TierZero

Name: TierZero
Price: 75 USD

Web · Self-hosted · API · paid plans from $75/mo

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Freedom report

One barScore 5.0

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely1 of 6 device platforms
DocumentedPlans, terms and facts published

TierZero is ranked #26 of 26 in AI DevOps assistants on Freedom251. It runs on API, Self-hosted, Web. There is no free plan. A free trial is offered. Paid plans start at $75/mo.

TierZero plans and pricing

All plans

Starter $75/mo Billed $900 / user / year 75 credits per user · Up to 15 users · 90-day data retention · Coding agent integration · 20 free alert investigations / month tierzero.ai · 3 Oct 2026

Pro $100/mo Billed $1,200 / user / year 80 credits per user · Unlimited users · 365-day data retention · Coding agent integration · API access · External SSO and RBAC tierzero.ai · 3 Oct 2026

Enterprise Not published Volume pricing & custom terms 120 credits per user, pooled account credits · Unlimited users · 2-year data retention · Coding agent integration · API access · Enterprise SSO/SAML · 95% accuracy guarantee · 99.5% uptime SLA · On-prem deployment tierzero.ai · 3 Oct 2026

Compared on AI DevOps assistants

Free plan: No
Paid from: $75/user/mo
Deployment mode: both
Incident response: Yes
Infra troubleshooting: Yes
Kubernetes support: Yes
Cloud platforms: AWS, GCP
Runbook automation: Yes

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The record

Product: TierZero describes itself as an AI production agent platform that investigates incidents, triages alerts, answers engineering questions, fixes CI/CD failures, and executes remediation.
Incident agent: The Incident Agent scans logs, traces, metrics, deploys, and code to investigate incidents, recommend fixes for approval, and generate postmortems.
Alert agent: The Alert Agent investigates alerts, flags noisy ones, groups related alerts, and escalates with impact and severity context.
Internal support: The Internal Support Agent responds to engineering questions in Slack and can investigate live systems, including build logs, infrastructure, and recent commits.
Integrations: The pricing page lists integrations including Datadog, New Relic, Grafana Cloud, LangSmith, GitHub, Confluence, Notion, Buildkite, GitHub Actions, CircleCI, Cloudflare, Temporal, and Databricks.
Security: TierZero states it is SOC 2 Type II certified and GDPR compliant, and that data is encrypted in transit and at rest.
Access controls: TierZero lists SSO/SAML, role-based access, full audit logs, and optional zero data retention.
Deployment: The Enterprise page says TierZero can be deployed in the cloud or in a customer AWS or GCP environment via Terraform.
Support: The Enterprise page lists 24/7 priority support through a dedicated Slack channel.
Trial: The signup page offers a 30-day free trial and says there is no charge at signup.
Credits: The pricing page says credit cost varies by request complexity and credits are pooled across the organization only on Enterprise.
Audience: TierZero says it works with regulated industries including fintech, healthcare, and crypto.
Price from: $75/mo

Where it ranks on Freedom251

Best AI DevOps Assistants in 2026#26 of 26

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Sources

tierzero.ai· checked 3 Oct 2026
tierzero.ai/pricing/· checked 3 Oct 2026
tierzero.ai/enterprise/· checked 3 Oct 2026
tierzero.ai/get-started/· checked 3 Oct 2026