CustomGPT.ai

Name: CustomGPT.ai
Price: 99 USD

Free trial APIWeb

What CustomGPT.ai is

CustomGPT.ai is a no-code platform for building business AI agents that answer questions from an organization’s own content. Agents use supplied context and can provide citations linking answers to source material. The service accepts more than 1,400 formats, including websites, office files, YouTube videos, audio, and podcasts. Connections include Google Drive, SharePoint, OneDrive, Dropbox, Confluence, Zendesk, WordPress, HubSpot, Notion, YouTube, Shopify, and Zapier. Agents can be embedded on websites, used as live chat, or connected through the API; Standard includes RAG API access. The company states that data is encrypted with SSL in transit and 256-bit AES at rest, is SOC 2 Type 2 certified and GDPR compliant, and is not used to train models. Standard costs $99.00 USD monthly or $89/month annually. A seven-day trial requires a credit card.

Who it suits

CustomGPT.ai fits businesses that want AI agents built from internal content without coding. It also suits teams needing website, chat, or API deployment and optional human handoff.

What it does well

Supports more than 1,400 document formats
Agents can return citations to sources
Website, chat, and API deployment options
Listed SOC 2 Type 2 and GDPR compliance
Customer data is not used for model training

What to know first

No free plan is listed
Seven-day trial requires a credit card
Query or word limits can stop agent activity
Premium and Enterprise pricing may be higher

Plans

Plan	Billed and limits	Price
Standard	Monthly; $89/month billed annually · 10 agents · 1,000 queries/month · 5,000 documents/agent · 60 million words storage · 3 team members · RAG API access	$99 a month
Premium	Monthly; $449/month billed annually · 25 agents · 5,000 queries/month · 20,000 documents/agent · 300 million words storage · 5 team members · auto-sync website content · remove CustomGPT.ai branding	$499 a month
Enterprise	Custom · Flexible limits on data, queries, and seats · custom workflows · dedicated solutions engineering and account team · custom SSO and DPA	On request

As customgpt.ai lists them, read 8 Oct 2026. The maker's own page has the final word.

Verdict

CustomGPT.ai combines broad content ingestion, cited answers, and multiple deployment channels for business agents. Prospective users should check plan limits and the automatic post-trial charge terms before starting.

Facts from CustomGPT.ai's own pages

AI bot generation: Yes · customgpt.ai, 20 Sept 2026
API: The Standard plan includes RAG API access, and the site links to a RAG API reference for developers. · customgpt.ai, 8 Oct 2026
Compliance: The company states that CustomGPT.ai is SOC 2 Type 2 certified and GDPR compliant. · customgpt.ai, 8 Oct 2026
Data sources: The platform supports over 1,400 document formats, including website content, office documents, YouTube videos, audio, and podcasts. · customgpt.ai, 8 Oct 2026
Data use: The company says customer data is not used to train AI models and bots do not share data with one another. · customgpt.ai, 8 Oct 2026
Deployment: Agents can be embedded on websites, used as live chat, or integrated into systems through the API. · customgpt.ai, 8 Oct 2026
Deployment channels: multichannel · customgpt.ai, 20 Sept 2026
Free plan: No · customgpt.ai, 20 Sept 2026
Grounded answers: The company says its agents use provided context and can return citations linking responses to their sources. · customgpt.ai, 8 Oct 2026
Human handoff: Yes · customgpt.ai, 20 Sept 2026
Integrations: Listed integrations include Google Drive, SharePoint, OneDrive, Dropbox, Confluence, Zendesk, WordPress, HubSpot, Notion, YouTube, Shopify, and Zapier. · customgpt.ai, 8 Oct 2026
Intended users: The about page describes the product as business AI intended to make AI accessible without technical expertise. · customgpt.ai, 8 Oct 2026
Knowledge-base answers: Yes · customgpt.ai, 20 Sept 2026
Limits: The pricing FAQ says that hitting a word limit stops indexing new data, while hitting a query limit stops the agent from responding to queries. · customgpt.ai, 8 Oct 2026
Product: CustomGPT.ai is a no-code platform for building business AI agents that answer questions using an organization’s own content. · customgpt.ai, 8 Oct 2026
Security: The security page states that data is encrypted in transit with SSL and at rest with 256-bit AES encryption. · customgpt.ai, 8 Oct 2026
Paid from: 89 · customgpt.ai, 20 Sept 2026
Support: The pricing page describes Enterprise as including white-glove onboarding, continuous training, and a dedicated solutions engineering and account team. · customgpt.ai, 8 Oct 2026
Trial: The company offers a seven-day trial and says a credit card is required and the selected plan is charged automatically when the trial ends unless canceled. · customgpt.ai, 8 Oct 2026