ChatterMate

What ChatterMate is

ChatterMate is a web-based chatbot platform with tools for generating AI bots, designing conversation flows, answering questions from a knowledge base, and handing conversations to a person. It supports multichannel deployment. Its plans set different limits for agents, knowledge sources, source sub-pages, monthly messages, and data retention. The Free plan costs nothing and includes one agent, one knowledge source, up to 10 sub-pages per source, 300 messages per month, and 30-day data retention. Base costs $19 a month, billed monthly, and includes five agents, five knowledge sources, up to 30 sub-pages per source, 1,000 messages per month, and 90-day retention. Pro costs $39 a month, billed monthly, and includes 10 agents, 20 knowledge sources, up to 50 sub-pages per source, 10,000 messages per month, and 1080-day retention. ChatterMate also lists 1,000 included conversations as a product fact; plan limits are stated separately in monthly messages.

Who it suits

ChatterMate suits organizations looking for a web-based chatbot with visual flow design, knowledge-base answers, and human handoff. The free tier fits a small setup, while Base and Pro raise agent, source, message, and retention allowances.

Limits

Free allows one agent, one knowledge source, 10 sub-pages per source, 300 messages per month, and 30-day data retention. Base raises those limits to five agents, five sources, 30 sub-pages per source, 1,000 messages per month, and 90-day retention.

Getting started

1. Open the ChatterMate website.
2. Start with the Free plan or choose Base at $19 a month or Pro at $39 a month.
3. Create an AI bot using the visual flow builder.
4. Add a knowledge source within the selected plan’s limits.
5. Deploy across multiple channels.

Verdict

ChatterMate offers a free starting tier and two paid plans with higher usage and retention limits. Compare the monthly message allowances with your needs; the listed plans specify messages, while the product fact separately gives an included-conversations figure.