Freedom251 › SMS Chatbot Software
Boei
What Boei is
Boei is an AI customer conversation platform that brings chatbot, live chat, a shared inbox, CRM and more than 50 contact channels into one service. Its agent can answer customer questions, qualify leads, prepare quotes, book appointments, update CRMs, trigger workflows and send follow-ups. Teams can train it on website content, uploaded documents, knowledge bases, product and pricing information, support ticket history, instructions and Q&A. The maker says it supports more than 95 languages. One agent can serve website chat, WhatsApp and email while keeping conversation history shared across those channels. Teams can automate actions, require approval for sensitive steps, or take over conversations with context and an audit trail.
Boei lists integrations such as HubSpot, Salesforce, Zendesk, Intercom, Mailchimp and Calendly, along with WordPress, Shopify, Wix and other website platforms. API access and webhooks are included in Growth, Business and Scale. The maker says customer data is hosted in the EU/EEA, with production servers and backups in Germany; security measures described include TLS connections, AES encryption at rest and daily primary database backups. Plans start at $19/mo billed annually, and the seven-day trial includes all features without a credit card.
Who it suits
Boei suits small and mid-sized businesses, agencies, e-commerce companies and service teams that want AI-assisted customer conversations across multiple channels. It is also a fit for teams that need CRM workflows, human approval controls or integrations with their existing tools.
What it does well
- Handles website chat, WhatsApp and email with shared conversation history.
- Trains on business content, support history and product information.
- Supports more than 95 languages, according to the maker.
- Includes approval controls and conversation takeover with context and an audit trail.
- Growth and higher plans include API access and webhooks.
What to know first
- There is no free plan.
- Starter is limited to one domain and one chatbot.
- Starter includes 2,000 AI credits and 1,000 training pages monthly.
- The trial lasts seven days; accounts become read-only afterward without an upgrade.
Limits
Starter costs $19/mo billed annually and includes one domain, one chatbot, 2,000 AI credits per month, 1,000 training pages and 50 products. The trial lasts seven days; accounts become read-only if not upgraded afterward. API access and webhooks are included only in Growth, Business and Scale.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Business annual | billed at $1,548/yr · 10 domains · 10 chatbots · 20,000 AI credits/mo · 10,000 training pages · unlimited products · 15 AI actions/bot · 15 workflows/bot · 5 live-chat agents · custom domain · white-label | $1,548 a year |
| Business | billed monthly · 10 domains · 10 chatbots · 20,000 AI credits/mo · 10,000 training pages · unlimited products · 15 AI actions/bot · 15 workflows/bot · 5 live-chat agents · custom domain · white-label | $179 a month |
| Starter annual | billed at $228/yr · 1 domain · 1 chatbot · 2,000 AI credits/mo · 1,000 training pages · 50 products · 1 external inbox · 1 live-chat agent | $228 a year |
| Starter | billed monthly · 1 domain · 1 chatbot · 2,000 AI credits/mo · 1,000 training pages · 50 products · 1 external inbox · 1 live-chat agent | $25 a month |
| Scale annual | billed at $2,748/yr · 25 domains · 25,000 AI credits/mo · 15,000 training pages · 20 AI actions/bot · 20 workflows/bot · 7 live-chat agents · custom DPA · 99.5% uptime SLA · priority support | $2,748 a year |
| Scale | billed monthly · 25 domains · 25,000 AI credits/mo · 15,000 training pages · 20 AI actions/bot · 20 workflows/bot · 7 live-chat agents · custom DPA · 99.5% uptime SLA · priority support | $309 a month |
| Growth annual | billed at $588/yr · 3 domains · 3 chatbots · 7,000 AI credits/mo · 3,500 training pages · 500 products · 10 AI actions/bot · 10 workflows/bot · 3 live-chat agents · API · webhooks | $588 a year |
| Growth | billed monthly · 3 domains · 3 chatbots · 7,000 AI credits/mo · 3,500 training pages · 500 products · 10 AI actions/bot · 10 workflows/bot · 3 live-chat agents · API · webhooks | $69 a month |
As boei.help lists them, read 15 Oct 2026. The maker's own page has the final word.
Getting started
- Open boei.help to explore the service.
- Start the seven-day trial, which includes all features and does not require a credit card.
- Choose a plan: Starter, Growth, Business or Scale, with annual billing listed.
- Connect website content or other listed training sources to teach the agent.
- Deploy the agent across website chat, WhatsApp or email and connect listed integrations as needed.
Verdict
Choose Boei if you need a customer conversation platform that combines AI responses, live chat, CRM functions and multiple channels. Look elsewhere if you need a free plan or require API access on Starter, since those capabilities are limited to higher plans.
