Freedom251 › Speech Analytics Software
Invoca
What Invoca is
Invoca is a call-tracking and analytics platform for advertisers, publishers, and agencies that run pay-per-call programs. It links offline phone conversions to their marketing sources, helping teams evaluate call quality and campaign results. Dynamic number insertion can swap website numbers so inbound calls connect with session-level digital data, while keyword-level and landing-page tracking show which marketing details generated calls. Call recording and conversation intelligence are included. Signal AI applies machine learning, generative AI, and voice biometrics to conversations to surface usable insights. Invoca provides no-code and low-code connections for advertising, CRM, and contact-center platforms, plus developer APIs and webhooks. Its plans specify annual local or toll-free number allowances from 6,000 to 18,000 and custom Signal counts from 5 to 100. Depending on the plan, capabilities include IVRs, enhanced data capture, campaign syndication and bundling, payout assignment, intelligent routing, SIP, dynamic call routing, call whisper, PreSense, and affiliate-marketing features. Invoca states that its AI works within defined rules with real-time monitoring. It also states SOC 2 Type 2 certification and compliance with ISO 27001, HIPAA, GDPR, and CCPA, with private US or EU storage, redaction, encryption, and HIPAA BAAs.
Who it suits
Invoca suits advertisers, publishers, and agencies operating pay-per-call campaigns. It is geared toward teams that need marketing-source attribution for phone conversions, conversation analysis, and integrations with advertising, CRM, or contact-center systems.
What it does well
- Attributes offline calls to marketing sources
- Dynamic numbers connect calls with session data
- Keyword and landing-page tracking
- AI conversation analysis with voice biometrics
- No-code, low-code, API, and webhook integrations
- SOC 2 Type 2 and stated regulatory compliance
What to know first
- Pricing is available only by request
- No free plan
- Annual number and Signal allowances vary by plan
- Several advanced capabilities are plan-dependent
Limits
Plans cap annual local or toll-free numbers between 6,000 and 18,000 and custom Signals between 5 and 100. Features such as advanced IVR, enhanced data capture, routing, SIP, and affiliate tools depend on the selected plan.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Enterprise | 12,000 annual local or toll-free numbers · 50 custom Signals · enhanced data capture · advanced IVR · SAML SSO | On request |
| Performance Professional | 6,000 annual local or toll-free numbers · 5 custom Signals · campaign syndication and bundling · payout assignment | On request |
| Pro | 6,000 annual local or toll-free numbers · 5 custom Signals · call tracking, recording, IVRs, integrations, APIs and webhooks | On request |
| Elite | 18,000 annual local or toll-free numbers · 100 custom Signals · PreSense · intelligent call routing · SIP · affiliate marketing features | On request |
| Performance Enterprise | 12,000 annual local or toll-free numbers · 50 custom Signals · enhanced digital data capture · dynamic call routing · advanced IVR and call whisper | On request |
As invoca.com lists them, read 8 Oct 2026. The maker's own page has the final word.
Getting started
- Open the Invoca platform website
- Choose a plan with its annual number and Signal allowance
- Request pricing for the selected plan
- Connect advertising, CRM, or contact-center systems through available integrations
- Use APIs or webhooks when developer connections are needed
Verdict
Pick Invoca if phone conversions are central to your marketing and you need source attribution, call-quality analysis, and broad integrations. Look elsewhere if you require published pricing or a free plan.
Questions
How much does Invoca cost?
Invoca lists pricing on request rather than fixed public prices.
Is there a free plan?
No. Invoca is a paid service.
Which platforms does Invoca support?
It is available through web and API.
Does Invoca provide dynamic number insertion?
Yes. Its Pro plan can dynamically swap website numbers and associate calls with session-level digital data.
What integrations are available?
Invoca offers no-code and low-code integrations for advertising, CRM, and contact-center platforms, plus developer APIs and webhooks.
What compliance does Invoca state?
Invoca states SOC 2 Type 2 certification and compliance with ISO 27001, HIPAA, GDPR, and CCPA, and supports BAAs for HIPAA-covered entities.
Facts from Invoca's own pages
- AI governance
- Invoca says its predictive, generative, and agentic AI operate within defined rules and are monitored in real time. · invoca.com, 8 Oct 2026
- Call analytics
- Signal AI uses machine learning, generative AI, and voice biometrics to analyze conversations and surface actionable insights. · invoca.com, 8 Oct 2026
- Data protection
- Invoca says it stores data on private US and EU servers as directed by customers and uses redaction and encryption to protect sensitive information. · invoca.com, 8 Oct 2026
- Dynamic call tracking
- The Pro plan tracks inbound calls with dynamic numbers and can dynamically swap website phone numbers to associate calls with session-level digital data. · invoca.com, 8 Oct 2026
- Headquarters
- Santa Barbara, California, United States · invoca.com, 23 Sept 2026
- Integrations
- Invoca offers no-code and low-code integrations for advertising, CRM, and contact center platforms, as well as developer APIs and webhooks. · invoca.com, 8 Oct 2026
- Plan limits
- The listed plans specify annual local or toll-free number allowances and custom Signal counts, and pricing is offered by quote. · invoca.com, 8 Oct 2026
- Security and compliance
- Invoca states that it is SOC 2 Type 2 certified and compliant with ISO 27001, HIPAA, GDPR, and CCPA, and supports BAAs for HIPAA-covered entities. · invoca.com, 8 Oct 2026
- Support
- Invoca lists customer onboarding, customized success plans, video conference, phone, and email support, plus 24x7 platform availability and monitoring. · invoca.com, 8 Oct 2026
- What it does
- Invoca attributes offline phone call conversions to their marketing sources and helps teams measure call quality and campaign outcomes. · invoca.com, 8 Oct 2026
- Who it is for
- Invoca describes call tracking services for advertisers, publishers, and agencies running pay-per-call programs. · invoca.com, 8 Oct 2026
Where Invoca stands on Freedom251
- Speech Analytics Software#13 of 30
- Customer Interaction Analytics Software#13 of 29
- Sales Call Tracking Software#13 of 24
- Inbound Call Tracking Software#14 of 20
- Call Tracking Software#27 of 36
- Call Center Quality Management Software#18 of 24