No. 34of 61 ·Online Reputation Management Software

Cloutly

Web · API

Freedom report

One barScore 5.0

Runs widely1 of 6 device platforms
DocumentedPlans, terms and facts published

Cloutly is ranked #34 of 61 in online reputation management software on Freedom251. It runs on API, Web. A free trial is offered.

Cloutly plans and pricing

All plans

Starter Billed monthly; yearly billing is upfront and includes a month free compared with monthly billing. The page's price field displays “–/mo per location.” 50 SMS credits/mo · Google and Facebook reviews · review display and QR codes · auto-share reviews to social media cloutly.com · 9 Oct 2026

Starter 50 SMS credits per month cloutly.com · 22 Sept 2026

Essentials Billed monthly; yearly billing is upfront and includes a month free compared with monthly billing. The page's price field displays “–/mo per location.” 100 SMS credits/mo · 39 review sites · two-way SMS · video testimonials · Messenger and Instagram DMs · basic lead capture forms cloutly.com · 9 Oct 2026

Essentials 100 SMS credits per month · 39 review sites cloutly.com · 22 Sept 2026

Growth Billed monthly; yearly billing is upfront and includes a month free compared with monthly billing. The page's price field displays “–/mo per location.” 200 SMS credits/mo · competitor tracking · staff leaderboard · review analysis · listings management · AI search visibility · AI lead capture and chatbots cloutly.com · 9 Oct 2026

Growth 200 SMS credits per month cloutly.com · 22 Sept 2026

Compared on online reputation management software

Free plan: No
Paid from: $39/mo
Location limit: 1 locations

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The record

Product: Cloutly describes itself as a customer-experience platform for service businesses that combines reviews, messaging and actionable insights.
Review requests: It sends review requests by text and email, with timing and follow-ups that can be configured to stop when a review arrives.
Inbox: Its inbox brings together customer texts, reviews and social messages, and can draft replies for users to review.
Review insights: Users can ask questions about their reviews and inspect themes and trends by location and week.
Integrations: The integrations page names Square, Mindbody, Zenoti, Nookal, Clover, HubSpot, Klaviyo, Mailchimp, Xero and Zapier.
API: Cloutly says its REST API is available on every plan.
Connected AI: The integrations page says Claude or ChatGPT can read reviews, reports and locations through Cloutly's MCP connector; this feature is in early access on Growth.
SMS allowance: Review campaign texts and inbox messages draw from the same balance, with one credit per 160-character segment; additional credits can be bought in pay-as-you-go packs.
Intended customers: The maker describes the product for service businesses, including single-location businesses, multi-location networks and franchise groups.
Trial: The maker offers a 14-day trial without a credit card.
Privacy and hosting: Cloutly's privacy policy says its production platform and database are hosted on Google Cloud Platform in Belgium and encrypted in transit and at rest.
Security: The privacy policy says Cloutly takes reasonable steps to protect personal information from misuse, loss and unauthorised access, modification or disclosure.
Support: The Enterprise plan includes founder-led support, according to the pricing comparison.
Headquarters: Varsity Lakes, Queensland, Australia

Where it ranks on Freedom251

Best Online Reputation Management Software in 2026#34 of 61
Best AI Review Response Generators in 2026#15 of 25

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Sources

cloutly.com· checked 9 Oct 2026
cloutly.com/plans· checked 9 Oct 2026
cloutly.com/integrations· checked 9 Oct 2026
cloutly.com/privacy-policy· checked 9 Oct 2026