Free and open first
Best AI IT Agents in 2026
AI IT agents support IT service desks, service management, endpoint remediation and related workflows. This list is for people comparing what a tool does, where it runs and how much it costs.
- 24 apps
- Research read 28 Sept 2026
- How the order is worked out
- 1
- 2
Freshservice
Free trial AndroidAPIiPhone+1Freshservice combines service desk, asset, operations, and AI features in one IT management offering. Review the plan-specific API limits and annual pricing when assessing fit.
- 3
InvGate Service Desk
Free trial AndroidAPIiPhone+5Choose InvGate Service Desk if you need service workflows across IT and other departments, with ticketing, automation, and AI Hub in one system.
- 4
Atomicwork
Free trial WebAtomicwork combines IT service management with employee support across IT and other teams, with AI Coworkers governed by an IT team.
- 5
KANAP
Free plan LinuxWeb - 6
- 7
SysAid
Free trial AndroidAPIExtension+6Choose SysAid if you need IT service workflows combined with asset management, AI assistance and integrations.
- 8
OpenText AI Operations Management (formerly Operations Bridge)
Free trial Self-hostedWebConsider OpenText AI Operations Management if your operations team needs evidence-backed diagnostics, event correlation, and controlled remediation across hybrid cloud environments.
- 9
TierZero
Free trial APISelf-hostedWebTierZero combines incident investigation, alert handling, and engineering support in one agent platform, with cloud and self-hosted deployment options.
- 10
Moveworks
Paid AndroidAPIExtension+2Moveworks brings permission-aware knowledge search and cross-system task automation into one enterprise platform. Organizations need to request a quote, and the company offers a personalized demo.
- 11
CERNE ITSM Agent
Paid LinuxMacWeb+1 - 12
Aisera AI Service Desk
Paid Web - 13
auto-AGENTS™ for HR
Paid Web - 14
BMC HelixGPT
Paid Web - 15
ITSM Autopilot
Paid Web - 16
- 17
RemediateDesk
Paid LinuxMacWeb+1 - 18
Hyperagentic AI
Paid Web - 19
Rezolve.ai Employee Service Desk
Paid WebRezolve.ai covers employee support through ITSM and autonomous-agent functions in a single web offering.
- 20
Kin by Kinfolk
Paid Web - 21
KRONEUS FORGE
Paid Web - 22
Leena AI IT Service Desk
Paid Web - 23
Riverbed Agentic AI
Paid Web - 24
Tanium Atlas
Paid Web
#1Places #1, #2, #3, #4, #5 on this list can be bought by the makers of the software on it. See the price
Check for a free plan or free trial, then review paid-from pricing and the licence if you need to read or change code. Compare autonomy level, deployment options, workflow builders, knowledge sources, support channels and audit logs before choosing.
Questions
Do AI IT agents have free plans?
A free plan is available from KANAP. Other entries are paid or show pricing on request, so check the plan details before choosing.
Which tools offer free trials?
Freshservice lists a 14-day trial. InvGate Service Desk and ITSM Autopilot list 30-day trials.
What platforms can these tools run on?
Listed platforms include web, API, self-hosted setups, Linux, Windows, Android and macOS.
What prices are listed?
KANAP lists paid plans from €2,490/yr, Freshservice from $19/mo billed annually, InvGate Service Desk from $1,499/yr and ITSM Autopilot from €499/mo.
What should I compare before choosing?
Compare free plan, paid-from price, autonomy level, deployment, endpoint remediation, workflow builder, knowledge sources, support channels and audit logs.