AnyChat
What AnyChat is
AnyChat is a customer support platform combining a shared inbox, knowledge base, ticketing, automation, and bots. Its inbox brings Messenger, Instagram, WhatsApp, and other conversations into one dashboard for assignment, tagging, and tracking. Teams can create no-code flows, route requests by channel, intent, or customer segment, and hand conversations to human agents. A website widget lets visitors use live chat, WhatsApp, Messenger, or other channels from one place. Incoming emails can become tickets automatically, with configurable statuses, priorities, types, filters, and assignments. The knowledge base supports a custom domain and articles with text, images, videos, and code blocks. Listed channels include WhatsApp Business, Facebook Messenger, Instagram DM, Twilio SMS, Telegram, Viber, LINE, WeChat, Zalo, website chat, and an API channel. AnyChat supports Android, iOS, web, and API access, with REST APIs and event webhooks. Plans include a free option, paid plans from $9/mo, and a 14-day trial.
Who it suits
AnyChat suits customer support teams managing multiple messaging channels, tickets, knowledge articles, and automated or human conversations. Mobile apps support inbox work on iOS and Android.
What it does well
- Shared inbox across many channels
- No-code conversation flow builder
- Automatic ticket creation from email
- Knowledge base supports rich article content
- Free plan and 14-day trial
What to know first
- Sensitive-data processing is prohibited by terms
- Security of information transmission cannot be guaranteed
- Free plan retains data for 30 days
- Some plans limit workspaces and widgets
Limits
The Free plan includes one workspace, one widget, and 30 days of data retention. Starter lists three widgets, three or more team members, three AI agents, and 60-day retention; Advanced lists three workspaces, five widgets, five or more team members, five AI agents, and 90-day retention.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Starter | 1 workspace · 3 widgets · 3+ team members · All x 1 channels · 3 AI agents · 60-day data retention | $9 a month |
| Advanced | 3 workspaces · 5 widgets · 5+ team members · All x 3 channels · 5 AI agents · 90-day data retention | $14 a month |
| Growth | 25+ team members · unlimited access to all features | $19 a month |
| Free | 1 workspace · 1 widget · live chat · 30-day data retention | Free |
As anychat.one lists them, read 7 Oct 2026. The maker's own page has the final word.
Getting started
- Open the AnyChat website
- Choose the Free plan or a paid plan
- Connect the channels your team uses
- Create a website widget or knowledge base
- Build no-code bot flows and configure ticket rules
- Invite team members and connect listed integrations
Verdict
AnyChat brings multichannel conversations, ticketing, knowledge content, and bots into one service. Review its sensitive-data terms and plan limits when assessing it for support operations.
Questions
Is there a free plan?
Yes. The Free plan costs nothing and includes one workspace, one widget, and 30 days of data retention.
What do paid plans cost?
Starter is $9 a month, Advanced is $14 a month, and Growth is $19 a month.
Which platforms are supported?
AnyChat lists Android, iOS, web, and API access.
Is there a trial?
Yes. AnyChat lists a 14-day trial.
Which messaging channels can connect?
Listed channels include website live chat, WhatsApp Business, Facebook Messenger, Instagram DM, Twilio SMS, Telegram, Viber, LINE, WeChat, Zalo, and an API channel.
Who makes AnyChat?
The site identifies the company as AnyChat LLC and displays “Meta Business Solution Provider.”
Facts from AnyChat's own pages
- AI bot generation
- Yes · anychat.one, 22 Sept 2026
- AI providers
- The homepage says users can choose an AI provider and names OpenAI, OpenRouter, Gemini, DeepSeek, Claude, and Grok. · anychat.one, 7 Oct 2026
- API
- The homepage says AnyChat can be integrated with REST APIs and event webhooks. · anychat.one, 7 Oct 2026
- Bots
- The platform supports no-code conversation flows, routing by channel, intent, and customer segment, and handoff to human agents. · anychat.one, 7 Oct 2026
- Company
- The site identifies the company as AnyChat LLC and displays “Meta Business Solution Provider.” · anychat.one, 7 Oct 2026
- Deployment channels
- multichannel · anychat.one, 22 Sept 2026
- Free plan
- Yes · anychat.one, 22 Sept 2026
- Human handoff
- Yes · anychat.one, 22 Sept 2026
- Integrations
- Listed integrations include reCAPTCHA, Cloudflare Turnstile, Telegram, Twilio, and Google Sheets. · anychat.one, 7 Oct 2026
- Knowledge base
- The knowledge base supports a custom domain and articles containing text, images, videos, and code blocks. · anychat.one, 7 Oct 2026
- Messaging channels
- The channels page lists website live chat, WhatsApp Business, Facebook Messenger, Instagram DM, Twilio SMS, Telegram, Viber, LINE, WeChat, Zalo, and an API channel. · anychat.one, 7 Oct 2026
- Mobile app
- AnyChat describes a mobile experience for iOS and Android with inbox and conversation views, push-notification-friendly screens, predefined replies, AI help, and reassignment. · anychat.one, 7 Oct 2026
- Privacy and security
- The privacy policy says customer data is stored on servers in the European Union, including Germany, and that transfers from the EEA, UK, or Switzerland may use EU Standard Contractual Clauses. · anychat.one, 7 Oct 2026
- Product
- AnyChat combines a support inbox, knowledge base, ticketing system, automation, and bots for customer support teams. · anychat.one, 7 Oct 2026
- Security limits
- The privacy policy says AnyChat takes reasonable and appropriate safeguards but cannot guarantee the security of personal information in transmission or storage. · anychat.one, 7 Oct 2026
- Sensitive data
- The terms say customers subject to regulations such as HIPAA are responsible for determining suitability, and the terms prohibit using the service to collect, manage, or process sensitive information. · anychat.one, 7 Oct 2026
- Shared inbox
- The shared inbox brings customer conversations from Messenger, Instagram, WhatsApp, and other channels into one dashboard, where they can be assigned, tagged, and tracked. · anychat.one, 7 Oct 2026
- Paid from
- 9 · anychat.one, 22 Sept 2026
- Ticketing
- AnyChat says incoming emails can become tickets automatically, tickets can be auto-assigned, and teams can configure statuses, priorities, types, and filters. · anychat.one, 7 Oct 2026
- Visual flow builder
- Yes · anychat.one, 22 Sept 2026
- Website widget
- The website widget lets visitors contact a business through live chat, WhatsApp, Messenger, or other channels from one place. · anychat.one, 7 Oct 2026
Where AnyChat stands on Freedom251
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