Cobalt

Name: Cobalt
Price: 199 USD

Web · API · paid plans from $199/mo

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Freedom report

One barScore 5.0

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely1 of 6 device platforms
DocumentedPlans, terms and facts published

Cobalt is ranked #21 of 32 in SMS chatbot software on Freedom251. It runs on API, Web. There is no free plan. A free trial is offered. Paid plans start at $199/mo.

Cobalt plans and pricing

All plans

Growth $199/mo $199/mo iMessage $0.015/message · SMS $0.007/message · MMS $0.028/message · dedicated toll-free or 10DLC and iMessage numbers usecobalt.io · 4 Oct 2026

Pro $499/mo $499/mo iMessage $0.013/message · SMS $0.006/message · MMS $0.024/message · adds A/B popup testing, advanced analytics, AI conversation skills, API access and a Customer Success Manager usecobalt.io · 4 Oct 2026

Enterprise $999/mo $999/mo iMessage $0.010/message · SMS $0.004/message · MMS $0.020/message · adds short code and RCS availability, data warehouse sync, priority support and dedicated Slack channel usecobalt.io · 4 Oct 2026

Compared on SMS chatbot software

Free plan: No
Paid from: $199/mo
AI responses: Yes
Workflow builder: Yes
Two-way SMS: Yes
MMS support: Yes
API access: Yes

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The record

Product: Cobalt is an AI-native messaging platform for iMessage, SMS, MMS and RCS.
Campaigns and flows: Campaigns can target lists or segments, and automated flows can trigger on store events and branch by phone type.
AI conversations: Cobalt AI answers routine inbound questions in a brand voice and can hand conversations to the team.
List growth: The platform provides customizable popups and web forms, with AI segmentation using traffic source, browsing history and past orders.
Integrations: Listed integrations include Shopify, Recharge, Klaviyo, Mailchimp, HubSpot, Gorgias, Zendesk, Triple Whale, Yotpo, Zapier and Slack.
Integration limit: Salesforce is marked “Coming soon,” with native two-way sync described as on the way.
API: Cobalt offers a documented REST API and webhooks for custom integrations and real-time event data.
Compliance: The company says consent, opt-outs and quiet hours are built into the product.
Billing: Cobalt says incoming messages are free and failed messages are not billed; carrier fees for SMS and MMS pass through at cost.
Support: Cobalt lists live chat, email, Slack and phone support, plus one-to-one onboarding and migration assistance.
Audience: Cobalt says it serves ecommerce, service, appointment and support businesses, as well as agencies and enterprise teams.
Company location: Cobalt says it is based in Orlando, Florida, with a distributed team across five other countries.
Headquarters: Orlando, Florida, United States
Price from: $199/mo

Where it ranks on Freedom251

Best SMS Chatbot Software in 2026#21 of 32

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Sources

usecobalt.io· checked 4 Oct 2026
usecobalt.io/integrations/· checked 4 Oct 2026
usecobalt.io/about/· checked 4 Oct 2026
usecobalt.io/pricing/· checked 4 Oct 2026