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Best Customer Service Voicebots in 2026

Customer service voicebots are built for phone-based conversations, and their listed features can help you assess how they fit into support work. Compare helpdesk integrations and knowledge sources with human handoff, which is relevant when a caller needs assistance from a person. Supported languages, monthly call minutes, and whether a phone number is included help clarify coverage. Also compare free-plan availability and paid-from pricing. Viotalk, AIOnCalls, and Zencia AI Customer Support Agent are among the entries, alongside BOTfriends AI Voicebot and Wittify AI. Match these capabilities to the languages, call volume, and support setup you need.

  1. 1

    Guzli

    Free plan Open source APIExtensionWeb

    Choose Guzli if you want customer-facing agents that can work from connected knowledge, follow procedures, and hand conversations to staff.

    8.9 Visit site
  2. 2

    AIOnCalls

    Free plan APIWeb

    AIOnCalls combines call handling, CRM updates and integrations for businesses that want to automate phone conversations. Check the per-minute charges and phone-number requirement when choosing a plan.

    7.4 Free plan · paid from $49/mo Visit site
  3. 3

    BOTfriends AI Voicebot

    by BOTfriends AI Voicebot
    Free plan APISelf-hostedWeb

    BOTfriends AI Voicebot combines call automation with multi-step service processes, business-system integrations, and conversation analysis.

    7.4 From €500/mo · 14-day trial Visit site
  4. 4

    Phreesia VoiceAI

    Free plan AndroidiPhoneWeb

    VoiceAI combines routine patient call handling with escalation and chart logging. Pricing is on request, and the listed free plan does not specify its duration or access terms.

    7.0 Pricing on request Visit site
  5. 5

    Wittify AI

    by Wittify AI
    Free plan AndroidAPIiPhone+2

    Choose Wittify AI if you want a visual flow builder alongside knowledge-base answers and human handoff, with a free plan available.

    6.9 Free plan · 14-day trial Visit site
  6. 6

    Zencia AI Customer Support Agent

    Free plan Web

    Zencia combines automated customer responses with actions, audit logs, and human handoff. Review the plan’s minute allowance and the differing language descriptions when assessing fit.

    6.5 Free plan · paid from $31/mo Visit site
  7. 7

    Floo AI Customer Support Agent

    Free trial APIWeb

    Floo combines voice support automation with knowledge retrieval, routing, ticket creation, and human handoff. The free trial helps teams evaluate it, but ongoing use is paid by the minute.

    6.1 From $0.09 Visit site
  8. 8

    Instadesk AI VoiceBot

    Free trial APIWeb

    VoiceBot combines outbound calling and lead workflows with language and CRM features. Buyers should clarify custom pricing and data-location details for their deployment.

    6.0 Pricing on request · 15-day trial Visit site
  9. 9

    Jetcall AI Voice Agent

    Free trial APIWeb

    Jetcall combines automated phone support, helpdesk workflows, and human escalation for SaaS teams.

    6.0 From $79/mo · 3-day trial Visit site
  10. 10

    Quo

    by Quo
    Free trial AndroidAPIiPhone+3

    Quo combines business calling across desktop and mobile platforms with call routing and voicemail features.

    6.0 From $15/user/mo (annual) · 7-day trial Visit site
  11. 11

    Arrowhead AI

    Paid APISelf-hosted

    Arrowhead AI combines voice automation with live call actions, human handoff, and enterprise deployment options.

    5.8 Pricing on request Visit site
  12. 12

    AssistYou

    Paid APIWeb

    Consider AssistYou if you need multilingual voice agents, contextual handoff to human staff and conversation analysis.

    5.7 Pricing on request Visit site
  13. 13

    OhMD AI Agents

    Paid AndroidAPIiPhone+1

    Choose OhMD AI Agents if your healthcare team needs broad patient messaging automation with EHR workflows and human handoff.

    5.7 From $300/mo Visit site
  14. 14

    Infinite Forces (Infinity)

    Paid APIWeb

    Infinity combines round-the-clock call coverage with booking tasks, integrations, and configurable action controls.

    5.6 From $599/mo Visit site
  15. 15

    boost.ai

    by boost.ai
    Paid APIWeb

    Consider boost.ai if your organization needs conversational automation spanning voice and digital support, with agent actions, handoffs, and enterprise security controls.

    5.4 Pricing on request Visit site
  16. 16

    NextAI Labs Voice Agents

    Paid APIWeb

    NextAI Labs brings voice, messaging, and support workflows together and lists broad integrations and language support.

    5.4 Pricing on request Visit site
  17. 17

    Triviat AI Voice Agent

    Free trial Web

    Triviat combines voice agents with messaging channels, human handoff, and a broad set of stated integrations. The listed plans include usage limits, with setup and extra-use charges also specified.

    5.4 Visit site
  18. 18

    Viotalk

    Paid AndroidAPIiPhone+1

    Viotalk combines AI call handling with messaging and workspace tools, including connections to business systems through MCP.

    5.4 Visit site
  19. 19

    Decagon

    Paid APIWeb

    Choose Decagon if your support operation needs its combination of five channels, workflow actions, human handoff, multilingual support, voice support, and API access.

    5.3 Pricing on request Visit site
  20. 20

    Linear Health Voice AI

    Paid Web

    Linear Health Voice AI focuses on automated healthcare calls tied to scheduling and EHR records. Its stated compliance controls and human escalation support organizations with defined call workflows.

    5.3 From $1,000/mo Visit site
  21. 21

    Parloa

    Paid APIWeb

    Choose Parloa if your enterprise needs tools to build, monitor, and improve customer-facing AI agents across several interaction channels.

    5.3 Pricing on request Visit site
  22. 22

    ClusterX Customer Support Agents

    Paid Web

    Choose ClusterX if your business needs custom voice and chat agents tied to its own documents and support processes. The free AI Audit offers a starting point for identifying automation opportunities.

    5.2 Pricing on request Visit site
  23. 23

    Omind Voice AI

    by Omind Voice AI
    Paid API

    Consider Omind Voice AI if your organization handles high call volumes and needs multilingual conversations, system integrations, and contextual human handoff.

    5.2 Pricing on request Visit site
  24. 24

    PolyAI

    Paid APIWeb

    PolyAI offers enterprise dialog agents across multiple customer channels, with agent-building tools and a broad integration catalog.

    5.2 Pricing on request Visit site
  25. 25

    Leverage AI Voice Agent

    Paid

    Choose Leverage AI Voice Agent if your business wants round-the-clock automated call support and help with common customer requests.

    5.1 From €199 Visit site

#1Places #1, #2, #3, #4, #5 on this list can be bought by the makers of the software on it. See the price

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