TextIt

Web · API · paid plans from $25/mo

Freedom report

One barScore 5.0

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely1 of 6 device platforms
DocumentedPlans, terms and facts published

TextIt is ranked #22 of 32 in SMS chatbot software on Freedom251. It runs on API, Web. There is no free plan. A free trial is offered. Paid plans start at $25/mo.

TextIt plans and pricing

All plans

Free Trial Free 100 Contacts textit.com · 2 Oct 2026

Paid plan $25/mo per month 1,000 Messaged Contacts · Additional messaged contacts $0.01/mo · Unlimited Messages · 200 Flows · 200 Groups · 200 Campaigns · 10 Channels · 10 Integrations · 10 User Logins textit.com · 2 Oct 2026

Large-scale plan Not published 100,000+ Messaged Contacts textit.com · 2 Oct 2026

Compared on SMS chatbot software

Free plan: No
Paid from: $25/mo
AI responses: Yes
Workflow builder: Yes
Two-way SMS: Yes
Interactive menus: Yes
MMS support: Yes
API access: Yes

Best TextIt alternatives

See all 20

Two bars Crisp Free tier No. 1$45/mo6.7 Two bars Jack The Butler Free tier No. 2Free6.6 One bar AthenaText Free tier No. 3$49/mo6.4 One bar Clickatell SMS API Free tier No. 4Free6.4 One bar ConvoCore Free tier No. 5$29/mo6.4 One bar Gupshup Free tier No. 6Free6.4

The record

Purpose: TextIt is a hosted communication solution for creating interactive SMS, voice and social-media workflows.
Channels: TextIt supports 20+ messaging channels, including SMS, WhatsApp, voice/IVR, Telegram, Messenger and Viber.
Flow builder: The Flow Designer builds chatbots with drag-and-drop editing, custom field splits and multilingual support.
Contact database: The contact database supports custom fields for tracking customers, leads and team members.
Human handoff: Tickets let flows escalate conversations to human agents with conversation history, contact fields and account context.
Integrations: TextIt provides custom webhooks, Zapier connections to 2,000+ apps and connections for OpenAI, Anthropic, Google AI and DeepSeek keys.
API: TextIt provides a RESTful JSON API with endpoints for contacts, flows, messages, campaigns, channels, tickets and other workspace data.
Security: TextIt hosts with Amazon Web Services in the United States, protects servers with firewalls, uses FIPS-140-2-compliant encrypted access channels and encrypts data at rest.
Anonymization: Anonymization replaces contact names with random codes and removes addresses while retaining UUIDs, groups, language preferences and custom fields.
Privacy rights: TextIt states that users can access, correct, update or request deletion of personal information and can request total account deletion.
Support: TextIt provides a support center covering flows, contacts, messages, channels, AI, integrations, FAQs and troubleshooting.
Audience: TextIt is positioned for non-profits, education and research, businesses and care teams.
Price from: $25/mo

Where it ranks on Freedom251

Best SMS Chatbot Software in 2026#22 of 32

Is TextIt yours?

Claim it for free: prove the domain, then correct facts, plans and screenshots. An editor reviews every change.

Claim it free Promote TextIt

Sources

textit.com/policy/· checked 2 Oct 2026
textit.com/features/· checked 2 Oct 2026
textit.com/api/v2/· checked 2 Oct 2026
help.textit.com/en/article/hosting-data-security-compli· checked 2 Oct 2026
help.textit.com· checked 2 Oct 2026
textit.com· checked 2 Oct 2026
textit.com/pricing· checked 2 Oct 2026