Creatio CRM

Name: Creatio CRM
Price: 15 USD

Web · Android · iPhone · Self-hosted · API

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Freedom report

Two barsScore 6.7

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely3 of 6 device platforms
DocumentedPlans, terms and facts published

Creatio CRM is ranked #51 of 242 in CRM software on Freedom251, made by Creatio CRM (Boston, Massachusetts, United States). It runs on Android, API, iOS, Self-hosted, Web. There is no free plan. A free trial is offered.

Creatio CRM plans and pricing

All plans

Growth Not published Creatio Business & AI Studio · AI-native automation creatio.com · 20 Sept 2026

Enterprise Not published Creatio Business & AI Studio · Enterprise-scale automation creatio.com · 20 Sept 2026

Unlimited Not published Full platform · All CRM products · Unlimited users, AI agents, workflows, applications, and scale creatio.com · 20 Sept 2026

Creatio Sales Not published Sales automation · Lead and opportunity workflows · Forecasting · Contract and document management creatio.com · 20 Sept 2026

Creatio Marketing Not published Marketing automation · Segmentation · Omnichannel campaigns · Lead-cycle orchestration creatio.com · 20 Sept 2026

Creatio Service Not published Case management · Omnichannel communications · SLA and queue management · Knowledge management creatio.com · 20 Sept 2026

Compared on CRM software

Free plan: No
Free trial: Yes
Marketing automation: Yes
AI features: Yes
Mobile app: Yes

Best Creatio CRM alternatives

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The record

Product: Creatio describes its CRM as an AI CRM and workflow platform for marketing, sales, and service.
No-code: The platform combines AI coding agents with no-code visual designers for building applications.
Sales: Sales features include lead and opportunity management, forecasting, guided selling, and order and contract management.
Marketing: Marketing features include segmentation, campaign management, omnichannel marketing, email marketing, and event management.
Service: Service features include case management, AI-assisted self-service, omnichannel communications, knowledge management, and field service.
AI agents: The CRM offers prebuilt agents and no-code tools to create agents for CRM workflows.
Integrations: Creatio's open API supports integrations, and documented out-of-the-box integrations include Google mail, calendar and contacts, Microsoft 365, and telephony services.
Marketplace: Creatio Marketplace offers apps, connectors, and AI agents, including connectors for Zapier, Zoom, and Microsoft Power BI.
Security: Creatio says its data processing centers comply with GDPR, ISO 27001, HIPAA, SOC 1, and SOC 2 standards.
Security controls: Creatio describes customer-specific databases, encrypted data, SAML 2.0 single sign-on, configurable permissions, and audit logs.
Deployment: Creatio Marketplace materials describe both cloud and on-site deployment options.
Mobile: The pricing page describes a mobile-only user type that accesses Creatio through the mobile application and has no access to the web interface or API.
Support: The pricing page lists AI Support as free, Business Support at 10% of the subscription, and Premium Support at 20% of the subscription.
Minimum purchase: Creatio states that new customers have a minimum purchase of $8,300 per year and a standard contract term of three years.

Where it ranks on Freedom251

Best CRM Software in 2026#51 of 242
Best Low-Code Development Platforms in 2026#34 of 56
Best Manufacturing CRM Software in 2026#10 of 29
Best Financial Services CRM Software in 2026#15 of 28
Best Insurance CRM Software in 2026#11 of 27

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Sources

creatio.com/crm· checked 3 Oct 2026
academy.creatio.com/guides/dev/development-on-creatio-platf· checked 3 Oct 2026
marketplace.creatio.com· checked 3 Oct 2026
creatio.com/our-technologies/security· checked 3 Oct 2026
marketplace.creatio.com/app/zapier-connector-creatio· checked 3 Oct 2026
creatio.com/products/pricing· checked 3 Oct 2026
creatio.com/landings/creatio-vs-competitors/sales-e· checked 3 Oct 2026