Best SMS Chatbot Software in 2026
Updated
In short: Crisp is ranked #1 of 32 as of 4 October 2026, ahead of Jack The Butler and AthenaText. The best-ranked option with a free plan is Jack The Butler. The lowest first paid tier on this page is ChatBot at $19/mo.
SMS chatbot software is for handling text conversations with automated replies, menus, and workflows. Compared on AI responses, interactive menus, two-way SMS, and MMS support, the entries show different ways to shape an exchange and its available channels. Workflow builder and API access help you assess how conversations may be configured or connected; message limits, free-plan availability, and paid-from pricing add practical constraints. Crisp, Jack The Butler, and AthenaText are among the products to compare. Consider the kinds of messages you need to handle, how much interaction customers should have by text, and which listed features matter for your use.
32 SMS chatbot software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
7 of the 25 here have a free tier you can use, 0 have open-source code on record, and 0 have full bars: free, open, on most of your devices and documented.
| # | App | Signal | Free tier | Open code | Devices | From | Score |
|---|---|---|---|---|---|---|---|
| 1 | CrispWeb · Windows · Mac · Android · iPhone · API | Three bars | — | 5 of 6 | $45/mo | 6.7 | |
| 2 | Jack The ButlerWeb · Windows · Mac · Linux · Self-hosted · API | Three bars | — | 4 of 6 | Free | 6.6 | |
| 3 | AthenaTextWeb · API | Two bars | — | 1 of 6 | $49/mo | 6.4 | |
| 4 | Clickatell SMS APIWeb · API | Two bars | — | 1 of 6 | Free | 6.4 | |
| 5 | ConvoCoreWeb · API | Two bars | — | 1 of 6 | $29/mo | 6.4 | |
| 6 | GupshupWeb · API | Two bars | — | 1 of 6 | Free | 6.4 | |
| 7 | SarufiWeb · API | Two bars | — | 1 of 6 | Free | 6.4 | |
| 8 | SmstoolsWeb · Android · iPhone · API | Two bars | — | — | 3 of 6 | — | 5.5 |
| 9 | SmobiWeb · API | One bar | — | — | 1 of 6 | — | 5.4 |
| 10 | ConversicaWeb · API | One bar | — | — | 1 of 6 | — | 5.3 |
| 11 | Evoriqa SMS AI ChatbotWeb | One bar | — | — | 1 of 6 | — | 5.3 |
| 12 | Launch AIWeb | One bar | — | — | 1 of 6 | — | 5.3 |
| 13 | AircallWeb · Windows · Mac · Android · iPhone | Two bars | — | — | 5 of 6 | $30/mo | 5.2 |
| 14 | BrykaWeb | No signal | — | — | 1 of 6 | — | 5.2 |
| 15 | Engage Hub AI ChatbotWeb | No signal | — | — | 1 of 6 | — | 5.2 |
| 16 | Sinch EngageWeb · Android · iPhone · API | Two bars | — | — | 3 of 6 | $99/mo | 5.2 |
| 17 | LeadSixtyWeb | No signal | — | — | 1 of 6 | $297/mo | 5.1 |
| 18 | TextFlow AIWeb | No signal | — | — | 1 of 6 | — | 5.1 |
| 19 | TextGlobal SMS ChatbotWeb · Android · iPhone · API | Two bars | — | — | 3 of 6 | — | 5.1 |
| 20 | Botsify SMS ChatbotWeb · API | One bar | — | — | 1 of 6 | $40.83/mo | 5.0 |
| 21 | CobaltWeb · API | One bar | — | — | 1 of 6 | $199/mo | 5.0 |
| 22 | TextItWeb · API | One bar | — | — | 1 of 6 | $25/mo | 5.0 |
| 23 | ChatBotWeb | One bar | — | — | 1 of 6 | $19/mo | 4.9 |
| 24 | Agentli AI ChatbotWeb | No signal | — | — | 1 of 6 | — | 4.8 |
| 25 | BoeiWeb | No signal | — | — | 1 of 6 | — | 4.8 |
Is your app on this list?
Numbered spots on this list can be sponsored. They are labelled, and the editorial order and scores never change for payment.
Questions about this list
Which SMS chatbot software is ranked first on Freedom251?
Crisp is ranked #1 of 32 with a score of 6.7. Jack The Butler is second and AthenaText third.
How many of these have a free plan?
7 of the 25 on this page publish a free plan on their own pricing pages.
Which is the cheapest paid option?
On this page, ChatBot has the lowest first paid tier we found: $19/mo.
How is this list ranked?
Ranked free-and-open first: a usable free tier and open-source code, then the platforms it runs on and its documentation. Paid placements never change a rank.