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Best Support Bots in 2026

  1. 1

    Chatwoot

    by Chatwoot
    Free plan Open source AndroidAPIiPhone+3

    Chatwoot brings customer conversations, team coordination, and knowledge-base tools together, with cloud and self-hosted options.

    9.1 Free plan · paid from $19/mo (annual) · 15-day trial Visit site
  2. 2

    Chatbase

    by Chatbase
    Free plan AndroidAPIiPhone+1

    Choose Chatbase if your team wants no-code customer-facing agents that can draw from varied knowledge sources and use connected-system actions.

    7.7 Free plan · paid from $40/mo · 7-day trial Visit site
  3. 3

    Celetel

    by Celetel
    Free plan APIWeb

    Celetel combines campaign messaging, chatbot building, and shared support conversations across several channels.

    7.4 From ₹1,599/mo · 14-day trial Visit site
  4. 4

    ChatterMate

    Free plan Web

    ChatterMate offers a free starting tier and two paid plans with higher usage and retention limits.

    7.1 Free plan · paid from $19/mo Visit site
  5. 5

    Denser

    Free plan APIWeb

    Denser combines grounded chatbot answers with helpdesk tickets, human escalation and source-quality tools. Its plan limits vary substantially by bots, users, queries, storage and retention.

    7.1 Free plan · paid from $39/mo · 7-day trial Visit site
  6. 6

    Freshdesk

    by Freshdesk
    Free plan API

    Freshdesk combines multichannel ticket handling with automation, customer self-service, and language support.

    7.0 From $19/mo (annual) · 14-day trial Visit site
  7. 7

    Stept

    Free plan APIExtensionLinux+4

    Stept offers a free self-hosted plan alongside cloud tiers with stated prices and resolution allowances.

    7.0 Free plan · paid from $19/user/mo Visit site
  8. 8

    Konversio Pilot

    Free plan Self-hosted

    Konversio Pilot combines AI-assisted support work with self-hosting and operator-controlled models. Its free, MIT-licensed approach suits teams prioritizing infrastructure and data control.

    6.4 Free plan Visit site
  9. 9

    ChatBot

    by ChatBot
    Free trial APIWeb

    ChatBot combines trained automated replies, visual workflow design, human handoff, analytics, and many listed integrations. It is paid software with a 14-day trial and plan limits that vary by tier.

    6.2 From $19/user/mo (annual) · 14-day trial Visit site
  10. 10

    Hey Support

    Free plan Web

    Choose Hey Support if you need automated customer support across multiple channels and want a human handoff option.

    6.0 Free plan · paid from $19/mo (annual) · 15-day trial Visit site
  11. 11

    Hay.chat

    Free trial APIWeb
    5.9 From €50/mo · 30-day trial Visit site
  12. 12

    Intercom

    by Intercom
    Free trial AndroidiPhoneWeb

    Intercom combines customer messaging, helpdesk features, and AI-assisted answers across web and mobile.

    5.9 From $29/user/mo (annual) · 14-day trial Visit site
  13. 13

    Salesforce Agentforce

    by Salesforce
    Free plan Web
    5.8 Free plan · paid from $2 Visit site
  14. 14

    Cognigy

    by Cognigy
    Paid APISelf-hostedWeb

    Choose Cognigy if your contact center needs an enterprise agent platform with visual design, integrations and deployment across multiple channels.

    5.7 Pricing on request Visit site
  15. 15

    InteraOne

    Free plan Web
    5.6 Free plan · paid from $9/mo Visit site
  16. 16

    Genesys Cloud Agentic Virtual Agent

    Paid APIWeb

    Genesys Cloud Agentic Virtual Agent combines automated workflow actions with cross-channel context and human escalation. Buyers should account for token requirements and possible usage-based charges.

    5.5 From $75/user/mo (annual) Visit site
  17. 17

    TeamSupport

    by TeamSupport
    Paid API

    TeamSupport brings core customer-support workflows into one paid service, with automation and customer-facing resources.

    4.9 From $45/user/mo (annual) Visit site
  18. 18

    HubSpot Agent Builder

    Paid Web
    4.4 Visit site
  19. 19

    Open

    Paid Web

    Choose Open if your support operation needs an AI service agent across multiple channels and you want human handoff, routing, and workflow automation.

    4.4 From $0.75 · 30-day trial Visit site
  20. 20

    Zendesk AI Agents

    Paid Web

    Pick Zendesk AI Agents if your support operation spans several channels and needs automation with human escalation. Look elsewhere if you require a free plan or a platform beyond the web.

    4.1 From $19/mo (annual) · 14-day trial Visit site

#1Places #1, #2, #3, #4, #5 on this list can be bought by the makers of the software on it. See the price

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