For vendors

AdvertiseTop spots, featured rows, home sponsor Get listedAdd a product we don't cover yet Claim a listingFree: verify the domain, then correct your page Vendor dashboardNumbers, orders and placements

Vendor dashboard

Verint Speech Analytics

Verint Speech Analytics is ranked #10 of 37 in call center speech analytics software on Freedom251. It runs on Self-hosted, Web.

Verint Speech Analytics plans and pricing

Verint Speech Analytics Not published Custom pricing based on business needs verint.com · 3 Oct 2026

Compared on call center speech analytics software

Sentiment analysis: Yes

Best Verint Speech Analytics alternatives

Convin Free plan AndroidiOSWeb

Free6.5 Feelingstream apiMacself-hostedWebWin

5.5 SESTEK Text-to-Speech apiLinuxself-hostedWin

5.5 AmplifAI Quality Assurance apiself-hostedWeb

5.4 CallMiner Eureka apiWeb

5.4 Level AI Contact Center Analytics apiWeb

Verint Speech Analytics

Purpose: Analyzes words, phrases, categories, and themes across voice interactions to surface customer experience insights.
Coverage: The product is described as surfacing insights from 100% of voice interactions and analyzing up to 100% of calls for non-compliance.
Unified player: Its visual player combines transcripts, emotions, topics, screen recordings, and QA evaluations in one view.
Analytics: Analysis includes conversational themes, root cause analysis, emerging trends, sentiment, call maps, KPI calculations, and GenAI interaction summaries.
GenAI: Embedded Genie Bot lets analysts ask questions about a selected subset of unstructured calls and inspect individual calls to validate insights.
PII protection: The PII Redaction Bot automatically detects and redacts sensitive information from voice interactions without an additional product or service subscription.
Sentiment: Sentiment Bot scores voice and digital interactions and posts scores to the Verint CX Data Hub for analysis in the Data Insights Bot.
Integrations: Verint says its speech transcription can integrate with contact center applications such as PBX, CCaaS, CRM tools, and recorders.
Security: Verint states that speech data is encrypted in transit and at rest, and administrative controls let users select what data is stored and for how long.
Data handling: Verint says transcription data is not shared with third-party vendors or other customers.
Intended users: Verint identifies call centers and BPOs, banking, insurance and finance, healthcare, and retail and e-commerce as common industries for speech analytics.
Pricing and demo: Pricing is custom based on business needs, and the product page offers a free demo or consultation request.
Support: Verint describes services including implementation, ongoing support, education, training, and managed services.
Founded: 1994

Visit site Alternatives

Where it ranks on Freedom251

Best Call Center Speech Analytics Software in 2026#10 of 37
Best Speech Analytics Software in 2026#14 of 32
Best Customer Interaction Analytics Software in 2026#12 of 29

Is Verint Speech Analytics yours?

Claim it for free: prove the domain, then correct facts, plans and screenshots. An editor reviews every change.

Claim it free Promote Verint Speech Analytics

Sources

verint.com/speech-analytics/· checked 3 Oct 2026
verint.com/speech-to-text-transcription/· checked 3 Oct 2026
verint.com/services-support/· checked 3 Oct 2026