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Best SMS Chatbot Software in 2026

SMS chatbot software is for handling text conversations with automated replies, menus, and workflows. Compared on AI responses, interactive menus, two-way SMS, and MMS support, the entries show different ways to shape an exchange and its available channels. Workflow builder and API access help you assess how conversations may be configured or connected; message limits, free-plan availability, and paid-from pricing add practical constraints. Crisp, Jack The Butler, and AthenaText are among the products to compare. Consider the kinds of messages you need to handle, how much interaction customers should have by text, and which listed features matter for your use.

32 apps
Research read 23 Sept 2026
How the order is worked out

1

Crisp
by Crisp
Free plan AndroidAPIiPhone+3

Crisp combines shared customer conversations with help content, AI training and workflow tools. The free plan allows unlimited conversations but has two seats and no AI credits.

7.4 Free plan · paid from $45/mo · 14-day trial Visit site
2

AthenaText

Free plan APIWeb

AthenaText combines SMS conversations, qualification, routing, and team reporting for inbound lead workflows.

7.3 Free plan · paid from $49/mo Visit site
3

Jack The Butler

Free plan APILinuxMac+3

Jack The Butler combines multi-channel guest communication, automated routine replies, and staff handoff in a self-hosted system.

7.3 Free plan Visit site
4

Bryka

Free plan APIWeb

Bryka combines agent creation, action workflows and lead capture with several ways to deploy and connect agents.

7.2 Free plan · paid from $32/mo (annual) Visit site
5

eesel AI for SMS

Free plan APIExtensionWeb

eesel AI for SMS combines automated replies with configurable escalation and a free plan for trying its features.

7.2 From $0.40 Visit site
6

ConvoCore

Free plan APIWeb

ConvoCore provides agent-building tools, knowledge inputs, and multiple deployment channels, with an agency-oriented offer.

7.1 From $29/mo Visit site
7

Smstools

Free plan AndroidAPIiPhone+1

Smstools combines campaign tools, multiple messaging channels, API access, and listed integrations. Its stated 99.9% uptime does not guarantee message delivery, and the listed U.S.

7.1 Free plan Visit site
8

Evoriqa SMS AI Chatbot

Free plan APIWeb

Evoriqa's SMS agent combines text replies, lead capture, appointment booking, and teammate handoff in a shared inbox.

7.0 Free plan · paid from $29/mo Visit site
9

Gupshup
by Gupshup
Free plan APIWeb

Gupshup combines conversational agents, campaign tools, channel support, and human escalation.

7.0 From $0.00 Visit site
10

Newo

Free plan APIWeb

Newo combines voice and SMS handling with cross-channel context, follow-up, and business-system integrations.

6.9 From $299/mo Visit site
11

Sarufi
by Sarufi
Free plan APIWeb

Sarufi combines a visual agent builder with developer tools and multiple deployment channels.

6.9 Free plan Visit site
12

Boei

Free trial AndroidAPIiPhone+3

Choose Boei if you need a customer conversation platform that combines AI responses, live chat, CRM functions and multiple channels.

6.5 From $19/mo (annual) · 7-day trial Visit site
13

Agentli AI Chatbot

Free trial Web

Agentli combines lead conversations, appointment handling, workflow actions, and human escalation across multiple channels.

6.1 From $79/mo · 7-day trial Visit site
14

ChatBot
by ChatBot
Free trial APIWeb

ChatBot combines trained automated replies, visual workflow design, human handoff, analytics, and many listed integrations. It is paid software with a 14-day trial and plan limits that vary by tier.

6.1 From $19/user/mo (annual) · 14-day trial Visit site
15

Cobalt

Free trial APIWeb

Cobalt combines multichannel messaging, campaign automation, AI responses, list-growth tools, and integration options.

6.1 From $199/mo Visit site
16

Aircall
by Aircall
Paid WebWindowsMac+2

Choose Aircall if your business needs a calling service with routing, attendant, and voicemail transcription features across desktop and mobile platforms.

6.0 From $30/user/mo (annual) · 7-day trial Visit site
17

Sinch Engage

Free trial AndroidAPIiPhone+1

Sinch Engage combines campaign tools, a team inbox, integrations, and an SMS/MMS API. The trial is restricted, and the listed starting price is $99/mo before possible additional fees.

6.0 From $99/mo · 14-day trial Visit site
18

TextGlobal SMS Chatbot

Free trial AndroidAPIiPhone+1

TextGlobal SMS Chatbot combines visual bot building, AI intent handling, omnichannel delivery and integration APIs.

5.9 Pricing on request Visit site
19

AfterLead

Paid Web

AfterLead combines rapid multichannel follow-up, qualification, booking, and no-show recovery in a managed service.

5.7 From $1,500/mo Visit site
20

Botsify SMS Chatbot

Paid APIWeb

Botsify combines SMS automation with multichannel deployment, app connections, and human handoff. The two paid tiers differ substantially in agents, seats, credits, and retained chat history.

5.7 From $49/mo Visit site
21

LeadSixty

Free trial Web

Choose LeadSixty if your business handles inbound leads and wants AI assistance with prompt replies, qualification, appointments, and follow-up.

5.7 Pricing on request Visit site
22

TextIt

Free trial APIWeb

TextIt combines a visual workflow builder with multiple channels, agent handoff and integration options. Consider its contact allowance and paid-plan limits when evaluating fit.

5.6 From $25/mo · 90-day trial Visit site
23

Conversica

Paid APIWeb

Conversica combines lead and customer conversations across several channels with listed CRM and marketing integrations.

5.5 Pricing on request Visit site
24

Wellgrow

Free trial Web

Wellgrow combines AI phone and messaging agents with scheduling, analytics, and human handoff.

5.4 From $149/mo Visit site
25

SMB Sidekick

Paid APIWeb

SMB Sidekick combines phone and text handling, appointment booking, and business-specific answers, with plans starting at $29 a month.

5.2 From $29/mo Visit site

#1Places #1, #2, #3, #4, #5 on this list can be bought by the makers of the software on it. See the price

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