ClientSmart is ranked #18 of 21 in mystery shopping software on Freedom251. It runs on Web. There is no free plan. Paid plans start at $1.50/mo.
ClientSmart plans and pricing
All plansPer-shop fees (over 25,000 shops) $1.50/mo Monthly based on total shops completed; base fee is credited toward shop charges. Over 25,000 shops completed · $1.50 per shop clientsmart.com · 4 Oct 2026
Per-shop fees (15,001–25,000 shops) $2/mo Monthly based on total shops completed; base fee is credited toward shop charges. 15,001–25,000 shops completed · $2.00 per shop clientsmart.com · 4 Oct 2026
Per-shop fees (10,001–15,000 shops) $2.50/mo Monthly based on total shops completed; base fee is credited toward shop charges. 10,001–15,000 shops completed · $2.50 per shop clientsmart.com · 4 Oct 2026
Per-shop fees (5,001–10,000 shops) $3/mo Monthly based on total shops completed; base fee is credited toward shop charges. 5,001–10,000 shops completed · $3.00 per shop clientsmart.com · 4 Oct 2026
Per-shop fees (1,001–5,000 shops) $3.50/mo Monthly based on total shops completed; base fee is credited toward shop charges. 1,001–5,000 shops completed · $3.50 per shop clientsmart.com · 4 Oct 2026
Per-shop fees (501–1,000 shops) $4/mo Monthly based on total shops completed; base fee is credited toward shop charges. 501–1,000 shops completed · $4.00 per shop clientsmart.com · 4 Oct 2026
Compared on mystery shopping software
- Shopper portal
- Yes
- Assignment scheduling
- Yes
- Report form builder
- Yes
- Evidence collection
- multiple
- Shopper payments
- Yes
- Results analytics
- Yes

