Side by side
AgentDesk vs ChatterMate
Both stand on ai customer service agents. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free plan APISelf-hostedWeb
Support teams seeking a free, open-source web platform with ticketing, routing, multiple messaging channels, and human handoff should consider AgentDesk. Teams needing a platform beyond web or channels outside those listed should look elsewhere.
Visit AgentDesk
Free plan Web
ChatterMate offers a free starting tier and two paid plans with higher usage and retention limits. Compare the monthly message allowances with your needs; the listed plans specify messages, while the product fact separately gives an included-conversations figure.
Visit ChatterMateThe facts
| AgentDesk | ChatterMate | |
|---|---|---|
| Free plan | Yes | Yes |
| Open source | Not published | Not published |
| Runs on | API, Self-hosted, Web | Web |
| Lowest paid plan | Not published | Base: $19 a month |
| Plans published | None | 3 |
| Maker | Not published | Not published |
| Website | agent-desk.huabei.pro | chattermate.chat |
| On ai customer service agents | #1 of 56 | #3 of 56 |
AgentDesk: what it does well
- Free and open source.
- Supports web widgets and a standalone customer chat page.
- Includes WeChat Official Account and WeCom Customer Service channels.
- Ticketing workflows and routing automation are available.
- Supports a knowledge base, workflow actions, and human handoff.
What to know first
- The listed platform is web.
- Its listed channel coverage centers on web, WeChat, WeCom, and Open IM.
ChatterMate: what it does well
- Includes AI bot generation and a visual flow builder.
- Supports knowledge-base answers and human handoff.
- Free plan includes 300 messages per month.
- Pro includes 10,000 messages per month.
What to know first
- Free plan is limited to one agent.
- Free plan allows one knowledge source and 30-day retention.
- Base costs $19 a month.
- Pro costs $39 a month.
Alternatives to AgentDesk Alternatives to ChatterMate The whole list