Best Mystery Shopping Software in 2026
Updated
Coordinating mystery shopping involves organizing assignments, supporting shoppers in the field, and reviewing what they report. Compared on assignment scheduling, evidence collection, and report form builders, these entries offer criteria for evaluating how visits and findings are handled. A mobile shopper app and shopper portal are relevant to shopper participation, while results analytics and shopper payments cover other parts of the process. Check free-plan availability and paid-from pricing, too. Gigwalk, Field Agent, and Mystery Management are among the names to compare for your workflow.
3 of 9 with known pricing have a free tier;0 apps show full bars: free, open, on most devices and documented.
| # | App | Signal | Free tier | Open code | Devices | From | Score |
|---|---|---|---|---|---|---|---|
| 1 | GigwalkWeb · Android · iPhone · API | Three bars | 3 of 6 | Free | 6.6 | ||
| 2 | Field AgentWeb · Android · iPhone · API | Three bars | 3 of 6 | Free | 6.5 | ||
| 3 | Mitti TrainingWeb · Android · iPhone | Three bars | 3 of 6 | $2/mo | 6.5 | ||
| 4 | iSecretShopWeb · Android · iPhone | Two bars | 3 of 6 | 5.6 | |||
| 5 | Mystery ManagementWeb · Android · iPhone | Two bars | 3 of 6 | 5.6 | |||
| 6 | PRISM Mystery Shopping PlatformWeb · Android · iPhone · API | Two bars | 3 of 6 | 5.6 | |||
| 7 | Shopmetrics NEXTWeb · Android · iPhone | Two bars | 3 of 6 | 5.6 | |||
| 8 | MobiAuditAndroid · iPhone | One bar | 2 of 6 | 5.5 | |||
| 9 | MemberXPWeb | One bar | 1 of 6 | 5.4 | |||
| 10 | Qmoxi RetailWeb | One bar | 1 of 6 | 5.4 | |||
| 11 | QSCheckWeb | One bar | 1 of 6 | 5.4 | |||
| 12 | CheckerWeb · Android · iPhone · API | Two bars | No | 3 of 6 | €50/mo | 5.2 | |
| 13 | HyperspaceWeb · Android · iPhone · Self-hosted | Two bars | No | 3 of 6 | €55/mo | 5.2 | |
| 14 | IntouchCheckWeb · Android · iPhone | Two bars | 3 of 6 | 5.2 | |||
| 15 | BeMyEyeWeb · Android · iPhone · API | Two bars | 3 of 6 | 5.1 | |||
| 16 | GuestScopeWeb | No signal | 1 of 6 | 5.1 | |||
| 17 | InspectWrk (formerly Inspectly360)Web · Android · iPhone · Self-hosted · API | Two bars | No | 3 of 6 | $29/mo | 5.1 | |
| 18 | ClientSmartWeb | One bar | No | 1 of 6 | $1.50/mo | 5.0 | |
| 19 | KPI Mystery Shopping PlatformWeb | One bar | No | 1 of 6 | 5.0 | ||
| 20 | MebiusWeb | One bar | 1 of 6 | 5.0 | |||
| 21 | PraemialisWeb | One bar | No | 1 of 6 | $750/mo | 5.0 |
Compare all 21 in a table
| # | App | Score | Free plan | Paid from | Shopper portal | Assignment scheduling |
|---|---|---|---|---|---|---|
| 1 | Gigwalk | 6.6 | Yes | Yes | ||
| 2 | Field Agent | 6.5 | Yes | Yes | ||
| 3 | Mitti Training | 6.5 | Yes | Yes | ||
| 4 | iSecretShop | 5.6 | Yes | Yes | ||
| 5 | Mystery Management | 5.6 | Yes | Yes | ||
| 6 | PRISM Mystery Shopping Platform | 5.6 | Yes | Yes | ||
| 7 | Shopmetrics NEXT | 5.6 | Yes | Yes | ||
| 8 | MobiAudit | 5.5 | Yes | Yes | Yes | |
| 9 | MemberXP | 5.4 | Yes | Yes | ||
| 10 | Qmoxi Retail | 5.4 | Yes | Yes | ||
| 11 | QSCheck | 5.4 | Yes | |||
| 12 | Checker | 5.2 | No | Yes | Yes | |
| 13 | Hyperspace | 5.2 | No | Yes | ||
| 14 | IntouchCheck | 5.2 | Yes | Yes | ||
| 15 | BeMyEye | 5.1 | No | Yes | Yes | |
| 16 | GuestScope | 5.1 | Yes | Yes | ||
| 17 | InspectWrk (formerly Inspectly360) | 5.1 | No | |||
| 18 | ClientSmart | 5.0 | Yes | Yes | ||
| 19 | KPI Mystery Shopping Platform | 5.0 | No | Yes | Yes | |
| 20 | Mebius | 5.0 | No | Yes | Yes | |
| 21 | Praemialis | 5.0 | No | 750 /mo | Yes | Yes |
Is your app on this list?
Numbered spots on this list can be sponsored, and a sponsored row is labelled as paid.