Botpress

Free plan APIWeb

What Botpress is

Botpress is a platform for building, deploying and monitoring AI agents for customer support and other workflows. Its web-based Studio lets users arrange conversation flows visually, add branching and create multi-step automations. The Autonomous Engine combines language-model reasoning with structured logic to select actions, perform workflows and connect to external APIs and systems. Teams can build knowledge bases from documents, websites, spreadsheets and CSV files, while Tables hold structured data across sessions. Custom code actions, bespoke integrations, multi-LLM configuration and programmatic API access support more tailored builds. The integration catalog includes channels and services such as WhatsApp, Telegram, Messenger, Slack, Gmail, Google Drive, Linear and Stripe. Botpress Cloud is a managed web app and the recommended platform for new development. The Free plan costs nothing and includes 25 conversations, 3 seats and 3 AI agents. Plus costs $150 a month, billed annually, and includes 250 conversations per month. Self-hosted and locally installed v12 versions are no longer available for new deployments.

Who it suits

Botpress suits teams building AI agents for customer support or other workflows, especially those needing visual flow design, knowledge grounding, or custom integrations. Its Free plan offers a starting point, while live-chat technical support is included with Plus.

What it does well

Visual builder supports branching and multi-step automations.
Knowledge bases accept documents, websites, spreadsheets, and CSVs.
Tables retain structured data across sessions.
Free plan includes 25 conversations and 3 AI agents.
APIs cover bots, content, data, analytics, and runtime messages.

What to know first

Self-hosted and local v12 deployments are unavailable to new users.
Cloud allows a maximum of 30 integrations per bot.
Public API limit is 100 requests per second.
Plus is $150 a month, billed annually.

Limits

The Free plan includes 25 conversations, 3 seats, and 3 AI agents, with no top-ups or overages. Plus is $150 a month billed annually and includes 250 conversations per month. Botpress Cloud allows up to 30 installed integrations per bot, and its public API limit is 100 requests per second.

Plans

Plan	Billed and limits	Price
Free	25 conversations · 3 seats · 3 AI agents · no top-ups or overages	Free
Plus	billed annually · 250 conversations/mo · 3 seats · unlimited AI agents · $25 AI usage · white-label webchat · custom-domain Help Center · live-chat technical support	$150 a month
Team	billed annually · 1,500 conversations/mo · unlimited seats · unlimited AI agents · Teams, routing and RBAC · team analytics · real-time collaboration · $150 AI usage	$750 a month
Enterprise	custom pricing · custom conversation volume · dedicated support · uptime SLA · security review · custom storage · voice channel	On request

As botpress.com lists them, read 28 Sept 2026. The maker's own page has the final word.

Getting started

Open the Botpress website and use Botpress Cloud, the recommended platform for new development.
Choose the Free plan or a paid plan.
Build a conversation flow in Botpress Studio.
Add documents, websites, spreadsheets, or CSVs to a Knowledge Base if needed.
Connect channels or services from the integration catalog.

Verdict

Botpress combines visual agent building with knowledge sources, workflow reasoning, integrations, and APIs. New development is directed to its managed Cloud platform; self-hosting is not available for new deployments.

Questions

How much does Botpress cost?

The Free plan costs nothing. Plus costs $150 a month billed annually, and Team costs $750 a month billed annually; Enterprise pricing is custom.

What does the Free plan include?

It includes 25 conversations, 3 seats, and 3 AI agents. Top-ups and overages are not available on that plan.

Can Botpress be self-hosted?

Botpress v12 and self-hosted or locally installed versions are sunset and unavailable for new downloads, purchases, or deployments. Botpress Cloud is the recommended platform for new development.

What can Botpress connect to?

Its integration catalog includes WhatsApp, Telegram, Messenger, Slack, Gmail, Google Drive, Linear, Stripe, and custom APIs.

Who makes Botpress?

Botpress is the product name provided for this platform; no company maker is identified in the listed facts.

What support comes with the Free plan?

Free includes community support through Discord, documentation, Botpress Academy, and YouTube. Plus includes technical support through live chat.

Facts from Botpress's own pages

AI bot generation: Yes · botpress.com, 20 Sept 2026
API: The Botpress APIs include Chat, Admin, Files, Tables and Runtime APIs for managing bots, content, data, analytics and runtime messages. · botpress.com, 28 Sept 2026
Autonomous reasoning: The Autonomous Engine uses LLM reasoning and structured logic to choose actions, execute multi-step workflows and connect to external APIs and systems. · botpress.com, 28 Sept 2026
Cloud platform: Botpress Cloud is a fully managed web application and is the recommended platform for new development. · botpress.com, 28 Sept 2026
Custom development: Botpress supports custom code actions, bespoke integrations, multi-LLM configuration and programmatic API access. · botpress.com, 28 Sept 2026
Deployment channels: multichannel · botpress.com, 20 Sept 2026
Free plan: Yes · botpress.com, 20 Sept 2026
Human handoff: Yes · botpress.com, 20 Sept 2026
Integrations: The integration catalog includes channels and services such as WhatsApp, Telegram, Messenger, Slack, Gmail, Google Drive, Linear, Stripe and custom APIs. · botpress.com, 28 Sept 2026
Integration verification: Integrations marked with a checkmark in the Hub are verified by Botpress for safety and function. · botpress.com, 28 Sept 2026
Knowledge and data: Studio can ingest documents, websites, spreadsheets and CSVs into Knowledge Bases, while Tables store structured data across sessions. · botpress.com, 28 Sept 2026
Knowledge-base answers: Yes · botpress.com, 20 Sept 2026
Included conversations: 250 · botpress.com, 20 Sept 2026
Platform limits: Botpress Cloud documents a maximum of 30 installed integrations per bot and a public API limit of 100 requests per second. · botpress.com, 28 Sept 2026
Privacy: Botpress says it adheres to GDPR, participates in an EU Data Protection Representative Program and uses organizational, physical and technical measures to protect personal data. · botpress.com, 28 Sept 2026
Purpose: Botpress is a platform for building, deploying and monitoring AI agents for customer support and other workflows. · botpress.com, 28 Sept 2026
Security compliance: Botpress states that its infrastructure is SOC 2 and GDPR compliant and includes confidence thresholds, RAG systems and context-aware conversation management. · botpress.com, 28 Sept 2026
Self-hosting limit: Botpress v12 and all self-hosted or locally installed versions are sunset and unavailable for new downloads, purchases or deployments. · botpress.com, 28 Sept 2026
Paid from: 150 · botpress.com, 20 Sept 2026
Support: The Free plan includes community support through Discord, documentation, Botpress Academy and YouTube, while Plus includes technical support through live chat. · botpress.com, 28 Sept 2026
Visual builder: Botpress Studio provides a visual development environment with drag-and-drop conversation flows, branching logic and multi-step automations. · botpress.com, 28 Sept 2026

Where Botpress stands on Freedom251

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