No. 29of 30 ·Alert Management Software

OpenText AI Operations Management (formerly Operations Bridge)

Web · Self-hosted

Freedom report

One barScore 5.0

Runs widely1 of 6 device platforms
DocumentedPlans, terms and facts published

OpenText AI Operations Management (formerly Operations Bridge) is ranked #29 of 30 in alert management software on Freedom251. It runs on Self-hosted, Web. A free trial is offered.

OpenText AI Operations Management (formerly Operations Bridge) plans and pricing

All plans

Express Private cloud · event management opentext.com · 4 Oct 2026

Premium Private or public cloud · event management · infrastructure and cloud monitoring · SLA, business process, and real user monitoring opentext.com · 4 Oct 2026

Compared on alert management software

Alert deduplication: Yes

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The record

Purpose: OpenText AI Operations Management is an autonomous AIOps platform that correlates observability data with a service model of applications, infrastructure, and networks to help prevent incidents.
Root cause analysis: Its diagnostic AI agent investigates topology, events, changes, and telemetry and presents evidence for its findings.
Event management: The product detects anomalies against learned baselines and uses AI to correlate events and reduce noise.
Discovery: It discovers and monitors infrastructure and services across hybrid cloud environments, automatically or as code with new environments or applications.
Remediation: Automated remediation runs predefined tasks with policy guardrails, role-based access, approvals, and an audit trail.
Integrations: OpenText says the product has more than 1,000 prebuilt integrations across ITSM, cloud, and monitoring tools, including ServiceNow, Datadog, Jira, Splunk, and VMware.
Deployment: The product is available as SaaS, hybrid, on premises, or with a fully air-gapped AI deployment option.
Security: The SaaS service description says external network traffic is encrypted in transit and an independent third party audits applicable service policies annually.
Support: The SaaS service description specifies 24x7 application support and a 99.9% availability SLA for the service.
Trial requirements: OpenText advertises a free 60-day trial without a credit card and says the product must already be installed.
Company: OpenText says it was founded in 1991.
Founded: 1991
Headquarters: Waterloo, Ontario, Canada

Where it ranks on Freedom251

Best Alert Management Software in 2026#29 of 30
Best IT Operations Management Software in 2026#21 of 23
Best AIOps Platforms in 2026#16 of 16

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Sources

opentext.com/products/ai-operations-management· checked 4 Oct 2026
opentext.com/media/documentation/opentext-core-ai-op· checked 4 Oct 2026
opentext.com/es/products/ai-operations-management/tr· checked 4 Oct 2026
opentext.com/about· checked 4 Oct 2026