ChatBot
by ChatBot
What ChatBot is
ChatBot is a web and API service that uses an AI Agent trained on business information to answer customer questions, recommend products, and resolve common issues. Training sources can include a website, help center, product documents, or uploaded files. A drag-and-drop visual builder customizes chatbot flows, while human handoff lets staff take over conversations. The service combines a website chatbot, live agent chat, visitor tracking, and omnichannel channels. Analytics can show performance down to individual chats and tickets. Listed integrations include Facebook Messenger, WhatsApp, Shopify, WooCommerce, WordPress, Twilio, Webflow, Klaviyo, Slack, LiveChat, and HelpDesk.com. Workflows can call external APIs and send customer data to CRM or internal systems through webhooks. Instagram and Telegram are listed as coming soon. There is no free plan; a 14-day trial requires no credit card. Essential costs $25 a month billed monthly, while Growth costs 99.00 USD monthly. Enterprise pricing is custom.
Who it suits
It suits businesses needing automated customer answers alongside live-agent support and omnichannel conversations. Teams that need listed integrations, API workflows, or analytics can use its broader tools.
What it does well
- AI Agent learns from business documents and files
- Drag-and-drop flow builder
- Human handoff to team members
- Omnichannel chat, visitor tracking, and analytics
- 12 listed app integrations
What to know first
- No free plan
- Essential limits one AI Agent and 10 monthly resolutions
- Instagram and Telegram are only coming soon
- Enterprise pricing is custom
Limits
The Essential plan includes one AI Agent, 10 AI resolutions per month, three proactive campaigns, and tracking for 50 live visitors. Growth includes 10 AI Agents, 200 AI resolutions per month, 10 workflow rules, 1,000 workflow executions, and 30 proactive campaigns.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Essential | monthly · 1 AI Agent · 10 AI resolutions per month · 3 proactive campaigns · 50 live visitors tracked | $25 a month |
| Growth | monthly · 10 AI Agents · 200 AI resolutions per month · 10 workflow rules · 1,000 workflow executions · 30 proactive campaigns | $99 a month |
| Enterprise | annual plan · Custom AI Agents · flexible scaling and usage limits · dedicated account team · SOC 2 Type 2 · SSO and audit logs | On request |
As chatbot.com lists them, read 7 Oct 2026. The maker's own page has the final word.
Getting started
- Open the ChatBot website
- Start the 14-day trial without a credit card
- Choose a paid plan after the trial
- Provide a website, help center, product documents, or uploaded files for training
- Build conversation flows with drag-and-drop blocks
- Connect listed chat, commerce, CRM, or API services
Verdict
ChatBot combines trained automated replies, visual workflow design, human handoff, analytics, and many listed integrations. It is paid software with a 14-day trial and plan limits that vary by tier.
Questions
Does ChatBot have a free plan?
No. ChatBot is paid, with a 14-day trial that does not require a credit card.
What platforms does ChatBot support?
It runs on the web and through an API.
Which integrations are listed?
Connections include Facebook Messenger, WhatsApp, Shopify, WooCommerce, WordPress, Twilio, Webflow, Klaviyo, Slack, LiveChat, and HelpDesk.com.
Can conversations reach a human agent?
Yes. Conversations can be handed from the AI Agent to a human team member.
What does Enterprise include?
Enterprise lists custom AI Agents, tailored workflow automation, a dedicated account team, SOC 2 Type 2, SSO, and audit logs.
Facts from ChatBot's own pages
- Analytics
- Analytics can track how the AI and team perform down to the chat and ticket. · chatbot.com, 7 Oct 2026
- API connections
- Workflows can call external APIs and pass customer data to CRM or internal systems through webhooks. · chatbot.com, 7 Oct 2026
- Builder
- The visual builder lets users customize chatbot flows with drag-and-drop blocks. · chatbot.com, 7 Oct 2026
- Website chatbot
- Yes · chatbot.com, 23 Sept 2026
- Chat channels
- omnichannel · chatbot.com, 23 Sept 2026
- Coming soon
- The integrations page lists Instagram and Telegram as coming soon. · chatbot.com, 7 Oct 2026
- Founded
- 2002 · chatbot.com, 28 Sept 2026
- Free plan
- No · chatbot.com, 23 Sept 2026
- Headquarters
- Wrocław, Poland · chatbot.com, 28 Sept 2026
- Human handoff
- The product supports handing conversations from the AI Agent to a human team member. · chatbot.com, 7 Oct 2026
- Integrations
- Listed integrations include Facebook Messenger, WhatsApp, Shopify, WooCommerce, WordPress, Twilio, Webflow, Klaviyo, Slack, LiveChat, and HelpDesk.com. · chatbot.com, 7 Oct 2026
- Live agent chat
- Yes · chatbot.com, 23 Sept 2026
- Platforms
- The features page describes Text for desktop and mobile, and the product supports website chat; it does not specify operating systems on this page. · chatbot.com, 7 Oct 2026
- Purpose
- ChatBot.com is an AI Agent trained on business data that answers customer questions, recommends products, and resolves common issues automatically. · chatbot.com, 7 Oct 2026
- Security
- The Enterprise plan lists SOC 2 Type 2, security assistance, SSO, and audit logs. · chatbot.com, 7 Oct 2026
- Support
- The pricing comparison lists 24/7/365 support reachable through the website or Text app. · chatbot.com, 7 Oct 2026
- Training
- The agent can learn from a website, help center, product documents, or uploaded files to build its knowledge base. · chatbot.com, 7 Oct 2026
- Trial
- The free trial lasts 14 days and does not require a credit card. · chatbot.com, 7 Oct 2026
- Visitor tracking
- Yes · chatbot.com, 23 Sept 2026
Where ChatBot stands on Freedom251
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