Zendesk AI Agents
Zendesk AI Agents is ranked #42 of 53 in AI customer service agents on Freedom251. It runs on Web. There is no free plan. Paid plans start at $1.58/mo.
Zendesk AI Agents plans and pricing
All plansSupport Team $19/yr paid yearly Email and ticketing system · Ticket routing · Automations and triggers zendesk.com · 23 Sept 2026
Suite Team $55/yr paid yearly AI Agents · Messaging and live chat · Telephony zendesk.com · 23 Sept 2026
Suite Professional $115/yr paid yearly Skills-based routing · IVR phone tree · Admin Copilot zendesk.com · 23 Sept 2026
Compared on AI customer service agents
- Free plan
- No
- Paid from
- $19/mo
- Supported channels
- social, Web, mobile, voice, email, messaging
- Workflow actions
- Yes
- Human handoff
- Yes
- Voice support
- Yes
- Multilingual support
- Yes
- API access
- Yes
