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TextGlobal SMS Chatbot
What TextGlobal SMS Chatbot is
TextGlobal SMS Chatbot is a no-code virtual assistant for businesses and organisations that want to service, support and engage customers. A drag-and-drop editor and predefined templates let teams build bots without coding. The service offers rule-based bots for immediate assistance and AI-powered, intent-based bots using natural language processing. Customer profiles and chat history can support personalized interactions, while the omnichannel platform is designed for customers’ preferred digital channels. Named integration examples include Microsoft, Salesforce, HubSpot, Adobe, Meta and BigCommerce. Chatbot and two-way APIs can connect custom bots with existing applications, CCaaS or CRM systems. The platform is available through Android, iOS, web and API, and is accessed online without a download. TextGlobal offers a complimentary trial for a proof of concept, with no duration stated. Two-Way Chat is described as bespoke, custom and post-paid, including an AI chatbot; pricing is on request. Professional services can build tailor-made bots, and 24/7 support is advertised.
Who it suits
TextGlobal suits startups through large corporate organisations that need customer chat across digital channels. It is useful for teams wanting no-code bot building, API connections and optional professional services.
What it does well
- No-code drag-and-drop chatbot builder
- Rule-based and AI intent-based bots
- Profiles and chat history support personalization
- Named CRM and commerce integrations
- Complimentary proof-of-concept trial
What to know first
- No free plan
- Pricing is provided on request
- Internet access is required
Limits
There is no free plan. Two-Way Chat is billed on bespoke, custom and post-paid terms, and the chatbot price is available on request.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| ChatBot (Two-Way Chat) | Custom, post-paid · Cloud-based contact centre · real-time chat via multiple channels · AI chatbot | On request |
As textglobal.co.uk lists them, read 4 Oct 2026. The maker's own page has the final word.
Getting started
- Open the TextGlobal chatbot website
- Register for the complimentary trial
- Access the online platform from an internet-connected device
- Use templates and the drag-and-drop editor to build a bot
- Connect supported applications through chatbot or two-way APIs
- Contact professional services for a tailor-made chatbot if needed
Verdict
TextGlobal SMS Chatbot combines visual bot building, AI intent handling, omnichannel delivery and integration APIs. Businesses should request pricing and confirm trial terms before choosing the bespoke post-paid option.
Questions
Is there a free trial?
Yes. TextGlobal invites businesses to register for a complimentary trial for proof-of-concept work.
Is there a free plan?
No. The service is listed as paid, with pricing available on request.
Which platforms can access it?
TextGlobal lists Android, iOS, web and API access. Its FAQ says the platform runs online on an internet-connected PC, laptop, tablet or mobile device without a download.
Which integrations are named?
The chatbot page names Microsoft, Salesforce, HubSpot, Adobe, Meta and BigCommerce as integration examples.
Can it connect to existing systems?
Yes. Chatbot and two-way APIs can connect custom bots with applications, CCaaS or CRM solutions.
What support is available?
TextGlobal says its professional services team can build tailor-made chatbots and advertises 24/7 professional support.
Facts from TextGlobal SMS Chatbot's own pages
- APIs
- Chatbot and two-way APIs can be used to build custom chatbots and integrate with existing applications, CCaaS or CRM solutions. · textglobal.co.uk, 4 Oct 2026
- Audience
- TextGlobal says its platform is designed for businesses and organisations ranging from startups to large corporate companies. · textglobal.co.uk, 4 Oct 2026
- Bot types
- The service offers rule-based chatbots for immediate assistance and intent-based chatbots using AI and natural language processing. · textglobal.co.uk, 4 Oct 2026
- Builder
- Users can create chatbots with a drag-and-drop editor and predefined templates without coding. · textglobal.co.uk, 4 Oct 2026
- Build tools
- Chatbots can be built with a drag-and-drop editor and predefined templates. · textglobal.co.uk, 4 Oct 2026
- Channels
- The maker describes the chatbot as supporting customers on their preferred digital channels through an omnichannel platform. · textglobal.co.uk, 4 Oct 2026
- Chatbot types
- The product offers rule-based and AI-powered intent-based chatbots using natural language processing. · textglobal.co.uk, 4 Oct 2026
- Company history
- TextGlobal says it was conceived in 2008 and describes itself as a UK digital marketing service provider. · textglobal.co.uk, 4 Oct 2026
- Customer context
- The product page describes personalized interactions using detailed customer profiles and chat history. · textglobal.co.uk, 4 Oct 2026
- Integrations
- The chatbot page names Microsoft, Salesforce, HubSpot, Adobe, Meta and BigCommerce as integration examples. · textglobal.co.uk, 4 Oct 2026
- Platform access
- The FAQ says the platform is accessed online and requires no download, using a PC, laptop, tablet or mobile device with internet access. · textglobal.co.uk, 4 Oct 2026
- Pricing
- The pricing page lists Two-Way Chat as Bespoke, Custom and Post-paid, and describes it as including an AI chatbot; it gives no chatbot-specific price. · textglobal.co.uk, 4 Oct 2026
- Professional services
- TextGlobal says its professional services team can build tailor-made chatbots to fit business requirements. · textglobal.co.uk, 4 Oct 2026
- Purpose
- TextGlobal describes the chatbot as a no-code virtual assistant for servicing, supporting and engaging customers. · textglobal.co.uk, 4 Oct 2026
- Security
- TextGlobal's FAQ says data security is its highest priority and that it does not pass on customer data or data uploaded into an account. · textglobal.co.uk, 4 Oct 2026
- Support
- TextGlobal says its professional services team can help build tailor-made chatbots and advertises 24/7 professional support on the chatbot page. · textglobal.co.uk, 4 Oct 2026
- Trial
- The maker invites businesses to register for a complimentary trial to deliver proof of concept; it does not state a trial duration on this page. · textglobal.co.uk, 4 Oct 2026
Where TextGlobal SMS Chatbot stands on Freedom251
- SMS Chatbot Software#18 of 32