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Oracle Digital Assistant
What Oracle Digital Assistant is
Oracle Digital Assistant is a paid conversational platform from Oracle Digital Assistant, headquartered in Austin, Texas, USA. It runs on the web, iOS, and Android and supports multichannel deployment. A visual flow builder helps teams design conversation paths, while AI bot generation creates conversational bots. The platform can provide answers from a knowledge base and hand conversations to human agents. Oracle lists three purchasing structures, with prices not provided: Hosted Named User covers 500 hosted named users, Hosted Employee covers 1,000 hosted employees, and 1,000 Sessions requires at least 20 units of 1,000 sessions. There is no free plan. The maker was founded in 1977. Organizations can use the combination of visual design, generated bots, knowledge-base responses, and human handoff for automated customer or employee conversations. Web, iOS, and Android availability gives teams multiple delivery targets, while multichannel deployment supports distributing assistant experiences across channels.
Who it suits
Oracle Digital Assistant suits organizations building automated customer or employee conversations across web and mobile channels. It is relevant when teams need visual flow design, knowledge answers, bot generation, and escalation to human agents.
What it does well
- Deploys across web, iOS, and Android
- Supports multichannel delivery
- Includes a visual flow builder
- Answers from a knowledge base
- Offers human handoff
What to know first
- No free plan
- Session plan requires at least 20 units
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Hosted Named User | 500 hosted named users | On request |
| Hosted Employee | 1,000 hosted employees | On request |
| 1,000 Sessions | Minimum 20 units of 1,000 sessions | On request |
As oracle.com lists them, read 21 Sept 2026. The maker's own page has the final word.
Verdict
Oracle Digital Assistant combines bot creation, visual conversation design, knowledge responses, and human escalation across several channels. Buyers should confirm pricing and which hosted user or session structure matches their needs.
Facts from Oracle Digital Assistant's own pages
- AI bot generation
- Yes · oracle.com, 21 Sept 2026
- Deployment channels
- multichannel · oracle.com, 21 Sept 2026
- Founded
- 1977 · oracle.com, 28 Sept 2026
- Free plan
- No · oracle.com, 21 Sept 2026
- Headquarters
- Austin, Texas, USA · oracle.com, 28 Sept 2026
- Human handoff
- Yes · oracle.com, 21 Sept 2026
- Knowledge-base answers
- Yes · oracle.com, 21 Sept 2026
- Visual flow builder
- Yes · oracle.com, 21 Sept 2026
Where Oracle Digital Assistant stands on Freedom251
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