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Best Online Reputation Management Software in 2026

Use online reputation management software to keep track of customer mentions and reviews, and to handle feedback across the channels that matter to your business. Compared on mention monitoring, monitored channels, review response tools and review request automation, the entries show different ways to manage those tasks. Sentiment analysis and location limits offer more points to weigh, while free plans and paid-from pricing help you compare access and cost. AI Review Sensor, Reviewgrower and AppReply are among the options shown. Consider which locations and channels you need to cover, and whether gathering reviews, monitoring feedback or responding to it is the priority.

61 apps
Research read 23 Sept 2026
How the order is worked out

1

Bitrated

Free plan Open source APIWeb

Bitrated combines reputation features with a multisignature dispute-resolution option and a public read-only API.

9.0 Free plan Visit site
2

Trustindex

Free plan Open source AndroidAPIExtension+6

Choose Trustindex if you want to collect and display reviews alongside social feeds, with campaign triggers and review management tools.

8.6 Visit site
3

GuestRevu
by GuestRevu
Free plan AndroidAPIiPhone+1

Choose GuestRevu if your hospitality team needs guest surveys alongside review monitoring, response tools, and feedback analysis.

7.5 Free plan Visit site
4

Podium Webchat
by Podium Webchat
Free plan AndroidExtensioniPhone+3

Podium Webchat connects website conversations with text messaging and shared-inbox workflows. Businesses should check the custom quote process for pricing and note the requirements for Podium Pass.

7.4 Free plan · pricing on request Visit site
5

AI Review Sensor

Free plan Web

AI Review Sensor combines reply drafting, controlled automation, review triage, and analytics for three live platforms.

7.3 Free plan · paid from $39.99/mo Visit site
6

BrandYourself

Free plan Web

BrandYourself offers reputation monitoring, privacy tools and managed campaign services. Its paid options have stated costs, and the FAQ excludes refunds for Premium DIY subscriptions.

7.2 Free plan · paid from $99/yr Visit site
7

LocalClarity
by LocalClarity
Free plan APIWeb

LocalClarity combines review monitoring, response workflows, automation, and analytics for multi-location use. Check the per-location pricing and current review-generation limits against your needs.

7.1 From $8/mo (annual) Visit site
8

Qualtrics
by Qualtrics
Free plan API

Qualtrics offers a limited free survey account and a paid research plan with shared responses and additional question types.

6.9 Free plan · paid from $420/mo (annual) · 30-day trial Visit site
9

rater8
by rater8
Free plan Web

rater8 combines review collection, monitoring, response assistance, and display features for patient feedback.

6.9 Free plan · paid from $89/mo Visit site
10

Repmanager
by Repmanager
Free plan Web

6.9 Free plan · paid from $39/mo Visit site
11

Reviewgrower

Free plan APIWeb

Reviewgrower brings review requests, monitoring, responses, and sharing into one management service. Its free tier has defined usage limits, while paid plans start at $37 a month.

6.9 Free plan · paid from $37/mo Visit site
12

REVIEWS.io
by REVIEWS.io
Free plan APIWeb

Choose REVIEWS.io if you need a web service for review invitations, feedback monitoring and review display, with a free option for up to 25 monthly invites.

6.8 Free plan · 14-day trial Visit site
13

ReviewPilot
by ReviewPilot
Free plan Web

ReviewPilot combines review monitoring, response assistance and request channels with a free plan and paid tiers.

6.7 From ₹1,500/mo · 7-day trial Visit site
14

Trustmary
by Trustmary
Free plan APIWeb

Trustmary brings review collection, feedback analysis, and website display tools together. Consider its review fairness policy and annual billing when evaluating it.

6.7 Free plan · paid from $26/mo (annual) Visit site
15

The Brand Grader

Free plan Web

The Brand Grader provides a shareable snapshot of online brand conversations.

6.6 Free plan Visit site
16

AppReply

Free plan Web

6.5 Free plan · paid from $79/mo (annual) · 10-day trial Visit site
17

Cloutly

Free trial APIiPhoneMac+1

Choose Cloutly if your service business wants review outreach and customer messaging alongside location-based review analysis.

6.5 From $39/mo · 14-day trial Visit site
18

Trustpilot Business
by Trustpilot Business
Free plan Web

6.5 Free plan · paid from $99/mo (annual) · 14-day trial Visit site
19

Nextiva
by Nextiva
Free trial AndroidAPIExtension+5

Nextiva combines business calling with messaging, meetings, and collaboration features across its plans. The listed monthly options begin at $15 a month, and there is no free plan or trial.

6.3 From $15/user/mo Visit site
20

MARA
by MARA
Free trial APIExtensionWeb

Choose MARA if your hotel needs review monitoring, brand-voice reply drafts, and property-specific feedback analysis.

6.2 From €70/mo (annual) · 14-day trial Visit site
21

Birdeye
by Birdeye
Paid AndroidAPIiPhone+1

Birdeye combines review collection, response assistance, location comparisons, and social publishing for multi-location brands. Teams should note that pricing is provided on request.

6.1 Pricing on request Visit site
22

BrightLocal Reputation Manager
by BrightLocal Reputation Manager
Free trial Web

Choose Reputation Manager if you want review monitoring, response tools, customer invitations, and a website review widget for one location.

6.1 14-day trial Visit site
23

Goodfeedback
by Goodfeedback
Free trial APIWeb

Choose Goodfeedback if your business needs review collection, Google review reply assistance, and review performance reporting in one service.

6.1 From €19/mo · 7-day trial Visit site
24

Grade.us
by Grade.us
Free trial APIWeb

Grade.us brings review requests, monitoring, and display widgets together in a web service.

6.1 From $60/mo · 14-day trial Visit site
25

Revi

Free plan Web

Revi combines review invitations, response tools and monitoring across several named channels.

6.1 Free plan · paid from €15/mo (annual) Visit site

#1Places #1, #2, #3, #4, #5 on this list can be bought by the makers of the software on it. See the price

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