No. 60of 165 ·Review Management Software

MARA

Name: MARA
Price: 70 EUR

Web · API · Extension· paid plans from €70/mo

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Freedom report

One barScore 6.3

Free tierNo free tier
Runs widely1 of 6 device platforms
DocumentedPlans, terms and facts published

MARA is ranked #60 of 165 in review management software on Freedom251, made by MARA (Mannheim, Germany). It runs on API, Browser extension, Web. There is no free plan. A free trial is offered. Paid plans start at €70/mo.

MARA plans and pricing

All plans

Lite €70/mo annually; €70 per property per month 1 property · up to 50 rooms · 150 AI replies/month · €0.30 per additional reply mara-solutions.com · 8 Oct 2026

Core €130/mo annually; €130 per property per month 1 to unlimited properties · 500 AI replies/month · €0.30 per additional reply · rate-limited API and MCP access mara-solutions.com · 8 Oct 2026

Intelligence €210/mo annually; €210 per property per month 1 to unlimited properties · 500 AI replies/month · €0.30 per additional reply · unlimited API and MCP access mara-solutions.com · 8 Oct 2026

Compared on review management software

Free plan: No
Location limit: 1 locations

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The record

Review sources: Google, Booking.com, Expedia, TripAdvisor, Trip.com, Agoda, HRS, HolidayCheck, Airbnb, Hostelworld, OpenTable, and other sites via the Chrome plugin
Monitoring alerts: Yes
AI response assistance: Yes
Review display widgets: Yes
Product: MARA is hotel reputation management software that drafts review replies and turns guest feedback into insights for hotel teams.
Brand voice: MARA learns a hotel's writing style from its published replies to draft responses in that voice.
Direct replies: One-click direct reply sending is available for Google, Booking.com, Expedia, and TripAdvisor; other sources use copy and open for manual publishing.
Automation: MARA can prepare draft replies automatically and can publish eligible reviews automatically when a direct OTA integration is active.
Analytics: Review analytics extract property-specific topics and sentiment, while higher-tier capabilities include group overviews, impact scores, competitor insights, and an AI research assistant.
Surveys: MARA offers in-stay and post-stay guest surveys, and can guide positive responses toward public Google or TripAdvisor reviews while keeping negative feedback private.
Integrations: Supported PMS systems include Mews, Apaleo, Ibelsa, Protel, LikeMagic, Oracle OPERA Cloud, StayNTouch, and Guestline; ASA is listed as coming soon.
Ticketing: MARA can route feedback-generated housekeeping and maintenance tickets to supported tools, and ticketing requires a PMS integration first.
API: The read-only API provides reviews, analytics, service tickets, and widget data for BI tools, dashboards, or automations; API and MCP access is rate limited on Core and unlimited on Intelligence.
Security: MARA's privacy policy says it uses appropriate technical and organizational measures, including access controls and encryption in transit where appropriate.
Price from: €70/mo

Where it ranks on Freedom251

Best Review Management Software in 2026#60 of 165
Best Online Reputation Management Software in 2026#38 of 61
Best AI Review Response Generators in 2026#17 of 25

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Sources

mara-solutions.com/pricing;· checked 21 Sept 2026
mara-solutions.com· checked 8 Oct 2026
mara-solutions.com/pricing· checked 8 Oct 2026
mara-solutions.com/features/integrations· checked 8 Oct 2026
mara-solutions.com/company/privacy-policy· checked 8 Oct 2026
mara-solutions.com/company/subprocessors· checked 8 Oct 2026