Questions
How much does Boei cost?
Plans start at $19/mo billed annually. The listed annual prices are $19.00 per year for Starter, $49.00 per year for Growth, $129.00 per year for Business and $229.00 per year for Scale; the accompanying billed amounts are $228/yr, $588/yr, $1,548/yr and $2,748/yr respectively.
Is there a free plan or trial?
There is no free plan. The seven-day free trial unlocks all features without requiring a credit card; accounts become read-only if not upgraded afterward.
Which platforms does Boei support?
Boei lists Android, iOS, macOS, web, Windows and API.
Which plans include API access?
API access and webhooks are included in Growth, Business and Scale.
Where is customer data hosted?
The maker says data is hosted in the EU/EEA, with production servers and backups in Hetzner data centers in Germany.
What integrations does Boei list?
Listed integrations include HubSpot, Salesforce, Pipedrive, Zoho CRM, Zendesk, Intercom, Mailchimp, Calendly, Google Calendar and webhooks. Website and commerce platform integrations include WordPress, Shopify, Squarespace, Wix, Webflow and PrestaShop.
Facts from Boei's own pages
- AI actions
- During conversations it can qualify leads, calculate prices, prepare quotes, book appointments, update CRMs and trigger workflows. · boei.help, 15 Oct 2026
- AI and workflows
- Boei can answer questions, qualify leads, prepare quotes, book appointments, update CRMs, trigger workflows and send follow-ups. · boei.help, 8 Oct 2026
- AI training
- The system can learn from websites, PDFs, documents, FAQs, product catalogs, support history and custom instructions. · boei.help, 15 Oct 2026
- API
- The REST API uses OpenAPI 3.0, Bearer API keys, JSON responses and a stated limit of 60 requests per minute per key. · boei.help, 15 Oct 2026
- API availability
- API access is included in Growth, Business and Scale plans, and webhooks are included in those plans. · boei.help, 8 Oct 2026
- API scope
- API endpoints cover chatbots, conversations, training content, FAQs, contacts, deals, pipeline stages and inbox threads. · boei.help, 15 Oct 2026
- Channels
- Website chat, WhatsApp, email, SMS, Telegram and other channels share one conversation history and inbox. · boei.help, 15 Oct 2026
- Company legal name
- The service is operated by Ruby Foundry B.V., trading as Boei. · boei.help, 15 Oct 2026
- Company location
- The company lists Utrecht, the Netherlands as its headquarters and operating base. · boei.help, 15 Oct 2026
- Company size
- LinkedIn lists Boei as a one-employee software-development company. · linkedin.com, 15 Oct 2026
- Compliance
- Boei publishes a Data Processing Agreement and says paid plans include it, with a public subprocessor list. · boei.help, 15 Oct 2026
- CRM
- Each conversation can create or update contact records with tags, custom fields, history and next actions. · boei.help, 15 Oct 2026
- Custom integration
- SDK prefills can pass name, email, phone, company, ID, tags and notes into the chatbot. · boei.help, 15 Oct 2026
- Documentation
- Public resources include interactive API documentation, OpenAPI JSON/YAML, authentication guidance, webhooks documentation and installation guides. · boei.help, 15 Oct 2026
- Encryption
- Boei states that data uses TLS in transit and AES encryption at rest, with no non-TLS connection option. · boei.help, 15 Oct 2026
- Founded
- Boei says it began in 2020. · boei.help, 15 Oct 2026
- Headquarters
- Utrecht, Netherlands · boei.help, 28 Sept 2026
- Human controls
- Teams can configure automatic actions, require approval for sensitive steps and take over conversations with context and an audit trail. · boei.help, 8 Oct 2026
- Installation
- Setup guides cover WordPress, Shopify, Wix, Webflow, Squarespace, Joomla, PrestaShop and hundreds of other platforms that accept a code snippet. · boei.help, 15 Oct 2026
- Integrations
- Official integrations include HubSpot, Mailchimp, Google Analytics, Facebook Pixel, Missive, Zapier, Make, n8n and webhooks. · boei.help, 15 Oct 2026
- Intended customers
- The company describes its customer profile as small and mid-sized businesses, agencies, e-commerce and service teams. · boei.help, 8 Oct 2026
- Languages
- The chatbot is advertised as supporting more than 95 languages. · boei.help, 15 Oct 2026
- Licence
- The WordPress connector is explicitly described as open-source software, while the hosted Boei service is proprietary SaaS. · wordpress.org, 15 Oct 2026
- Limit: analytics depth
- A G2 reviewer said the chatbot analytics could be more extensive and useful. · g2.com, 15 Oct 2026
Where Boei stands on Freedom251
- SMS Chatbot Software#12 of 32