Best Zendesk AI Agents Alternatives in 2026
Updated
20 apps from AI customer service agents ranked against Zendesk AI Agents on the same published basis.
- 1Zendesk AI Agents vs Webex App
- 2Zendesk AI Agents vs Voiceflow
- 3Zendesk AI Agents vs Agentforce Vibes
- 4Zendesk AI Agents vs Enjo AI Support Agent
- 5Zendesk AI Agents vs Klaviyo
- 6Zendesk AI Agents vs Yellow.ai
- 7Zendesk AI Agents vs ChatterMate
- 8Zendesk AI Agents vs Dalo
- 9Zendesk AI Agents vs Freshdesk
- 10Zendesk AI Agents vs Stept
- 11Zendesk AI Agents vs Weav
- 12Zendesk AI Agents vs Gorgias
- 13Zendesk AI Agents vs Kustomer
- 14Zendesk AI Agents vs OpenServe
- 15Zendesk AI Agents vs Zowie
- 16Zendesk AI Agents vs AgentDesk
- 17Zendesk AI Agents vs Cognigy
- 18Zendesk AI Agents vs Decagon
- 19Zendesk AI Agents vs Ema Customer Support AI Employee
- 20Zendesk AI Agents vs Kore.ai
Zendesk AI Agents alternatives compared
| # | App | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Webex App | 6.7 | Free plan | Free | Android, iOS, Mac, Web, Windows |
| 2 | Voiceflow | 6.5 | Android, API, iOS, Web | ||
| 3 | Agentforce Vibes | 6.4 | Free plan | $125/mo | Web, iOS, Android |
| 4 | Enjo AI Support Agent | 6.4 | Free plan | $95/mo | self-hosted, Web |
| 5 | Klaviyo | 6.4 | Free plan | Free | Web |
| 6 | Yellow.ai | 6.4 | Free plan | Free | Web, iOS, Android |
| 7 | ChatterMate | 6.3 | Free plan | $19/mo | Web |
| 8 | Dalo | 6.3 | Free plan | $10/mo | Web |
| 9 | Freshdesk | 6.3 | Free plan | $19/mo | API |
| 10 | Stept | 6.3 | Free plan | $19/mo | Web |
| 11 | Weav | 6.3 | Free plan | $29/mo | Web |
| 12 | Gorgias | 5.6 | Android, API, Browser, iOS, Web | ||
| 13 | Kustomer | 5.6 | Android, API, iOS, Web | ||
| 14 | OpenServe | 5.5 | Web | ||
| 15 | Zowie | 5.5 | Android, API, iOS, self-hosted, Web | ||
| 16 | AgentDesk | 5.4 | API, self-hosted, Web | ||
| 17 | Cognigy | 5.4 | API, self-hosted, Web | ||
| 18 | Decagon | 5.4 | API, Web | ||
| 19 | Ema Customer Support AI Employee | 5.4 | API, self-hosted, Web | ||
| 20 | Kore.ai | 5.4 | API, self-hosted, Web |
Make your app an alternative to Zendesk AI Agents
See the priceThe sponsored alternative slot on this page is labelled Sponsored.
Questions about Zendesk AI Agents alternatives
What is the best alternative to Zendesk AI Agents?
Webex App, number 1 in AI customer service agents with a score of 6.7 out of 10. The others here: Voiceflow, Agentforce Vibes, Enjo AI Support Agent and 16 more.
What is the best free alternative to Zendesk AI Agents?
Webex App is the best-ranked alternative with a free plan. 10 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked free-and-open first: a usable free tier and open-source code, then the platforms it runs on and its documentation.