selection, regulatory approvals, market access, and patient adherence support. · salesforce.com, 29 Sept 2026
- Commercial field teams
- Life Sciences Cloud for Customer Engagement helps commercial and medical field teams plan, execute, and track HCO and HCP engagement across in-person visits, virtual meetings, email, and digital touchpoints. · help.salesforce.com, 29 Sept 2026
- Compliance
- Salesforce describes compliance support through AI monitoring, a Trust Layer, zero-copy integrations, and built-in GxP validation. · salesforce.com, 29 Sept 2026
- Founded
- 1999 · salesforce.com, 28 Sept 2026
- Headquarters
- San Francisco, California, United States · salesforce.com, 28 Sept 2026
- Integrations
- The Customer Engagement product integrates with Data 360, MuleSoft, Tableau Next, and Agentforce, and its roadmap page lists Outlook and Google Calendar integrations. · help.salesforce.com, 29 Sept 2026
- Maker history
- Salesforce says it was founded in 1999 and identifies San Francisco as its home and headquarters. · careers.salesforce.com, 29 Sept 2026
- Mobile platform
- Salesforce documentation describes setting up the Life Sciences Cloud mobile app for iOS on iPad. · help.salesforce.com, 29 Sept 2026
- Offline use
- Salesforce says most of the commercial Customer Engagement capabilities on its roadmap page will be available for online and offline use, and lists an offline-enabled iPad app as generally available. · salesforce.com, 29 Sept 2026
- Pricing qualification
- Salesforce says its pricing page is for information purposes, is subject to change, and directs buyers to contact sales for detailed pricing. · salesforce.com, 29 Sept 2026
- Product scope
- Salesforce describes Life Sciences Cloud as an AI-first engagement platform for Pharma, MedTech, Consumer, and Animal Health organizations across clinical, medical, commercial, and patient services functions. · salesforce.com, 29 Sept 2026
- Security inheritance
- Salesforce says the native platform architecture inherits Einstein Trust Layer capabilities, Agentforce updates, security patches, and mobile capabilities without custom integration work. · help.salesforce.com, 29 Sept 2026
- Support and success
- Salesforce lists a Premier Success Plan among the included Core edition features. · salesforce.com, 29 Sept 2026
- Third-party data
- Salesforce lists H1, Viz.ai, and IQVIA as partner data sources that can be brought into the application through Data 360. · salesforce.com, 29 Sept 2026
- Trial
- The pricing page offers a free 30-day trial with no credit card or installation required. · salesforce.com, 29 Sept 2026
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