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Best Speech Analytics Software in 2026

Speech analytics software helps teams examine conversations for signals related to sentiment, compliance, and coaching. Compare analysis mode and sentiment analysis with coaching features and compliance monitoring. Supported languages and data retention offer further details about coverage and handling, while free-plan availability and paid-from pricing help frame access and cost. Avoma, Symbl.ai, and Twilio Segment are among the entries, alongside Twilio Conversation Intelligence and Jiminny. Consider which kinds of conversations your team needs to review and which listed analysis, oversight, and coaching capabilities fit that work.

30 apps
Research read 23 Sept 2026
How the order is worked out

1

Jiminny

Free plan AndroidAPIExtension+4

Jiminny combines conversation capture with coaching, deal insights and CRM connections for sales teams.

7.3 Free plan · paid from $42/user/mo · 14-day trial Visit site
2

Symbl.ai

Free plan AndroidAPIiPhone+2

Symbl.ai offers conversation analysis APIs, SDKs and a language model, with both free and usage-based options.

7.1 Free plan Visit site
3

Avoma
by Avoma
Free trial AndroidAPIExtension+3

Avoma combines meeting capture, transcription, summaries, and action items, with a free view-only option for meeting records.

6.6 Free plan · paid from $19/user/mo (annual) · 14-day trial Visit site
4

Balto QA

Paid APIMacWeb+1

Balto QA combines automated scoring with live agent assistance, supervisor alerts, coaching, and call summaries.

6.0 Pricing on request Visit site
5

CTM Conversation Intelligence

Paid AndroidAPIiPhone+1

CTM Conversation Intelligence combines call analysis and scoring with live transcripts and coaching tools. Compare the plan’s included minutes and support availability with your team’s needs.

5.9 Visit site
6

ExecVision

Paid AndroidExtensioniPhone+1

ExecVision brings conversation analysis, alerting, scorecards, and coaching tools into one platform.

5.9 Pricing on request Visit site
7

Cresta

Paid APIExtensionWeb

Choose Cresta if a large enterprise operation needs AI agents, agent guidance, conversation analysis, and operational controls in one customer experience platform.

5.8 Pricing on request Visit site
8

CallMiner Eureka

Paid APIWeb

Eureka brings interaction analytics, agent support, and automation capabilities together for organizations with substantial conversation volumes.

5.7 Pricing on request Visit site
9

Clari Copilot

Paid APIWeb

Choose Clari Copilot if your revenue team needs live sales call guidance and wants buyer signals connected to pipeline and forecasting workflows.

5.7 Pricing on request Visit site
10

Revenue.io

Paid AndroidExtensioniPhone+1

Revenue.io groups sales calling, engagement, coaching, and AI across three plans for Salesforce teams.

5.6 Pricing on request Visit site
11

AgentAssist

Paid APIWeb

AgentAssist combines call analytics, quality review, coaching, and real-time assistance for contact centers.

5.5 Pricing on request Visit site
12

Feelingstream

Paid APIMacSelf-hosted+2

Feelingstream brings conversation analysis, quality scoring, transcription, and live agent guidance into one platform.

5.5 Pricing on request Visit site
13

Invoca

Paid APIWeb

Pick Invoca if phone conversions are central to your marketing and you need source attribution, call-quality analysis, and broad integrations.

5.5 Pricing on request Visit site
14

Modjo

Paid APIExtensionWeb

Modjo brings call transcription, CRM updates, and deal signals into a revenue intelligence platform with listed integrations and APIs.

5.5 Pricing on request Visit site
15

Salesloft

Paid AndroidAPIExtension+2

Salesloft combines sales engagement, conversation insights, account-team products, and revenue-leader tools in one platform.

5.5 Pricing on request Visit site
16

Daisee

Paid Web

Daisee combines automated QA, conversation analytics, risk detection, and contact-centre review tools in a web platform.

5.4 From $99/mo Visit site
17

StreamingSpeakerDiarization

Free plan

5.4 Free plan Visit site
18

QEval

Paid APIWeb

QEval covers a wide range of contact-center interactions and provides scoring, assistance, and analytics tools. Its pricing is deployment-specific, so teams need to discuss their plan with sales.

5.3 Pricing on request Visit site
19

Observe.AI Conversation Intelligence

Paid Web

Observe.AI combines customer-facing agents, human-agent guidance and interaction evaluation for enterprise contact centers.

5.2 Pricing on request Visit site
20

Thematic

Paid APIWeb

Thematic brings varied feedback into one analysis and workflow system for enterprise CX use.

5.2 From $25,000/yr Visit site
21

CallScriber

Paid

Choose CallScriber if your contact center or operations team needs to search, categorize, and review customer interactions at scale.

5.1 Pricing on request Visit site
22

Salesken

Paid Web

Sales teams looking for call guidance, interaction scoring, and conversation-based deal insights should consider Salesken.

5.1 Pricing on request Visit site
23

Verint Speech Analytics

Paid Self-hostedWeb

Choose Verint Speech Analytics if your organization needs to analyze voice interactions and bring call review, sentiment and quality information into a shared view.

5.1 Pricing on request Visit site
24

Whipnote

Paid APIWeb

Whipnote combines transcription, conversation measurements, sentiment analysis, and customizable dashboards in one paid service.

5.0 Visit site
25

Vocalyze

Paid Web

Vocalyze organizes recorded respondent feedback into categorized, searchable research reporting.

4.9 From €350 Visit site

#1Places #1, #2, #3, #4, #5 on this list can be bought by the makers of the software on it. See the price

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